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Three Guarantees for Cars

The Automobile Three Guarantees Law stipulates that if a total of 2 repairs have been carried out due to a serious safety performance failure, the serious safety performance failure has not been eliminated or a new serious safety performance failure has occurred; the engine and transmission have been replaced for a total of 2 times. If the same main parts of the engine and transmission still cannot be used normally after being replaced twice due to quality problems, the number of replacements of the engine, transmission and their main parts will not be counted twice, and the vehicle can be returned.

According to Article 20 of the "Regulations on Responsibility for Repair, Replacement and Return of Household Automobile Products", within the validity period of the three-guarantee for household automobile products, if the conditions for replacement and return of household automobile products are met, the consumer shall purchase the car with the three-guarantee voucher. Invoices, etc. are replaced and returned by the seller.

For household car products, steering system failure, braking system failure, If the car body cracks or fuel leaks, and consumers choose to replace or return household car products, the seller should be responsible for free replacement or return. During the validity period of the three-guarantee for household automobile products, if one of the following circumstances occurs and the consumer chooses to replace or return the product, the seller shall be responsible for the replacement or return: (1) A total of 2 repairs due to serious safety performance failures After repairs have been made, serious safety performance faults have not been eliminated or new serious safety performance faults have occurred;

(2) After the engine and transmission have been replaced twice in total, or the same main parts of the engine and transmission have been replaced due to If there is a quality problem and it still cannot be used normally after two cumulative replacements, the number of replacements of the engine, transmission and its main parts will not be repeated;

(3) Steering system, braking system, suspension system, front/ The same main parts of the rear axle and body still cannot be used normally after being replaced twice due to quality problems;

The steering system, braking system, suspension system, front/rear axle, and body parts The main parts are clearly indicated by the manufacturer on the three-guarantee certificate, and their category range should comply with relevant national standards or regulations. The specific requirements will be separately stipulated by the General Administration of Quality Supervision, Inspection and Quarantine.

Extended information:

Article 24 of the "Regulations on Responsibility for Repair, Replacement and Return of Household Automobile Products" Within the validity period of the three-guarantee for household automobile products, if the replacement conditions are met, the seller A certificate for the replacement of household car products shall be issued to the consumer within 15 working days from the date when the consumer requests a replacement.

If a household automobile product meets the conditions for return within the validity period of the three-guarantee, the seller shall issue a return certificate to the consumer within 15 working days from the date the consumer requests a return, and shall be responsible for providing the consumer with the return certificate. The invoice price will be refunded in one go. If household car products are replaced or returned, vehicle registration and other relevant procedures must be completed in accordance with relevant laws and regulations.

General Administration of Quality Supervision, Inspection and Quarantine—Regulations on liability for repair, replacement and return of household automobile products