The ways to be a good community grid administrator are as follows:
First of all, we must understand the truth of the grid. The facts include two aspects: First, the basic information of people refers to the basic information such as name, age, nationality, education level, political outlook, religious belief, marital status, social insurance status, health status, occupation, household registration nature and birth status. Second, the problems and public infrastructure that residents are most concerned about, most direct and most eager to solve. The truth should be comprehensive and accurate, and finding out the truth is the basis for doing all the work in the community and serving the residents and regional development better. To do a good job of discovery, we need to go deep into residential areas and integrate with the masses. I just came to work in the community, and the residents don't know me. They have a defensive mentality and are unwilling to give out some information, so it is difficult to know the situation at home. After a period of frequent visits, they contacted me more often, gradually accepted me, became acquaintances, and learned the truth more and more smoothly. Doing a good job in discovering the truth and carrying out other work in the community is more targeted and efficient.
Second, keep learning. Learning is an important means for every grid worker to improve their own quality and better serve residents. The study covers important central and local conferences and new policies and measures closely related to residents, such as the spirit of the 18th CPC National Congress, the Third and Fourth Plenary Sessions of the 18th CPC Central Committee, and the separate two-child policy. In particular, it is necessary to highlight the key points of study and persist for a long time. Strive to publicize the new policies and measures to the residents at the first time. We should be familiar with the routine work such as endowment insurance, medical insurance, minimum living security policy and family planning policy. If residents ask about relevant matters, they will certainly be able to explain clearly the enjoyment conditions and handling procedures.
Third, we should provide thoughtful service. The service work is mainly carried out on the basis of understanding the basic situation of the grid and grasping the hot and difficult issues that the masses are most concerned about, the most realistic and the most urgent to solve. It is very important for the quality and efficiency of service to go deep into the grid area, check the surrounding environment and public facilities, and visit residents' homes for a thorough investigation. After in-depth investigation and understanding of the situation, some residents with difficulties got help from civil affairs departments, offices, communities and relevant departments. In view of the situation that rainwater could not be discharged, they actively contacted the sanitation department to clean up garbage, set up sewage wells and build drainage ditches, which created good conditions and environment for residents' normal production and life. Family planning services are also provided for people of childbearing age, with regular free physical examinations and free distribution of family planning contraceptives throughout the year.
Fourth, we should play a supervisory role. While serving residents well, grid workers should also be supervisors. Problems such as violations of laws and regulations, bad behaviors, contradictions and disputes are found in daily home visits, and they are stopped in time. Those that can be solved by themselves should be solved immediately, and those that cannot be solved should be reflected to the relevant departments in time or through the residents' appeal information platform.