Generally speaking, the tour guide exam is an exam to guide the tour qualification certificate. If you want to work as a tour guide, you must obtain a tour guide qualification certificate. The following is my experience in taking the tour guide exam: What should tourists do if they ask for valuables? , for reference only, welcome to read.

Brief analysis of the situation

Generally speaking, valuables should be fed face to face, and tourists should ask the tour guide to hand them over. There are probably several reasons: first, tourists have no time to feed; Second, perhaps the recipient is embarrassed or unwilling to accept it, so the tourists ask the tour guide for help; Third, the recipient may have no idea that the tourists are trying to surprise people, and so on.

Reference hint

In the face of tourists' requests to hand over valuables, tour guides should first politely refuse. If they can't shirk it, they must ask the travel agency for instructions before accepting it. Once the tourist's request is accepted, the tour guide should ask the tourist to write a power of attorney, and write down the name, quantity, specification and price of the valuables in detail, the signature and detailed address of the tourist, and the name, address and contact information of the recipient. If the articles handed in are taxable, they should be taxed. If the recipient is found later, the tour guide should ask the recipient to count, write a receipt and sign it. Finally, the tourist's "list" and the recipient's receipt are given to the travel agency for safekeeping. Then, the tour guide had better make a copy of these written materials and keep them well.

Expanding reading: the experience of tour guide examination

First, the preliminary preparation

My major is tourism management, undergraduate, but the university is not in my hometown, so I didn't take the exam. Although professional counterparts may not be difficult for outsiders to test, in fact, policies and regulations, basic knowledge, interview attractions and what they learned at school are still very different. I chose to take the tour guide qualification examination in Shandong because I felt that the competition in Shandong was not as fierce as that in universities, and all of them were objective questions, so I didn't attend the training course. In September, I signed up step by step for physical examination ... I only bought five necessary textbooks, simulated questions and real questions over the years.

Second, review.

Pre-review is blind, that is, reading a book in general, doing some simulation questions, and then the real questions. The real question is carefully studied. No matter whether the answer is certain or not, every option is marked on the page number of the book, which is very large.

The real review begins around 10, because when I start reviewing, I feel that it is an objective question anyway. Even if you don't remember it so well, you will be impressed after reading the book several times. But then I began to be nervous, because it is not enough to look at the impression of the book several times, which requires real records to get points in the exam. So a huge review began.

1) Take out the exam outline and mark the knowledge points of "mastery", "familiarity" and "understanding" one by one in the titles of the three books.

2) Do it yourself and summarize all the knowledge points different from previous textbooks. What's new and what's new that the training teacher didn't mark in the previous textbooks ... Mark the book with a red pen, which is different from the previous knowledge points such as "mastery", "familiarity" and "understanding".

3) Collect tour guide words, preferably according to various versions, extract what you think is the essence and integrate it together. First, the content is novel; second, it is impressive. I specially prepared the guide words introduced by Qingdao, because no matter which scenic spot I choose, I must introduce Qingdao first. If the probability of other scenic spots is 1/8, then the introduction of Qingdao is 100%. And I will introduce Qingdao as soon as I introduce myself. Fluency will affect the examiner's opinion of you. Even if you don't draw the scenic spots fluently, you should make up.

4) Memorize all the "mastered", "familiar" and "understood". Everything marked in red has been memorized. This job is easy to say, and those who have passed the tour guide will know how difficult it is. I basically did it. I can't help it The exams that have been experienced since childhood are all in this mode. Reciting is not difficult for me-as long as I work hard.

5) There is still a period of time before the written test. Self-introduction+city introduction is the most important. It is also a kind of relaxation to recite the guide words when you are tired of reviewing the written test, so you don't waste time.

6) I was lucky enough to browse the website a few days before the written test and noticed an article about topic prediction, giving several examples, which may have been given by the training class teacher at that time. For example: introduce the characteristics of Lu culture? It is a small problem in the comprehensive analysis of the basic knowledge examination. After reading it myself, I probably recited the characteristics of culture before the exam, but I didn't expect to get it in the end. Moreover, many new points summarized have been tested this year.

7) Give some other suggestions: Pay more attention to the information on this WeChat platform when reviewing, whether it is official or personal; If you want to get points for objective questions, you only have to memorize them; Business knowledge, legal policies, the most difficult and confusing punishment methods, and accident handling are all the test sites of the case. If you have the conditions and ability, you can recite it word by word before you can use it flexibly. In the exam, you will find that everything in this kind of questions is invincible.

Third, the exam.

This is not much to say. The written test review is as above, and the problem is not big. It should be no problem for the interview guide to recite words and then look at the interview strategy of WeChat platform.

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