Question 2: How to compensate for things lost by SF Express? This is more complicated. Even if you call 1 1 185 to complain, it is really difficult to get full compensation without insurance. But you can try your best to recover the loss. After all, when you sent the goods, the courier must have checked the clothes you sent. This is the procedure and responsibility of the consignee to receive the goods. Next, we should consider the moral standard of the courier and the integrity level of the courier company. What you can continue to do is to ask the seller to print out the pictures of the clothes you bought and the selling price in Taobao shop, and write a price certificate to prove the color, style and transaction price of the clothes you bought. Then, you can take this evidence and let the courier identify whether the clothes inspected at the time of receipt are consistent with the clothes in the seller's certificate. If the courier has a good professional ethics, it can be confirmed. If confirmed, you can ask SF Express to compensate according to the price. If SF has a sense of corporate responsibility of seeking truth from facts and being responsible for the interests of customers, it will definitely compensate your actual losses.
Of course, this is just the wishful thinking of our kind consumers. Good luck.
Question 3: How should SF Express compensate for the loss of important items? 15 now the express delivery industry is so developed, but on the other hand, the terms of the domestic express waybill contract are all overlord terms.
The courier company will not pay attention to the actual value of your consignment and other economic values generated by the consignment. They will only compensate according to the multiple of the freight and the insured information of your samples, which is the rule of most express delivery companies. To tell the truth, SF Express is excellent in the express delivery industry. Your case is the personal negligence of the order taker, and of course it has something to do with the management and training of the company.
The reason why the claim adjusters are arrogant is that there are clear compensation measures in their transportation terms, although this is considered by most customers as the overlord clause. But in any case, arrogance is * * *.
Health is very important! I don't think Ding Yao will compensate you for 56,500 pounds. Let's reduce your claim while recovering the losses to the maximum extent.
Question 4: SF lost my express mail. How can I compensate you according to the actual price of the lost items? If SF wants to act hastily and can't meet your requirements, see you in court! Xuanxin Grade 7 2009-08- 15 Did you insure your goods at that time, that is, did you buy insurance? If you do this, they will have to pay full compensation. And if you don't sign the sender's signature, if you call the customs clearance company, you will also get full compensation. If there is no signature, compensation should be made according to the relevant express compensation standards. Q: I am an old customer of his family. Sometimes the courier adds a bill to me, and he packs it for me. I mainly want my goods, not to pay. Answer: Then your goods are gone. You said it was worth 18000. Do you have any proof? I guess you didn't sign it either. You can sue in court. Failure to sign is your strong evidence. Do you still have that receipt? If you do this, you can ask Kuaichan to get your goods back. For old customers, I believe they will give you a question: the manifest is available. Answer: You have a receipt. You can look at the back. There should be one item about compensation. /v growth level 2 is normal. They often lose goods. If you write down the value of the goods, you have to pay the insurance premium. Small companies have to support a lot of people, and they can only pay so much at most. It is difficult to win a lawsuit.
Question 5: If the lost parts are not insured by SF Express, how can SF Express pay for them 1? If there is no insured price, it is difficult to compensate according to the actual price.
2, you can negotiate with SF to try to pay more.
Question 6: How do SF employees compensate 10 points for lost express delivery? Generally, the lost courier will contact the delivery site to communicate with the sender about compensation.
Question 7: If the uninsured items sent by SF Express are lost, how can I file a lawsuit to claim compensation, and I am sure I can pay in full?
I was also cheated by an unscrupulous courier, and I am preparing to go to court.
successful case
On June 65438+1October 65438+June 6, 2009, the child went downstairs to Wuxi SF Express Company to contact the earphone repair company in Shanghai, and delivered an original genuine earphone worth 3,000 yuan: Shure SE530pth.
I lost my earphone on the 20th due to internal reasons! Only five times the freight can be compensated!
The question is: 1. The sales staff of Wuxi SF did not mention whether to insure the price. 2. Wuxi SF knew it was lost on 17, and it took three days to inform it that it was lost, in order to avoid the requirements. 3. Shenzhen SF complained that a female employee at the headquarters had a bad attitude. 4. Strongly urge SF to solve the problem that the delivered goods are stolen. Otherwise, who dares to let SF express?
Supplementary question: The transportation company lost the computer with a value of nearly 60,000 yuan consigned by customers. However, according to the corresponding clauses in the transportation format contract signed and agreed by the customer, the transportation company only needs to compensate the freight 18 yuan for 5- 10 times, that is, 90- 180 yuan. Can this format contract really make the transportation company get away easily in the face of huge claims? A few days ago, the People's Court of Chong 'an District, Wuxi City, Jiangsu Province ruled that this standard clause violated legal obligations, and obviously unfair and the transportation company must compensate the customers in full. Wuxi Shiqiang Computer Company, the plaintiff, entrusted Wuxi Branch of Shanghai Convenient Freight Company to deliver four computers, with a total value of 56,500 yuan and a freight of * * * 18 yuan. In the consignment terms on the back of the consignment note provided by the freight company, it is clearly stated that "the shipper consigns valuables but is unwilling to insure them", "in case of damage or loss" and "5- 10 times the freight". The undertaker of Wuxi Shi Qiang Company signed the front of this consignment note when consigning the computer, indicating that he agreed to the requirements and terms of convenient transportation. During the transportation, all four computers were lost due to the gross negligence of Wuxi Branch, a convenient freight company. Shi Qiang Company brought a lawsuit to the People's Court of Chong 'an District, Wuxi City, demanding that Wuxi Branch of Shanghai Convenience Freight Company and Shanghai Convenience Freight Company as a legal person compensate all the losses. However, Shanghai Convenient Freight Company and its Wuxi branch argued that Shi Qiang Company had signed a format contract on the consignment note at the time of consignment. According to the contract, the freight company only needs to pay 90- 180 yuan. The court held that the standard clauses on liability in the standard contract should be invalid.
According to the provisions of Article 40 of the Contract Law, "If the party providing the standard contract exempts its main responsibility, aggravates the other party's responsibility and excludes the other party's main rights, this clause is invalid".
1. In the legal relationship of the express service contract, if the express mail is lost or damaged due to the reasons of the express company, the express company shall be liable for compensation in accordance with the law or the contract. Second, buying insurance is a common method for civil subjects to reasonably avoid their respective risks and responsibilities, but they cannot be exempted from their own liability for compensation on the grounds that the other party has bought insurance. Specifically, the express service contract and the insurance contract are two different contracts and two relatively independent legal relationships; The relationship between the sender and the courier company is a courier service contract. If something is lost, the courier company shall be liable for compensation according to law. As for the insurance contract relationship between the sender and the insurance company, and between the courier company and the insurance company, it is completely another matter and cannot be confused. In the express service contract relationship, it is unfair and unreasonable for the express company to transfer all the liability for compensation to the third party who does not belong to the contract relationship by the standard contract terms, and completely exempt itself from the liability for the loss or damage of the express mail. According to Article 40 of the Contract Law, the party providing the format contract is exempted from its main responsibilities, which is an invalid and unfair format contract clause.
It is a standard clause to compensate for the lost goods at five times the freight. As a party to the standard contract, the courier company shall clearly state the terms limiting or exempting itself from liability. However, when signing the contract, these contents were not explained in detail. Even if the sender column has a signature, the form of this notice is not clear.
Key points:
Is the compensation limit clause valid?
Is the "five times freight" compensation limit clause printed on the express waybill valid?
This clause belongs to the standard clause. As a party to the standard contract, the courier company shall clearly state the terms limiting or exempting itself from liability. However, when signing the contract, these contents were not explained in detail. There is no signature column on the back, and the form of this notice is not clear.
Because these terms are not clearly informed, users are concerned about compensation, insurance, etc. & gt
Question 8: SF Express lost my courier. What should I do? I can tell you clearly, before the courier stole it, I heard the guy who picked it up from SF Express say that such a thing happened, that is, someone with poor quality lost the mobile phone sent to Taiwan Province Province. Later, it seems that the small ticket provided by the guest eliminated the compensation, but the amount of compensation is not clear.
In this case, you have to communicate with SF headquarters and call them. Although you have no quotations, it is normal. They say the compensation will be several times the freight, up to 3-6 times, but there are special circumstances. You contact the seller to provide you with a receipt or something, and then you scan it to SF for them to explain. Their home is just a way to lose a piece without insurance. What is the reason? Tell them that his courier stole it, and you must insist. Even if you can't get it back, it can be several times more than the postage.
Shunfeng is still ok. Our headquarters delivered the goods to us at the previous stage, and there was no quotation. However, when we received the goods, the courier reminded us that the claim was successful later.
So you insist on looking for them every day. If you can't find them, you can go to China Post to complain online.
good luck
Question 9: Will SF compensate the seller or buyer for the loss of express delivery, because they have established a contractual relationship, which is based on compensation for breach of contract?
Question 10: How can SF Express compensate for the lost goods? Compensation for loss of express delivery:
1. If the mail is insured, if it is lost, it will be paid according to the insured price.
2. There is no quotation for delivery, and the loss is three times of the installation freight. If you are not satisfied, you can negotiate with Dayun Express Company.
Insured price: in addition to the freight, you have to pay a certain amount of money, just like buying insurance. If there is an accident, the insurance company will pay! But this belongs to the express company's own value-added business.
Whether express delivery belongs to mail and whether postal law is applicable is still uncertain.