1, BSS: business support system, which is a basic service set. BSS system includes customer relationship management, data acquisition system, billing, comprehensive settlement and marketing support.
2.OSS: This system is an operation support system and a necessary support platform for the development and operation of telecom services.
3.MSS: Manage the support system and strengthen the management of physical channels.
Third, the content is different.
1, BSS: It refers to the services and services of operators. Requirements include establishing the interconnection between GGSN and BOSS based on DCC protocol, realizing the ability to control the arrears risk of GPRS service, and improving the timeliness and accuracy of data service traffic reminder.
2.OSS: Provide technical (especially computer technology) support and management for BSS. It is mainly composed of network management, system management, billing, business, accounting and customer service, and all systems are organically integrated through a unified information bus.
3.MSS: Improve the salary management function of social channels; Optimize the application interface of business hall; Realize on-site queuing monitoring in the business hall; Realize the electronic signature of the business hall.
Third, the roles are different.
1, BSS: Through the transformation of comprehensive billing, accounting treatment, accounting management, comprehensive settlement, statistical analysis and other functions, the business model of decentralized accounting period is supported.
2.OSS: responsible for the inspection and management of the quality and operation of the whole network, recording and collecting all kinds of data in the operation of the whole network. It connects all devices in the whole network and performs the function of monitoring and controlling all devices.
3.MSS: The customer relationship management process includes customer interface management, marketing realization, order processing, problem handling, customer QOS management, bill management and user demand, credit and value analysis.
Baidu encyclopedia -MSS
Baidu encyclopedia -OSS
Baidu encyclopedia -BSS