The file format of 1. is incorrect: Please confirm whether the uploaded electronic invoice is an electronic invoice file generated by the correct invoicing software and whether the file format meets the platform requirements. Common electronic invoice file formats are PDF, XML, etc.
2. Network connection problem: After trying to upload for many times, an "upload failed" prompt appears, which may be due to network connection problems. Please check whether the network connection is stable or try to restart the network device and upload it again.
3. Data error: If there is an error in the invoice data, such as the invoice code and number entered incorrectly, the upload may also fail. At this time, it is necessary to check whether the electronic invoice data is correct and make corresponding corrections according to the platform prompts.
4. Platform system problems: Sometimes there are problems in the platform itself, such as the platform is undergoing system upgrade, which may lead to upload failure. In this case, you need to wait patiently for the platform problem to be solved before uploading.
If you encounter any of the above problems, please contact the customer service of the electronic invoice platform for help and solutions.