1. the origin and significance of Voluntary service
voluntary service is translated from voluntary or voluntary, which means "voluntary initiative". Originally, it evolved from Latin "Voluntas" to English "Volunteer".
Volunteer service has a new meaning in modern society. On the one hand, it embodies the true meaning of life and is the messenger of spreading love among people. On the other hand, voluntary service realizes its own value with personal ability, which is why it is more important.
2, the basic elements of volunteer activities
l Spontaneity
Spontaneity and initiative to participate, which is the fundamental spirit of volunteers and the source of motivation for their work.
l Sociality
Volunteer service is not to satisfy the interests of oneself or individual groups, but to benefit others and the whole nation.
l gratuitousness
There is no direct income and remuneration in service activities.
l continuity
is not a one-time service work.
3. Necessary interrelations of volunteer service activities
Volunteer service activities are purely free services, and the relationship between them and the clients is "giver" and "receiver". Volunteer service activities are not a single or temporary activity, but a work of "division of labor" and "cooperation" with other volunteers.
volunteers need to clearly understand the interrelationships in volunteer service activities. Generally speaking, the relationship is as follows:
A. The relationship between volunteers and clients
L. Maintain respect for others
L. Have an inclusive, understanding and grateful attitude
L. Correctly understand the words and actions of clients
L. Correctly understand what clients want to express
B, The relationship between volunteers and volunteer groups and the organizing committee
l Know the activities of their own departments
l Conduct activities within the scope required by the organizing committee
l Understand and understand the difficulties of the organizing committee staff
l Always abide by the volunteer guidelines
C, The relationship between volunteers
l Contact with each other and encourage each other
l Seek help from other volunteers if you encounter problems that you can't solve
l Learn relevant work precautions from experienced people before serving the activities
l Analyze and evaluate each other's work after the activities
4. Importance of volunteer activities
Volunteers are an important reserve force in various international competitions and are successfully held. At the same time, large-scale national activities also need a lot of human resources, which is the reason why volunteers' participation is a routine whenever large-scale activities are held in the world today.
Through the volunteer activities of the 24 China Asian Cup, people will have a better understanding of volunteer activities, especially young people will be constantly influenced by volunteer activities. Volunteer activities are directly related to the success of the 24 Asian Cup in China.
5. The role of volunteers
In the 24 China Asian Cup football match, volunteers will play various roles, such as "the image of the Asian Cup", "the national representative off the field" and "the folk diplomat".
The number of teams participating in this competition has increased from the traditional 12 to 16. A certain number of AFC officials, special guests, sponsors and journalists will watch and report this competition, and a considerable number of overseas fans will come to watch the competition. During the competition, all the guests saw the most and had the most frequent contact with volunteers.
AFC delegations, journalists' groups and other personnel will be helped by volunteers in airports, hotels and stadiums; Many tourists, including foreigners, will be guided and served by volunteers in tourism, city sightseeing and various cultural activities; Get help from volunteers at the competition venue.
according to the experience of previous large-scale international activities, the enthusiastic service of volunteers can make people leave a good impression on the competition and the host country.
Volunteers will complete the assigned tasks in designated places according to their different fields of activities. At the same time, volunteers will have different jobs and tasks according to the division of labor. Although sometimes the work will be very trivial, but each small work together can reflect the role of volunteers; It is also the combination of everyone's work that can reflect various functions such as "the image of the Asian Cup", "the national representative off the court" and "the non-governmental diplomat".
6. volunteers' determination
The 24 Asian Cup will last for 17 days, and the venues will be distributed in 4 cities across the country, and 16 teams from 16 countries or regions will participate in the competition. Therefore, there will be higher requirements for volunteers.
Here, for the success of the 24 China Asian Cup, we have made a volunteer resolution.
words of volunteer service
We are clearly aware of the practical and realistic significance of hosting the 24 Asian Cup in China. In order to make this Asian Cup the best Asian Cup in the history of serious football and the most successful and exemplary event, we are determined to carry forward the glorious tradition of China people, carry forward the spirit of voluntary dedication, and advocate in every post that needs me, abiding by the law, obeying the command, serving warmly, being honest and dedicated. To spread peace and friendship and use our wisdom and ability to contribute to the success of the Asian Cup and create brilliance, we are determined to take the lead and do the following:
l We will cooperate and understand each other and fulfill our due obligations in a cordial manner in order to successfully host the tournament;
l We advocate the safe enjoyment of advanced sports culture concepts under strict order;
l In order to show the new mental outlook of China people to the world, we will play an exemplary role in all activities.
volunteer service words for the 24 Asian Cup soccer tournament in China
II. Volunteer service policy and education
After being selected and trained, the volunteers for the 24 Asian Cup soccer tournament in China will take part in activities from July to August 24.
The media, certification and other work that needs to be prepared before the competition will start in June 24, and the business such as audience guidance and ticket checking will be carried out on the day of the competition or when necessary.
In order to carry out the task correctly, pre-competition education and training is very important.
The following is a brief introduction to the educational content and operation policy of voluntary service.
1. Education and Training Plan
In order to cultivate a high-quality and capable volunteer team, make the volunteer service reach the standard of "internationalization, specialization and functionalization" and ensure the first-class volunteer service for the Asian Cup, the Asian Cup Organizing Committee decided to establish a volunteer training base based on four competition areas to carry out the volunteer training work in an all-round way. The whole training will be divided into four stages: backbone training, universal training, professional training and intensive training, which will last for three months from March to mid-June. Volunteers can master service knowledge and skills through backbone training, professional training and intensive simulation drills.
In the backbone training stage, each division selected the backbone volunteers to attend the "backbone training course for volunteers" organized by China Organizing Committee, and * * * conducted six courses of training on "basic knowledge of volunteers, language conversation ability, etiquette knowledge, sports knowledge, environmental protection knowledge and tourism knowledge". After the training, the volunteers who participated in the backbone training will be given a centralized examination, and those who passed the examination will be awarded a volunteer qualification certificate by the Organizing Committee.
in the popularization training stage, the volunteers in each competition area will be trained based on the Volunteer Training Manual, and those who pass the examination will be awarded a volunteer qualification certificate by the organizing committee.
in the professional training stage, each division will divide the work of volunteers who have obtained the qualification certificate according to the work needs of all departments of the organizing Committee, and all departments of the organizing Committee will conduct professional training according to the work characteristics and requirements.
l Department in charge: China Organizing Committee of the 24 Asian Cup Football Match and Organizing Committees of each competition area
l Education course: quality education, Training in various departments
l Education methods: distance education, collective training, decentralized learning and on-site drills
l Times and time of education:
O Collective training: unified by the organizing committee
O Decentralized learning: completed by the organizing committee of each competition area
O On-site education: simulated drills through competitions or activities such as warm-up matches before the start of the competition
l Related websites:
Education content
l Knowledge and quality education with the contents of this manual as the core
l All departments provide professional training for their volunteers as needed. Training materials are compiled by all departments of the Organizing Committee.
l Education for volunteer leaders
O Education target: leaders or team leaders at the scene.
O Education content: organizational management, leadership, spirit of cooperation, etc.
O Other matters (obligation to participate in education, etc.)
l Collective education
O Quality education: Understand the summary of the 24 China Asian Cup football match, volunteers'.
O Business education: job category, skills, usage of facilities and equipment, etc.
O On-site education: essentials of action in emergency period and on-site simulation drills
l All volunteers must participate in quality education, and
l address will be excluded in the final selection if they are absent without reason, and if their telephone numbers change, they should immediately report to the Organizing Committee
3. Carry out the task system guide
l Give the task
.
l service management
confirm attendance: no unreasonable absence or lateness, otherwise it will be regarded as quitting the activity.
l The journal of the Organizing Committee
introduces the activities of volunteers
l About the treatment
O Relevant subsidies
-meal fee, transportation expenses (subject to the local transportation expenses)
-Participation in collective life insurance
-Uniform clothing according to the post needs
O After the Asian Cup, honorary certificates will be issued
.
III. Basic requirements of voluntary service
1. Basic principles
l The basic function of volunteers is to help others and facilitate them, so they should treat others with courtesy under any circumstances.
l no matter who the client is, you can't mention private affairs, and you can't ask the client to sign and take photos by taking advantage of work.
l be familiar with the schedule of the 24 China Asian Cup.
l be familiar with the competition city, venue name, venue location and related places of the 24 China Asian Cup.
l master the location and use of various offices and the content and location of public facilities in the stadium. In particular, it is necessary to know the location of the infirmary, lost and found office, toilet, fire extinguisher, public telephone, etc. and the distribution of emergency personnel so as to guide the way at any time.
l master the organization and functions of the organizing Committee, the names of the main employees and the telephone numbers of relevant functional departments.
l be proficient in distinguishing different types of certificates and access areas.
l master the local transportation facilities, parking lots and other ancillary facilities centered on the stadium.
l master the relationship among AFC, China Football Association and China Organizing Committee of the 24 Asian Cup, the functions of each organization, and the relationship and role with the organizing committee of the competition area.
l be familiar with the business classification in various fields, and have a clear understanding of your role, when, where and what you should do during volunteer service activities.
2. Safety principle
l Give a warning when violating the following order of the stadium, and immediately contact the nearest police and security personnel after stopping:
O Bring prohibited items
O Bring forged admission tickets or certificates
O Drink and make trouble
O Throw items into the stadium and leave the designated seats to watch the game
O Enter the stadium in a no-go area
O Sell, Profit-oriented sales such as begging
O Other behaviors that affect the order of the stadium
l Those who bring prohibited items into the stadium should be guided to discard such items or help them keep them in a safe, and then be guided to collect them after the game. The contents of prohibited items are as follows:
O items that can be used as murder weapons (guns, knives, flagpoles, scissors, iron pipes, sticks, hammers, drilling machines, tripods for cameras, etc.)
O items that can be thrown (bottles, cans, bottles, stones, travel bags, etc.)
O items that scare the audience and cause accidents (gunpowder, firecrackers, etc. Lighting charcoal, etc.)
O Alcohol (paper, plastic bottles, glass bottles, canned goods, etc.)
O Pets (except guide dogs for the disabled) that hinder the watching of the game
O Items that can stimulate the audience and players (display boards, stop boards, flags, words, printed materials, etc. that express politics, thoughts, religiosity, opinions and concepts) < p After work
O (at work), be familiar with your duty schedule, time, location and function, go to work in advance and prepare to confirm the day's work
O (after work), check what you have done that day and confirm the plan for the next day from the head of the department
l When on duty
O, you need to wear designated clothes during activities. Wear a certificate
O faithfully perform and abide by the codes
O actively perform the tasks assigned by the head or leader of this department
O Wait for the next instruction at the designated place or the contact place after performing the tasks
O Report to the head in time and take feasible measures
O Keep the surrounding environment clean and tidy when something that cannot be solved by the individual occurs. Save materials and spare supplies
O Keep confidential what you know because of work needs or other people's personal situation
O Notify the subordinate department immediately when your address and telephone number change
O Take good care of your certificates.