1. Did TNT mention anything in the relevant agreement with the customer when you delivered the courier, such as non-human factors?

Our company is not responsible for any damage to the goods.

2. When trading at that time, did you give the company a face-to-face inspection, and did you indicate it on the receipt?

The goods are in good condition, etc. ) ....

If not, according to the logistics procedure, the relevant company will not be liable for compensation ... if indicated on the receipt.

The terms and conditions are signed by all parties concerned .. Then TNT should take full responsibility. ....