Residential quality guarantee 1 1. The house has passed the acceptance of the competent government department and is now delivered for use.
Second, the basic situation of housing
1. Place of residence: XX-X.
2. Employer: xx-x
3. Design unit: XX-X.
4. Construction unit: XX-X.
5. Quality supervision unit: XX-X.
6. Property management unit: XX-X.
7. Residential structure type: XX-X.
8, quality evaluation level:
3. Since _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Residential quality warranty parts serial number, parts warranty period
1 Foundation and main structure (according to actual service life) is 50 years.
2 roof waterproof for 5 years
3. Exterior walls, basements, kitchens, bathrooms, bathroom floors, pipes, etc. Must be impervious to water for five years.
4. The plastering layer on the wall and ceiling falls off 1 year.
5. The ground is sunken and cracked, and sand is blown in a large area 1 year.
6 doors and windows, hardware damage 1 year
7 Sanitary Ware 1 year
8 lamps and electrical switches for half a year.
Nine pipes were blocked for 2 months.
Four. instructions
(1) This residential quality guarantee is formulated in accordance with the Regulations on the Management of Urban Real Estate Development in People's Republic of China (PRC), the Provisions of the Ministry of Construction on the Implementation of Residential Quality Guarantee and Residential Instruction System for Commercial Residential Buildings in the State Council, and the Interim Provisions of the Provincial Construction Department on the Quality Supervision of Construction Projects in Hunan Province, and is used at the same time as the residential instruction.
(2) The warranty period of this residential quality guarantee (see the above table for details) shall be calculated from the date of delivery. If the state has other provisions on the quality warranty of residential projects, the warranty period shall be implemented in accordance with the state provisions.
(3) The Company undertakes the warranty responsibility according to the stipulations in the Residential Quality Guarantee. During the warranty period, except for irresistible natural disasters and users' own reasons, our company will undertake the maintenance of the contents specified in Table 1 for free. Outside the warranty period, paid quality service will be provided according to the charging standard approved by the price department.
(4) After the user moves in, our company will directly or entrust the property management company to give a written reply or properly handle letters, visits or complaints about the quality of commercial housing.
(5) Users must read the Residential Quality Guarantee carefully before using the purchased house. After the user accepts the house, the user is responsible for the maintenance of the equipment and facilities that are added or changed by himself.
(6) The Company will not undertake warranty responsibility for quality problems caused by improper use or unauthorized modification of structure, equipment and decoration by users; If the house quality is damaged or other users' losses are caused by improper use or unauthorized change of the structure, the responsible person shall bear corresponding responsibilities.
(7) The Residential Quality Guarantee and the Residential Instruction Manual are made in triplicate, one for the company to keep for future reference, one for the user when the house is delivered, and one for the municipal house property right transaction management department when the house property right formalities are handled.
(eight) other matters that need to be explained:
Quality problems caused by irresistible factors such as natural disasters are not covered by this warranty.
Verb (short for verb) holder
Names of buyers and sellers of houses
House number Jiajing Community Building Unit Room
contract number
Maintenance telephone
comment
Construction Unit (Signature) Property Service Unit (Seal)
Contact person: contact person:
Tel: Tel:
Residential quality guarantee article 2 Dear tenants:
Thank you for purchasing the commercial housing developed and built by our company, in order to protect your legitimate rights and interests, promote our company to continuously improve the development quality and do a good job in after-sales service of commercial housing; At the same time, in order to guide you to better use the commercial housing developed and built by our company. According to the State Council's Regulations on the Management of Urban Real Estate Development, we implement the system of commercial housing quality guarantee and specification. Please cooperate closely and welcome your comments and suggestions on our work.
Address of development company: address of property management company:
Sales Contact: Contact: Tel: Tel:
Legal Representative of Development Company (Seal): (Seal)
date month year
Housing Quality Guarantee Chapter III Comprehensive Acceptance Certificate. : Yan Jian Yan Jie's promise. _ _ _ _ Release Date:
The telephone address of the developer is zip code. Commercial housing project name, project quality grade, completion acceptance time, delivery time, time limit of quality warranty acceptance department, working days of warranty period of warranty project, warranty responsibility, reasonable period of foundation and main structure. During the warranty period, if the building foundation sinks, cracks, inclines and the main structural members crack, deform or break, which exceeds the value specified in the national design code, the developer will repair it free of charge and meet the relevant codes and standards. During the 3-year warranty period of roof waterproofing, if the waterproof material, design or construction quality always leads to water seepage and dripping, the developer will carry out maintenance free of charge and meet the relevant specifications and standards. /kloc-leakage of walls, kitchen and bathroom floors and pipes during the 0/year warranty period, such as leakage of walls, kitchen and bathroom floors caused by construction quality or quality problems of materials used. The developer will repair the basement leakage and pipeline cracking and leakage free of charge, and meet the relevant specifications and standards. /kloc-the plastering layer on the wall and ceiling falls off during the 0/year warranty period. If the plastering layer on the wall and ceiling falls off due to construction quality problems, the developer will repair it free of charge. Floor hollows and cracks. If cracks appear on the ground due to construction quality problems during the warranty period of 1 year, the developer will repair them free of charge. Doors and windows are cracked and hardware is damaged. During the warranty period of 1 year, the developer will repair the cracks of doors and windows and the damage of hardware caused by construction quality problems. During the warranty period of sanitary ware 1, the developer will repair the sanitary ware free of charge for cracks and water leakage caused by construction quality problems. During the six-month warranty period of lamps, electrical appliances and switches, the developer will repair the lamps (excluding light sources), electrical appliances and switches attached to the building free of charge due to product or construction quality problems, and the owner will not guarantee them after making changes. During the warranty period of anti-theft and intercom system 1 year, the developer will repair the problems of anti-theft and intercom system caused by product or construction quality problems. The developer will clear the pipeline blockage caused by product or construction quality problems free of charge during the 2-month warranty period.
Note: The warranty period starts from the recall date indicated in the recall notice. When the owner receives the purchased commercial house, it shall sign the delivery and acceptance procedures with the property management company, and all owners shall sign for the normal operation of the equipment and facilities in the house. The owner is responsible for the maintenance of equipment and facilities added and changed by himself after acceptance. After repossession, if the owner decorates the building by himself, the developer will not be responsible for the warranty for the quality problems and pipeline blockage caused by the decoration, and the owner will repair it by himself; If the quality of the house is damaged or other users lose, the responsible person shall bear the corresponding responsibility.
Residential Quality Assurance Article 4 Our company makes the following quality assurance and commitment for the residential building with the building area of square meters that you purchased. Xi district (county) roads:
1. The house passed the completion acceptance organized by the Municipal Construction Committee on, and the procedures for building the city are complete. Qualification certificate number: construction project planning permit number: The construction permit number is: The registration number of completion acceptance record is: Pre-sale permit number is:
Second, residential projects are subject to quality supervision. In the process of construction, the construction is always carried out in accordance with the relevant national norms, regulations, quality standards and design requirements.
Three. From the date of delivery, our company will undertake the maintenance responsibility of the following items (see attached table) free of charge under the normal use of residents, and be responsible for completing the maintenance within the promised period.
4. After the acceptance of the commercial house is completed, the date when the household receives the key is the delivery date of the commercial house and the signing date of this guarantee, and the residential warranty is calculated from this date. If users find quality problems in the use process, they can directly call our company's maintenance phone or fill in the "Commodity Housing Quality Feedback Form" in the attached page and send it to our company. Quality problems caused by residents' use or improper home decoration, irresistible natural disasters and other reasons are not covered by the company's warranty.
5. After the residents move in, the company will directly (or entrust the property management company) reply in time and properly handle the letters, visits and complaints about the housing quality. If you are not satisfied with the work of our service staff, you can complain to our company and we will deal with it in time.
Six. If there is any dispute over our reply or handling, we can apply for coordination to the construction quality supervision station of this Municipality according to the relevant provisions of the Regulations of the State Council Municipality on the Quality Management of Construction Projects and the Measures of the Ministry of Construction for the Quality Warranty of Housing Construction Projects. Any problems involving outdoor residential facilities can be applied to the local construction administrative department for coordination according to the State Council's "Regulations on Urban Real Estate Development and Management" and other relevant regulations. Ding still has objections to the transfer and applies to the local arbitration commission for arbitration.
7. Our company will return a house or replace any dangerous building whose foundation and main structure are unqualified and cannot be repaired by professional departments with qualifications above the provincial level.
8. As an annex to the commercial housing sales contract, this quality guarantee is a legal document for the Company to assume the responsibility for the quality of commercial housing, and has the same legal effect as the sales contract. Please take good care of it and do not forge or alter it.
Attachment: Feedback Form of Commodity House Quality.
Manufacturer's description:
1. This guarantee is supervised according to Article 31 of the Regulations on the Management of Urban Real Estate Development in the State Council and the Provisions of the Ministry of Construction on the Implementation of Residential Quality Guarantee and Residential Instruction System for Commercial Residential Buildings;
2. Real estate development enterprises must provide this quality guarantee when delivering and selling new commercial houses to users;
3. This quality guarantee can be used as a supplementary agreement to the commercial housing sales contract. Each commercial house is in duplicate, one for the record of the development enterprise and one for the user to keep when the commercial house is delivered.
Signature: xxx
Time: 20xx year * * month * * day
According to the provisions of relevant laws and regulations, in order to strengthen the after-sales service of commercial housing and protect the legitimate rights and interests of buyers, our company makes the following quality assurance for commercial housing with concierge on residential roads and square meters of construction area:
1. The residential project has been completed and accepted, which meets the design standard of Tianjin residential construction. If the project quality is qualified, the company is responsible for the warranty according to the regulations. The project completion acceptance date is year month day.
Two, residential implementation of the "Tianjin residential building energy efficiency design standards":
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3. The building where the house is located has handled the Certificate for the Use of New Commercial Residential Buildings in Tianjin according to regulations, with the approval date of, the approval department of and the certificate number of.
Four. The foundation and main structure of this residential project shall be guaranteed within the reasonable service life of the project specified in the design documents.
Five, this residential roof waterproof engineering, bathroom, room and exterior wall waterproof requirements of the warranty period for the year month day.
After the house is delivered for use, our company will guarantee the following engineering quality defects free of charge according to the following time limit under the normal use of the buyer:
1, heating or cooling system, the warranty period is up to year month day;
2. The warranty period of electrical pipelines and water supply and drainage pipelines will expire on the year, month and day;
3, metope, ceiling plaster layer falls off, the warranty period to year month day;
4, the ground empty drum cracking, large area of sand, the warranty period to year month day;
5, doors and windows become warped crack, hardware damage, the warranty period to year month day;
6. The pipeline is blocked, and the warranty period is until the year, month and day;
7, sanitary ware, the warranty period to year month day;
8, lamps, electrical switches, the warranty period to year month day;
9. The external wall thermal insulation plastering layer cracks and falls off, and the warranty period is until year month day; 1
10, the insulating glass seal is invalid, and the warranty period is until the year, month and day;
1 1. Warranty agreements for other parts:.
7. After the house is delivered for use, if the purchaser thinks that the quality of the main structure is unqualified, he may entrust the engineering quality inspection agency to re-approve it in accordance with relevant regulations. After verification, the structural quality is indeed unqualified, and the purchaser has the right to return a house; If losses are caused to the purchaser, the enterprise shall be liable for compensation according to law.
8. If residential users write or visit due to quality problems after occupancy, the company will reply or repair directly or entrust a property management company within 3 days.
Nine, after the delivery of the house, due to improper use or unauthorized change of structure, equipment location, improper decoration caused by quality problems, the company does not assume warranty responsibility; If the user improperly uses or changes the structure without authorization, causing damage to the quality of the house or losses to other users, the responsible person shall bear corresponding responsibilities. The company is not responsible for the damage to the house caused by force majeure.
X other contents of the company's quality assurance (see attached page).
XI. This guarantee is issued by the development enterprise to the purchaser when the house is delivered for use. 12. As an annex to the Purchase and Sales Contract for Residential Commercial Housing, this guarantee has the same legal effect as this contract.
Issuing unit (seal):
Legal representative (signature):
Date of issue:
Company address:
Postal code:
Contact telephone number:
After-sales service department and contact information:
Residential Quality Warranty Article 6 Our company makes the following quality warranty commitments for the commercial residential building with a building area of square meters that you purchased in the residential building in XX District, Xi City:
1. The commodity house project passed the completion acceptance organized by Xi Urban and Rural Construction Committee on.
2. The commodity house project is supervised by the quality supervision station of * * District of Xi City. In the process of construction, the construction is always carried out in accordance with the relevant national norms, regulations, quality standards and design requirements.
Three, this commodity residential project from the date of completion and acceptance, in the case of normal use of households, the company free of charge during the warranty period to undertake the maintenance responsibility of the following items (see table), and is responsible for the maintenance within the commitment period.
Four, according to the national housing construction project quality warranty measures, housing construction project warranty period is calculated from the date of completion and acceptance; If users find quality problems during use, they can directly call our company's maintenance telephone number or fill in the attached "Commodity House Quality Feedback Form" and send it to our company. Quality problems caused by improper home use or improper home decoration, irresistible natural disasters and other reasons are not covered by our warranty.
5. After the residents move in, the company will directly (or entrust the property management company) to give a timely reply and properly handle letters, visits and complaints about the quality of commercial housing. If you are not satisfied with the work of our service personnel, you can complain directly to our company (or property management company). We will deal with it in time.
Six, if there is any dispute about the company's reply or handling of the quality problems of commercial housing projects, it can apply to the local construction engineering quality supervision station for coordination according to the relevant provisions of the Regulations on the Administration of Urban Real Estate Development in the State Council and the Measures for the Quality Assurance of Housing Construction Projects of the Ministry of Construction; All the problems related to the outdoor supporting of commercial housing can be applied to the local construction administrative department for coordination according to the relevant provisions of the State Council's Regulations on the Management of Urban Real Estate Development and Operation. If there are still differences on the coordination opinions, you can apply to the local arbitration commission for arbitration.
Seven, identified by the provincial and above professional quality appraisal department, where the foundation and main structure are unqualified and beyond repair, our company will return a house or change rooms.
8. As an annex to the commercial housing sales contract, this quality guarantee is a legal document for the company to bear the responsibility for the quality of commercial housing, and has the same legal effect as the sales contract. Please take good care of it and do not forge or alter it.
Article 7 of the residential quality guarantee, dear tenant:
Welcome to the 5 1# residential building in Jiangnan, Qingtongxia. This project was designed by Ningxia Fangzheng Architectural Design Co., Ltd., constructed by Qingtongxia Hengyuan Construction Co., Ltd. and supervised by Wuzhong Ping 'an Construction Supervision Co., Ltd. The design drawings met the relevant residential construction specifications and standards after examination, and the project quality was good.
After the completion verification by relevant departments, it has reached the inspection and evaluation standards and has a written certificate of conformity. In order to relieve your worries, according to the people of China and the State Council.
Give a reply within three days from the date when the boss asks for the warranty. For the facilities and equipment added and modified by users themselves, as well as the quality problems caused by users' unauthorized changes in use function, structure and improper decoration, the company does not assume warranty responsibility. This "Residential Quality Guarantee" is used together with the "Residential Instruction Manual". Your satisfaction is our greatest wish.
A book about the use of houses.
I. Overview:
This project is located in Limin East Street, Xiaoba, Qingtongxia City. The building structure is brick-concrete structure, and the seismic fortification standard is 8 degrees. Advanced construction technologies such as fully cast-in-place reinforced concrete floor, external wall and roof, energy-saving and thermal insulation measures, double-layer insulating glass plastic-steel sliding window, low-temperature hot water floor radiation heating and so on are adopted.
Second, this project has been accepted by relevant units and can be used.
Three, decoration, decoration matters needing attention:
1. Building structure: The beams, plates, columns and walls of the building shall not be removed or drilled; Awnings, windowsills and overhangs can only bear maintenance loads, and other loads that affect structural safety shall not be added.
2. Wall: It is forbidden to make holes or gouges in the wall at will (especially horizontal slotting). 3. Floor and floor: It is not allowed to arbitrarily increase the live load of the floor, and it is not allowed to wash the floor with water.
4. The indoor live load design refers to _ _ _ 2.0 _ _ _ _ kn/, and the weight of articles placed shall not exceed the design live load.
5, roof and kitchen, bathroom floor are waterproof layer, it is forbidden to damage.
6. Any interior decoration must be approved by the property management department.
7. The floor is heated by floor radiation. Slotting, drilling and nailing are strictly prohibited. If there is any violation, the company will not bear the adverse consequences, and the consequences will be borne by itself.
Four. Description of house design and configuration:
1, upper pipe diameter de32, lower pipe diameter de 1 10. The owner's indoor water supply and drainage pipes shall not be changed and packaged at will to facilitate maintenance; It is strictly forbidden to dump leftovers and other wastes that are easy to block sewer pipes.
2. Distribution load: the total distribution is 250 kw, and the household distribution is _5_kw. The owner shall not dismantle and modify the originally designed and installed circuits and distribution facilities, and shall maintain the integrity and reliability of the power supply design to ensure the safety of electricity use.
3. Communication: It shall comply with the relevant regulations of the telecommunications sector.
Verb (abbreviation for verb) Description of related equipment and projects:
1, the original equipment and facilities shall not be dismantled or replaced at will, and attention shall be paid to maintenance.
2. The design of newly installed equipment should be approved by the property management department, and its installation location and practice should be determined to ensure safety.
Six, the balcony use matters needing attention:
1. The design live load of this balcony is 2.5 kn/, and the stacked goods cannot exceed this load.
2. When placing flowerpots on balcony railings, anti-falling devices should be set to ensure the safety of pedestrians on the road.
Seven, after the use of the building experience, not on the roof to build shacks; The additional load of roof greening should not exceed the design specified load of 0.5kn/.
Eight, other issues that need to be explained:
1, slotting and drilling are not allowed in the wall. If there are special needs, it must be approved by the original design department, and the corresponding technical treatment should be done.
2. The installation of safety guardrails for balconies, doors and windows shall be designed and installed by the property management department in a unified way to ensure that the architectural appearance is not affected.
Housing Quality Assurance Chapter VIII Quality Assurance (hereinafter referred to as Quality Assurance) is formulated in accordance with the requirements of relevant national and local laws and regulations and in combination with the situation of enterprises. The contents of this quality guarantee include scope, time limit, matters needing attention of consumers, relevant maintenance procedures and maintenance telephone numbers.
First, the scope of maintenance:
Everything in renovation contract signed by this enterprise.
1. Water and electricity concealed works, with a ten-year warranty.
2. For the kitchen and bathroom parts with waterproof requirements, the semi-finished products will be decorated on site by the enterprise, and the warranty period is three years.
3. According to the contract, the small household appliances and sanitary equipment provided by the enterprise shall be guaranteed according to the regulations of the manufacturing enterprise or industry.
4. During the warranty period, free service will be provided unless it is caused by improper use.
5. The date or warranty scope of the paid service.
Second, the warranty and maintenance time limit:
1. In case of emergency repair of water and electricity, go to the site for investigation and emergency repair as agreed by both parties, and arrive at the site within 4 hours in case of emergency (within the inner ring road).
2. The maintenance of other decorative parts shall enter the maintenance stage as agreed by both parties.
3. Before the warranty maintenance, the personnel of this enterprise will show the decoration processing sheet and make an agreement on the maintenance content. The enterprise will charge labor costs and material costs, list the materials and labor costs of lifelong paid service, and implement the service after being approved by consumers.
Three, the following items do not belong to the scope of repair:
1. Material quality problems caused by materials provided by consumers.
2. Problems existing in the quality of consumer residential buildings and supporting facilities.
3. Problems caused by improper use by consumers, such as man-made damage to the floor or man-made damp.
4. Problems caused by irresistible external forces.
5. Consumers and construction teams independently trade and draft non-enterprise contracts.
6. After the completion of the construction, the house has been uninhabited for more than 3 months, which leads to the phenomenon that the room is too dry or cracked due to poor ventilation, or the floor is bulging due to high temperature.
7. The floor is changed due to air conditioning, pipes, daily use of water droplets, water leakage and other reasons.
8. Abnormal cleaning and maintenance methods.
9. The paint surface is damaged by external force.
10. Changes due to natural properties of materials.
1 1. For the above-mentioned matters that do not belong to the scope of maintenance, the enterprise implements paid high-quality maintenance services, provides high-quality services at preferential prices, and clearly indicates the maintenance cost standard.
Fourth, consumption precautions;
1. Consumers should go to the department where the repair telephone provided by the enterprise is located for maintenance.
Please take good care of this warranty.
When the service personnel of this enterprise come to serve you, please issue the guarantee letter of this department.
4. At the end of the service of the service personnel of this enterprise, the service personnel shall make a good warranty record in the warranty book.
5. After the decoration is completed and the quality meets the requirements, please sign the decoration list for our file.