Personally, I think that Ziggy's sharing essentially embodies the working idea and method of "empathy". Whether the title is written in the format of "importance-department-subject-time", or the text structure is clear, key marks and logic are clear, all these are for the recipients to receive and search information more efficiently and clearly. This is an altruistic idea, which kazuo inamori strongly advocated. How to be altruistic is based on empathy and concern for others. If each of us can eliminate "site thinking" and "egoism" in our work like Qi Ge, and then uphold the work attitude of pursuing the ultimate, then the company's individual combat capability and overall combat effectiveness will be improved by several grades. At that time, there will be no fortress that the second-hand battlefield can't be conquered by neighbors.
Zhu huaiyu? July 9, 36 days
# Rigorous #
1. Every exquisite and perfect hive is completed by tens of thousands of peaks with a serious and rigorous attitude. Without a rigorous and exquisite attitude, how can there be exquisite beehives that amaze scientists? From this perspective, rigor is also the way for animals to survive, and rigor is also the way for dream catchers to succeed.
2. Treat work with the same enthusiasm as life, and have a rigorous and meticulous heart and meticulous tenacity. Reading neighbors is now in the early stage of starting a business, and I think we must have a rigorous work attitude. Re-quotation, scheme, selection, investigation, product design, R&D and testing should be carried out in every link, and details should be spared.
3. How to be rigorous: the concept is accurate, the words must be well-founded and start from small things. Don't jump to conclusions before you have sufficient evidence and data, let alone promise. Pause for three seconds before speaking. Why should we start with small things? You can train your way of thinking and doing things from small things, and every little makes a mickle, which will form muscle memory and professionalism.
4. Where to start first: E-mail. A good email should include: email title (which can be labeled), recipient and cc, attachment, email body and author's signature. Let's see how each part is written:
4. 1 email title: be general, but try to be detailed. There are many departments in the company, and the basic format of business email title is as follows: label-department-subject-time-remarks (optional). Label: the function is to mark the urgency, importance, notice and memo, and the recipient can know the processing order and processing time through the title. Recipient and CC: the recipient of the email, the recipient is the receiver (handler) of the email content, and CC is the notifying party. Please be careful not to omit this part (it will be embarrassing to forget to copy the person in charge in business cooperation). Attachment: Attachment content, there may be multiple attachments. The name of the attachment is marked with each part and version number. What does each attachment do clearly in the text? You need to pay attention to the format of the attachment and consider everyone's office tools (Windows, Mac, etc. ) to prevent others from receiving the attachment and opening it. Text: The text is the most important part. The title (especially important for external mail) should be clear, divided into paragraphs, indicating the person in charge and the delivery time (especially important, bold in red), so as to facilitate multi-party cooperation. Author's signature: mark the department, name, position and telephone number to ensure that the recipient can contact himself quickly when he wants to contact himself.
4.2 mail precautions
4.2. 1 weekly report, meeting minutes, memos, resolutions, etc. It should be sent by monthly reply, so that the recipient can browse the background and handle the process. It takes time to find and browse after too many emails.
4.2.2 The subject of the email should be labeled, department and classified, such as: Important-General Manager's Office-Expense Application -*-20 19-04-02. You only need to input: general manager's office-expense application, and you can work hard when writing it, saving other colleagues' time. If the email has no subject, the system will add "no subject" by default, so it is best not to send such an email.
4.2.3 Misspelled words often appear in emails. After writing emails, we need to carefully check whether there are any misspelled words, especially foreign emails, and the other party will think that we are unprofessional.
4.2.4 It is common that the content is missing. See the attachment for details (I have made similar mistakes without the attachment). The result is to fill in another email, otherwise colleagues will know that they have not sent the attachment when they ask. There is no time node, no person in charge, unclear organization (unclear words) and so on. When drafting an e-mail, you need to think clearly about the purpose of this e-mail, refine, refine and refine again.
4.2.5 The recipient should try to avoid replying after receiving the email: received. If necessary, you can only reply to the sender. There is a scene: an email is sent, and the sender hopes that everyone can receive a reply. There are 18 recipients and 3 cc's, and everyone will reply and receive 13 confirmation emails. If the purpose of the email is to initiate a meeting, then after the email is sent out, the meeting organizer can ensure that each participant confirms his participation by nailing the meeting or WeChat group. It is very important to use the automatic reply function carefully.
4.2.6 Don't discuss company secrets or other people's privacy in emails, which is a basic professional accomplishment.
4.2.7 Those who can communicate face to face shall not communicate by telephone, and those who can communicate by telephone shall not communicate in writing. If face-to-face or telephone communication is more appropriate, don't write emails. Talking in the station is the most efficient and direct.