1. The recorder informs the interviewee of his rights and obligations, and asks whether he agrees to audio and video recording.

2. The recorder asks the identity information and contact information of the parties concerned, and calls to ask whether they agree to make an inquiry record.

3. The recorder asks the parties about the facts of the case, makes a telephone record, and after the inquiry, reads it out or gives it to the inquired person for reading.

4. After being checked, the interviewee shall sign the telephone inquiry record page by page or indicate the date by fingerprint.

5. If the interviewee refuses to sign, the recorder shall record the situation and attach a copy.

6. If a party submits a written statement that does not meet the conditions for allowing oral investigation, the court allows the party to submit a written statement and record it.

7. The recorder shall inform the parties of the start time and place of audio and video recording.

8. If the parties agree to audio and video recording, the recorder shall inform the parties of the information such as the storage method and location of the audio and video recording.

9. If the parties do not agree to audio and video recording, the recorder shall indicate it in the transcript and ask the parties to sign the transcript or press their fingerprints.

10, the recorder shall record the time, place, process and result of telephone inquiry, and attach a volume for filing.