1. 1. If your Alipay account is frozen due to personal reasons, you can apply for self-service unfreezing by logging in to the Alipay official website. First, you need to log in to your personal account on the Alipay official website, and then you will be prompted "Please apply for self-service unfreezing via mobile phone", and finally follow the instructions on the page.

2 You can try to contact Alipay’s official customer service to apply for unfreezing. If the account is frozen due to judicial reasons, it will only be unfrozen after the matter is resolved.

3 Wait for the system to automatically unfreeze. This method is only applicable to the Alipay account that is frozen due to incorrect login passwords.

Alipay, as a third-party payment tool, has penetrated into every aspect of our lives. Many users put funds in their Alipay accounts and their Yu'ebao accounts, which not only facilitates users to withdraw money at any time, but also Can bring benefits to users. But once your Alipay account is frozen, it will cause great inconvenience.

2. 1. If your Alipay has been frozen by the judiciary due to currency speculation, first call the Alipay customer service number: 95188. There is a high probability that your Alipay registered mobile phone number cannot be accessed. At this time, you are needed Use someone else's mobile phone number to call, get through and transfer the call manually, then explain the reason, and ask which police station the person was frozen from, the phone number of the police station, the date and period of the freeze. It is convenient to understand the situation in the next step. (Some Alipay customer service will not call you. At this time, you can check the police station number online, or call the citizen hotline to ask)

2. After getting the police station number, call the person responsible for the case. Who is the main person in charge? If everything goes well, there is a high probability that you will be asked to go to the police station to take notes. If conditions permit, you will make notes. If you have any questions, just ask the police officer in charge of the case. If the case is solved (the probability is low) or you are excluded from direct involvement, your Alipay will be unfrozen in advance.

3. If the phone number at the police station has been unreachable, don’t worry. The freezing period is generally 6 months. After the 6 months expires, it will most likely be automatically unfrozen. If you can’t wait, you can try calling the mayor’s hotline and go to the corresponding police station to file a complaint.

4. Do not believe in some online services that can unfreeze Alipay. You must be cautious to prevent emergency medical treatment and do not be deceived.

5. If the bank card is frozen, the process is similar.