If you are using a Huawei phone and the application cannot be downloaded, you can do the following:

1. Please check whether the network is good.

Please switch to another network and try again. When the network conditions are good, try downloading and installing again.

2. When downloading the application from the application market, it prompts that it is incompatible.

Please download the required application from the application market. If the application market prompts that it is incompatible, it is recommended that you consult the developer of the relevant application (you can check the developer contact information on the official application website or under the relevant application in the application market) ), is there an app compatible with your mobile phone version available for download.

3. Clear the cached data of "Download Manager". Please enter settings, search for application management, click > Show system processes > Download manager > Storage > Clear cache and try again.

If the above method fails to solve the problem, please back up the data in advance (WeChat/QQ and other applications need to be backed up separately), and bring the purchase voucher to the Huawei Customer Service Center for inspection and processing.