According to People's Republic of China (PRC) Electronic Signature Law and People's Republic of China (PRC) Contract Law, electronic contracts have the same legal effect as paper contracts. As a legal and compliant electronic signature service provider, the electronic contract signed on its platform also has legal effect. When the parties sign an electronic contract, the expression of will of both parties has been clearly expressed by electronic means, which meets the conditions for the establishment of the contract. If you don't sign the money, you can contact E-sign customer service for consultation or seek legal help to solve the problem.