If the system you are reinstalling is Vista, it may be the system problem and you need to replace it with Windows XP system.

Or the driver was not downloaded after reinstalling the system. When downloading and installing the driver, you must unplug the USB shield. If the USB shield cannot be used after the driver is installed, check whether your system has been fully patched. If No, please use the UPDATE function of WINDOWS to upgrade.

If your system is 2000 or XP, please select "Services" under "Administrative Tools" in "Control Panel" to check whether SMART CARD is enabled. If not, please enable it.

If the above method still does not work, you may not be logged in as the system administrator. Please log in again as the system administrator.

Note: Please unplug the USB shield when installing the driver. My computer was like this at the beginning. Just follow the above operation and it will be OK.

Or please refer to ICBC’s USB-Shield introduction:

1. The predecessor of U-Shield is USBKey, a customer certificate launched by ICBC in 2003 and obtained a national patent. Because USBKey can effectively ensure that customers use online banking safely, ICBC has mainly recommended its use to customers who conduct large-amount financial transactions online in the past two years. In the past two years, nearly 200,000 customers have applied for "U-Shield" (USBKey), and hundreds of millions of online payment transactions have been processed, without a single theft incident. In October 2005, the Industrial and Commercial Bank of China further upgraded the USBKey client certificate and officially named it "U-Shield".

As the media reports on cybercrimes such as fake websites, "Trojan viruses" and "phishing" increase, not only large-amount fund traders, but also ordinary customers of online banks use "U-shield" for customer certificates. "The demand has also greatly increased. ICBC will promote “U-Shield” to all customers and strive to equip every online banking customer with a “security guard”.

2. What is "U-shield"?

Answer: "USB Shield" is a digital certificate used by ICBC to identify customers in the network environment. It is a physical hardware with a smart chip and a shape similar to flash memory (i.e. U disk). After customers with a "U-Shield" log in to online banking using their user name and password, if they need to handle external payment services, they must insert the "U-Shield" into the USB interface of the computer, enter the "U-Shield" password, and go through multiple processes in the bank system. Only after the verification is correct, the payment business can be completed.

3. The anti-theft ability of "U-shield".

Answer: "U-Shield" can effectively protect the security of customers using online banking due to its use of high-strength information encryption, strict digital authentication and digital signature technology. If a customer accidentally discloses his or her online banking username and password, as long as the "U-Shield" is still in his or her own hands, or the "U-Shield" is lost but the password of the "U-Shield" is still in his or her own hands, no one else can You cannot enter your own online banking for payment. Therefore, "U-shield" can effectively prevent various possible risks such as fake websites, hacker theft, password leakage, etc. It is currently the highest security payment tool for online banking clients.

4. How does "U-Shield" prevent theft?

Answer: "U-Shield" specifically uses personal client certificates with physical media to establish a personal certificate authentication system based on public key (PKI) technology. In terms of technology, customer certificates implement identity authentication for customers' online transactions through personal certificate authentication and digital signature technology.

5. Features and advantages of "U-shield".

Answer: 1. 24-hour large-amount transfers and remittances

At present, "Finance@Home" is divided into static password customers, password card customers and U-shield customers.

Static password customers: self-registered online banking and passbook version customers, the online transfer/B2C transaction amount is 0 yuan; customers who registered at the counter and did not apply for a password card or USB shield, from September 1, 2006 Starting from September 1, the single transaction limit, daily cumulative limit and total payment transaction limit are all 300 yuan. Customers whose payment limit has reached 300 yuan before September 1 need to apply for an electronic password card or U-shield at the branch (payment is calculated from the registration date amount);

Password card customers: The online transfer/B2C transaction amount is 1,000 yuan per transaction, and the daily cumulative amount is 5,000 yuan;

Personal online banking certificate (U-shield) customers: external transfers , Personal remittances are not subject to the above limits.

2. Add registered cards and accounts by yourself

You can freely add or delete various ICBC accounts in online banking, learn about customers’ account information and fund changes at any time, and realize card and discount transactions. "Unified scheduling" keeps everything under control.

3. Online financial management

Customers no longer have to worry about how to increase their wealth. The "Financial@Home" online financial service provides a variety of unique financial services to customers with certificates. , including financial plan design, portfolio deposit design, financial calculators and the signing of various financial agreements, allowing customers to easily control their wealth.

6. How to extend the "U-shield" by yourself?

Answer: 10 days before the USB-Shield certificate service expires, our bank’s online banking system will prompt you to update the certificate to extend the service period of the certificate (the certificate has expired, or cannot be downloaded normally, you can go to the local Certificate outlets). At the same time, in addition to self-service downloading through online banking, you can also go to local certificate agency outlets for extension.

7. How to reset the password of "U-Shield"?

Answer: When the "USB Shield" password is entered incorrectly for more than six consecutive times, in order to ensure the security of your certificate, the program will lock the certificate, and you need to go to the "Certificate Agent" outlet to reset the password.

If you cannot confirm the U-Shield password or the U-Shield password is locked, please bring your valid ID, U-Shield and online banking registration card (or registered account) to the designated local outlet where you open an account to apply for U-Shield for free. Password reset procedure. For specific outlet information, please contact the local account number 95588 for consultation. In addition, if you have added a remote account to your online banking and you use a valid ID when registering for online banking, you can also handle this business in a remote location.

8. How to get "U-Shield"?

Answer: Customers who have an ICBC Peony Card (mobile card, credit card, debit card, wealth management card or international card) or current passbook can bring their valid documents to any ICBC branch to open a personal online account. Bank and apply to use "U-shield".

9. How to install (use) the USB shield?

Answer: 1. System upgrade: If it is your first time to use personal online banking on this machine, please log in to the ICBC portal website www.icbc.com.cn and click under "Personal Online Banking Login" "Installation". After entering the next page, download and install the "USB Shield" driver. If you want to use a CD to install, please run the "USB Shield" CD and select the "System Upgrade" function on the main installation page. The system will automatically detect and prompt you to install the patch. After installing the patch, please select the "Driver Installation" function to install the corresponding "USB Shield" driver.

2. Download and install: After applying for U-Shield, you can entrust the counter agent to download the information to "U-Shield". You can also log in to ICBC Personal Online Banking and go to "Customer Service" -> "U-Shield Management" -> "U-Shield Self-Service Download" to complete the download of certificate information. Before downloading, please make sure the "U-shield" is connected to the computer USB interface. If the download is unsuccessful, please bring your valid ID, online banking registration card (or registered account) and USB shield to the designated counter in the area where you open an account.

3. Use: After the download is completed, when you need to use the "U-Shield" for transactions, the system will prompt you to insert the U-Shield according to the normal steps. You only need to insert it into the USB interface of the computer motherboard. (Try not to plug it into the front USB interface) and click "Confirm" and "Submit" on the payment page, and then enter the U-Shield password according to the page prompts to proceed with the transaction.

10. How to deal with the loss of "U-Shield"

Answer: If you accidentally lose the U-Shield, in order to ensure the security of your online banking account, please immediately apply at our bank's certificate agency outlet Freeze U-Shield. If it is confirmed that the USB shield has been lost, you can apply for a replacement certificate. After the application is effective, please log in to ICBC Personal Internet Banking, enter "Customer Service" -> "USB Shield Management" -> "USB Shield Self-Service Download" to complete the download of the certificate information, or ask a bank teller to assist in completing the operation. And you can continue to use the U-Shield certificate according to the original method of using U-Shield.

11. What is the price of USB shield?

Answer: Due to differences in different places, prices vary, generally ranging from 28 to 60 yuan. Various models of U-shield products have the same functions. The above prices are for reference only, and the latest prices are subject to announcements by the outlets.

For more USB-Shield related content, please browse the following link: /icbc/html/guanggao/2005nian/0929/udun_050929.html

12. Why do you use U-Shield for payment? The system prompts "Please go to ICBC Online Banking to apply for U-Shield first." Have I already applied for U-Shield?

Answer: If you successfully apply for the U-Shield for the first time, you need to install the U-Shield driver first and download the U-Shield information before you can use it. The specific method is as follows:

1. System upgrade: If it is your first time to use personal online banking on this machine, please log in to the ICBC portal www.icbc.com.cn and click "Personal Online Banking Login" "Installation" below. After entering the next page, download and install the "USB Shield" driver. If you want to use a CD to install, please run the "USB Shield" CD and select the "System Upgrade" function on the main installation page. The system will automatically detect and prompt you to install the patch. After installing the patch, please select the "Driver Installation" function to install the corresponding "USB Shield" driver.

2. Download and install: After applying for U-Shield, you can entrust the counter agent to download the information to "U-Shield". You can also log in to ICBC Personal Online Banking and go to "Customer Service" -> "USB Shield Management" -> "U Shield Self-service Download" to complete the download of certificate information. Before downloading, please make sure the "U-shield" is connected to the computer USB interface.

If the download is unsuccessful, please bring your valid ID, U-Shield, online banking registration card or registered account to the local designated counter to handle "U-Shield download".

3. Use: After the download is completed, when you need to use the "U-Shield" for transactions, the system will prompt you to insert the U-Shield according to normal steps. You only need to insert it into the USB interface of the computer motherboard. (Try not to plug it into the front USB interface) and click "Confirm" and "Submit" on the payment page, and then enter the U-Shield password according to the page prompts to proceed with the transaction.

13. When using USB shield for digital signature, the system prompts that the USB shield cannot be detected, the specified certificate cannot be found, and the certificate cannot be selected from the drop-down box (the drop-down box is blank). What should I do?

Answer: If you encounter the above situation, it means that your USB shield is not properly connected to the computer. Please pull out the USB shield and reinsert it (it is recommended to plug it into the USB interface on the motherboard instead of using the front one) interface), then please follow the steps below:

1. Reinstall the USB-shield driver of the corresponding brand.

2. Check whether your system has been fully patched. If not, please use the UPDATE function of WINDOWS to upgrade.

3. If your system is 2000 or XP, please select "Services" under "Administrative Tools" in the "Control Panel" to check whether SMART CARD is enabled. If not, please enable it. .

The method of reinstalling the USB-Shield driver is as follows:

(1) Unplug the USB-Shield client certificate and uninstall the original certificate driver;

(2) Log in to Windows again using system administrator rights;

(3) Please log in to the ICBC portal website www.icbc.com.cn and click "Install" under "Personal Online Banking Login". After entering the next page, download and install the corresponding brand of "USB Shield" driver. In addition, there are numerical strings printed on the U-shield, and the starting numbers of the numerical strings correspond to the following brands: 1 - G+D; 2 - Goldpac; 3 - Goldpac 2006; 4 - Huahong.

(4) Restart the computer and then connect the U-Shield client certificate.

If you still encounter problems after performing the above operations, it is recommended that you uninstall third-party Internet access assistance software. These software may prevent the USB shield from resident in the system. Please uninstall them and reinstall the u-shield driver. If it still cannot be used, it is recommended that you reinstall the operating system or use a safe computer.

14. When using the USB shield to sign a transaction, I have already inserted the USB shield into the computer. Why am I still prompted to insert it?

Answer: When using U-Shield for transactions, regardless of whether you have inserted the U-Shield into the computer or not, the system will prompt you to insert the U-Shield for signature transactions according to normal steps. You only need to click Confirm after inserting the U-Shield. , and enter the U-Shield password according to the system prompts.

15. When using U-Shield to sign transactions, why is there no drive letter displayed after inserting U-Shield into the computer?

Answer: USB shield is different from ordinary USB flash drives. There is no drive letter displayed after being inserted into the computer.

16. When using U-Shield to sign a transaction, the system prompts that the data signature is incorrect. How to solve the problem?

Answer: If a data signature error occurs during a transaction, please first check whether the problem is caused by an incorrect USB-Shield password input by changing the USB-Shield password. There are currently two methods to change the USB-Shield password. One is to log in to personal online banking and select "Customer Service" --> "USB-Shield Management" --> "U-Shield Password Update". In addition, you can also modify it through the certificate tool software in "Start" --> "Programs". This password is 6 to 8 characters long and can be in English, numbers, or a combination of the two. English letters are case-sensitive and cannot contain illegal characters.

If the original password is incorrect when changing the password, please bring your valid ID, USB-Shield and online banking registration card (or registered account) to the designated local branch where you open an account to reset the USB-Shield password for free. formalities. For specific outlet information, please contact the local account number 95588 for consultation. In addition, if you have added a card/account from a different place to your online banking and you use a valid ID when registering for online banking, you can also handle this business in a different place.

If the certificate password can be modified normally, please unplug the USB shield and reinsert it (it is recommended to plug it into the USB interface on the motherboard, rather than using the front interface, and do not use an extension cord).

In addition, please follow the following steps:

(1) Unplug the USB shield, uninstall the original driver, and then click on the top left of our homepage www.icbc.com.cn Click "Install" to enter the software download page, re-download and install the certificate driver of the corresponding brand. Please do not insert the USB shield during the installation process.

(2) Check whether your system has been fully patched. If not, please use the UPDATE function of WINDOWS to upgrade.

(3) If your system is 2000 or XP, please select "Services" under "Administrative Tools" in the "Control Panel" to check whether SMART CARD is enabled. If not, please Enable.

In addition, please use IE6.0 or above version IE browser to operate.

17. When using U-Shield for signature transactions, an error message appears: The "MY" store could not be opened, what should I do?

Answer: If the above prompt message appears, please log in to the ICBC portal website www.icbc.com.cn and click "Install" under "Personal Online Banking Login". After entering the next page, download and install the control program.

"The above introduction is taken from the best answer of ICBC Xiaoe"