first, the rights that consumers should enjoy

when purchasing goods or receiving services, consumers will enjoy the rights of safety, information, independent choice, fair trade, supervision and reporting. These rights of consumers are protected by law. If businesses infringe on consumers' rights and interests, consumers have the right to file a lawsuit with the relevant departments. If businesses do not recognize consumers' rights and interests, consumers can file a lawsuit with the relevant departments and request the relevant departments to investigate the businesses.

Second, in the face of false sales, how should we handle

our online shopping disputes? Consumers can provide photos and chat records and other relevant evidence to the website to complain, report to the network supervision offices of local public security bureaus, or call the police to buy goods that do not meet expectations. When the merchants do not handle it, they can call 12315 to complain, or they can complain to the relevant consumer protection association. If they buy products that do not meet expectations online,

III. What behaviors are involved in false sales

It is a false sales behavior to take improper measures to sell fake goods and shoddy goods, exaggerate advertisements, let consumers buy products by false clearance, false low prices, false discounts and other behaviors, hire others to publicize stores, force consumers to spend, cheat consumers to pay, and cheat consumers to spend by other means.