1. First log in to Qianniu and find the Taobao Seller Center in the store management of the commonly used website. 2. Find the Marketing Center on the homepage, click the upward arrow to expand it, and find Promotion Management. To view promotion management in Qianniu, you mainly need to find the marketing center, and the penultimate one inside is promotion management. However, most merchants do not use this tool to manage store promotions. Instead, they use tools such as Taobao Promotion Bao or Super Store Manager.

Where is Qianniu promotion management?

1. First log in to Qianniu and find the Taobao Seller Center in the store management of the commonly used website.

2. Find the Marketing Center on the homepage, click the upward arrow to expand it, and find Promotion Management.

What are the functions of customer service management?

1. Batch modification of team signatures and automatic replies: No matter how many sub-accounts you have, you can proceed at any time according to store activities:

2. Modify team shortcut phrases in batches: unified management of Taobao customer service phrases.

3. Set store prohibited words to prevent customer service mistakes.

What is the customer service management operation method?

1. Modify team signatures in batches

Click "Team Signature" --- "Add Signature" in the plug-in ---Enter signature content---Select synchronization customer service---Click "Save" and it's OK.

If checked: Allow personal modification by customer service, customer service can still modify the personalized signature on the personal account.

Warm reminder: When you click Save, remember to check the Effective Immediately button.

You can choose the team version or the personal version in the system settings---personalized signature (the system defaults to the team version).

2. Modify automatic replies in batches

Click "Auto Reply"---Select "New Template"---Enter template content---Select Sync Customer Service---Click "save".

If checked: Allow personal modification by customer service, customer service can still modify the personalized signature on the personal account.

Warm reminder: When setting up automatic replies, try to be as concise as possible so that buyers can see the content of the reply at a glance.

You can select the team version or the personal version (the system defaults to the team version) in the system settings---automatic reply settings

3. Set shortcut phrases in batches

Select "New Group" --- Enter the group name --- Add a shortcut phrase --- Save. You can also directly import shortcut phrases.

Rendering of the sub-account side (warm reminder: Currently, there is no distinction between individual and team groups on Qianniu Mobile.

Therefore, if you set the same phrase, you will not be able to use Qianniu Mobile when using Qianniu Mobile. When Niu selects a shortcut phrase, two identical phrases may appear)

Qianniu is a very easy-to-use software that helps manage stores. After we log in, we can manage store promotions. You can also put products on and off the shelves, etc., and manage multiple stores.

Now Qianniu also supports the enterprise version, which is more convenient to use.

To view promotion management in Qianniu, you mainly need to find the marketing center. The second to last one is promotion management.

However, most merchants will not use this tool to manage store promotions. They will use tools such as Taobao Promotion Bao or Super Store Manager to manage store promotions.