2. It is strictly forbidden to store guns, explosives, inflammable materials, drugs, corrosive and radioactive materials, etc. 3. When storing fragile and easily polluted articles, the hotel should declare in advance that the hotel will not be responsible for the damage or pollution of other people's articles, and the safekeeping guests will bear the compensation.
Four, confidential documents, confidential drawings and other important information, all kinds of cash, valuable tickets and gold and silver jewelry, electronic products and other valuables will not be stored. If it is mixed with packaging and stored, once it is lost, our wine will not be responsible.
5. During the storage of food items, if there is rotten, smelly or expired food during the storage of luggage, the hotel will not be responsible and has the right to deal with it (the longest storage time of fruit baskets, cakes and snacks is 8 hours, and fresh foods such as seafood and frozen products are not provided with storage services).
6. In principle, the checked baggage must be sealed and locked, and the depositor is unwilling to seal it. If the items in the locked luggage are lost, the hotel will not be responsible.
7. The luggage storage certificate should be properly kept. When you claim your luggage, please show this certificate. You can only take it away after the hotel staff checks it. If the luggage storage card is lost or impersonated by others, the hotel will not be responsible.
8. Compensation for lost baggage shall be made as appropriate, and the maximum compensation for single baggage (caused by negligence of hotel staff) shall not exceed RMB 1000.
Legal basis: Hotel Luggage Storage Management Rules III
Article 3 Customer service
1. When the bellboy receives the checked baggage from the guest, if he finds something difficult to manage or fragile or flammable, he should explain the situation to the guest or suggest the guest to contact the relevant department.
The bellman should be careful when carrying the luggage for the guests, and it is not allowed to throw, kick or sit on the luggage.
The bellman should make a detailed and complete record of his luggage, and both the depositor and the receiver should make detailed records, and let the guests sign the label for confirmation.
4. The bellman should check the number of luggage pieces with the guests before the luggage is put into storage, and make a simple inspection. If damage is found, it should be explained to the guests in time.
Article 4 Follow-up work
1. The bellman hangs the fragile articles with the sign "Handle with Care", hangs the luggage storage card in the obvious place of the luggage and puts it in the luggage room.
2. The luggage received by the bellman should be stored on duty and should not be left to the next shift.
The bellboy should always check the luggage storage area.