With the development of logistics industry and the increasing demand for supply chain services, the deep combination of express logistics and e-commerce makes it no longer limited to traditional express service, and the integrated supply chain model has become a new direction of industry development. "First-class" products are an important part of Aauto's faster e-commerce in building its own supply chain system.
It is understood that "first class" integrates logistics and customer service resources, and upgrades the consumption experience of e-commerce in Aauto from the merchant side faster. In terms of customer service experience, "first-class" products include exclusive customer service, direct labor and other services to optimize customer service quality; In the logistics experience, in addition to on-demand delivery, private face-to-face orders, priority delivery and other multi-link services are gradually realized.
After extensive growth, Aauto's fast-moving e-commerce turned to refined operation and continued to empower its stable trust e-commerce ecosystem. In July of 20021year, Aauto kuaiyi e-commerce put forward the strategy of "three major undertakings", and its development changed from quantitative change to qualitative change; On this basis, in 2002165438+February, Aauto's fast-moving e-commerce added a new direction, namely "big business circle", upgrading "three big business circles" to "four big business circles", further moving towards specialization, refinement and systematization, striving to enhance all aspects of experience and stimulate the vitality of Aauto's fast-moving e-commerce platform.
The continuous improvement of the supply chain system is a faster embodiment of e-commerce specialization in auto. Since 20021,the capacity of e-commerce logistics supply chain has been built, and the supply chain model of Aauto faster e-commerce platform has been steadily promoted, and the system advantages have gradually emerged. So far, the "pickup service" of reverse logistics service has been running for more than a year. Through cooperation with a number of mainstream express delivery companies, the penetration rate of Aauto's faster e-commerce in return orders has been continuously improved. Consumers can choose "self-service" when refunding, and the platform intelligently dispatches orders according to the service quality of the courier company, providing consumers with convenient, fast and high-quality services and quickly completing the return process.
Faster e-commerce does more to optimize the user experience. Starting from the ecology of the industrial belt, Qizhen Baocang introduced authoritative testing institutions such as China Life Testing and China Dida into the jewelry and jade industrial belt to provide quality appraisal, price appraisal and certificate appraisal services for all kinds of jewelry and jade merchants and consumers, so that consumers can feel the real genuine guarantee; The privacy table relies on the Aauto Quicker spreadsheet project to reduce the sensitivity of recipients and receiving mobile phones to ensure the security of user data and information.
In addition, Aauto Quicker's supply chain construction also takes into account the services of merchants, providing merchants with convenient and perfect supply chain performance capabilities from convenient logistics and data security. Last year, Aauto Quicker joined forces with Midea, Hisense, Missing and other brand manufacturers to build a supply chain form of integrated inventory, warehouse distribution and delivery, realizing multi-warehouse storage and regional delivery; Aauto Quicker's electronic face sheet has been connected with mainstream express delivery companies and ISV manufacturers, laying a solid foundation for privacy face sheet, aging service and terminal service, and helping businesses achieve rapid growth in many aspects.
On the whole, the "on-demand delivery" service will further improve the logistics supply chain of Aauto Quicker, enhance consumer confidence, reduce consumers' logistics complaint rate and product return rate, and help merchants improve the repurchase rate. This also means that under the general trend of integrated supply chain construction, Aauto Quicker's logistics supply chain system is gradually being rolled out and will continue to empower e-commerce.