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When using ICBC's online banking, the "Select my certificate to sign" dialog box appears, and the drop-down option is empty. What happened?
Hello #

G&D certificate not found when paying:

In this case, please uninstall the driver first, then download the latest certificate driver from our website, restart the computer after installation, and then pay again. If you still can't choose, please click "Start"->; "Program", a tool software for opening G&D certificates. A dialog box will pop up and ask you, "Do you want to start the certificate registration program now?" If you choose yes, then you should be fine.

If you still have problems, please try the following again:

If your computer system is 2000 or XP, please press CTRL CTRL++" ALT "+" DELETE at the same time to bring up the task manager, click File-New Task, enter "safesignCertReg.exe" in it, and then confirm to pay.

Reinstall the U-Shield certificate driver as follows:

1. Unplug the U shield client certificate and uninstall the original certificate driver;

2. Logging in to windows also has system administrator rights;

3. Please log in to www.icbc.com.cn, the portal of China Industrial and Commercial Bank, and click "Download" under "Personal Online Banking Login". After entering the next page, download and install the "U Shield" driver.

4. Restart the computer, and then connect the U shield customer certificate.