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What is the reason for the query error of digital certificate prompted by China Bank's new enterprise online banking?
Reasons for the query error of digital certificate prompted by online banking of BOC's new enterprise:

This prompt is caused by the failure to download the certificate after re-issuing. Please follow the following steps:

1. China Bank Global Portal ()-Home iGTB Enterprise Online Banking Login "Click to enter the IGTB Home Page to download and install the new version of Enterprise Online Banking Assistant.

2. Insert USBKEY- close the pop-up China Bank official website-open the newly installed "China Bank Online Banking Assistant"-"Check the online banking environment comprehensively" to complete the "one-click repair".

3. After the repair is successful, return to the home page of online banking assistant-Select more services-Click Certificate Management-Enter the reference number, authorization code (printed at the counter of China Bank) and verification code-Click to download the certificate successfully, the certificate status will be normal, and you can log in to corporate online banking.

Tips:

The certificate can also be downloaded from the official website login page of Bank of China. It is recommended to use the online banking assistant to download it.

(Answer time: May 24, 2023)

The above contents are for your reference. Please refer to the actual business regulations.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GOAPP to handle related business.