after the Taobao system automatically confirms the receipt of goods, it can also handle the refund and return.

Taobao related regulations:

1. If the goods are returned by a third-party seller, you need to deliver the goods to the seller yourself or mail them to the seller's address. If you choose to mail, don't use EMS, SF Express or collect. JD.COM will compensate the freight for the return of goods not caused by your personal reasons.

2. If there is a problem with the product, please submit a repair/return application form in My JD.COM to inform JD.COM. The application form will be reviewed by after-sales professionals. During this period, you may receive a call from the after-sales customer service specialist asking about the product status. After the approval, if JD.COM does not receive your goods within 2 days after sale, your repair order will be automatically rejected. If you have any questions, you can resubmit the application for repair/return.

3. After receiving the goods, Taobao will provide "repair" and "exchange" with "return" service as long as it meets the three guarantees law and the return or repair criteria authorized by the manufacturer.

4. Taobao promises that it can return the goods within 7 days and exchange them within 15 days after the customer receives the goods, and the customer can submit an application for repair online to handle the return and replacement.

therefore, Taobao system can also handle refund and return after automatically confirming receipt.

Extended information:

Precautions for returning goods from Taobao:

1. You can pick up the goods when waiting for the express phone call, and pay attention to the integrity of the packaging and internal items when picking up the goods.

2. If there is any problem, tell the courier to refuse to send it back.

3. If there is no problem, just sign at the signature of the courier.

4. Pay attention to the fact that some couriers may sign the express bill before taking it. At this time, we should pay attention to the quality of the goods. Otherwise, it will cause some trouble for the later return.

to confirm the contact telephone address, the main purpose is to open the package, verify whether the purchased goods are complete and broken, and refuse to sign if they are bad.

The delivery customer is absent during the normal delivery time, and the delivery customer's phone is turned off during the normal delivery time (shutdown, no answer, empty number), etc.: It means that the courier has delivered it, but failed to deliver it successfully. ?

Taobao official website-return and refund

Baidu Encyclopedia-Taobao.