1. Purpose

Standardize and implement quality control procedures in the quality system management system, so that the organization can obtain the stability of effective quality prevention, the ability to continuously improve, and maintain a state of continuous improvement. PDCA cycle adequacy and suitability ensures that products or services meet customer needs and achieves the goal of continuous customer satisfaction.

2. Scope of application

Applicable to the quality control work procedures of the Oven Division of the Quality Management System.

3. Preparation of supporting documents

3.1 The quality department is responsible for preparing quality control procedures, which are reviewed by management representatives and approved by the general manager.

3.2 All relevant departments are responsible for implementing the quality management system management procedures and implementing quality management according to the procedures, which are reviewed and approved by the Quality Department and approved by the management representative.

3.3 The quality department is responsible for preparing the supervisor’s inspection basis standards and other supporting documents, including "QC Engineering Drawings", "Inspection Operation Instructions", "Inspection Instrument Operating Procedures", "Parts Inspection Standards", etc. , and shall be reviewed by the department head and approved by the management representative.

3.4 The technical department is responsible for preparing the supervisor’s product technical documents and other supporting documents, including "Process Standard Operation Card", "Production Process", "Work Instructions", "Equipment Operating Procedures", and "Parts Drawings" 》etc., and shall be reviewed by the department head and approved by the management representative.

3.5 Each department has a part-time document administrator who is responsible for the management of documents and information in the department.

4. Work procedures and requirements

4.1 Refer to the attachment:

Document name

Document number

Version

Status

Last modified

Revised by

001 Quality Management System Development Process

KS-QEP -KX-001

A/0

Controlled

002 Quality Management System Operation Process

KS-QEP-KX- 002

A/0

Controlled

003 Quality management system improvement process

KS-QEP-KX-003

A/0

Controlled

004 Quality Management System Audit Process

KS-QEP-KX-004

A/0

Controlled

005 Enterprise Sample Inspection Process

KS-QEP-KX-005

A/ 0

Controlled

006 Supplier Evaluation Process

KS-QEP-KX-006

A/0

Controlled

007 incoming material inspection process

KS-QEP-KX-007

A/0

Controlled

008 Inspection Status Identification Process

KS-QEP-KX-008

A/0

Controlled

009 Production Quality Management Process

KS-QEP-KX-009

A/0

Controlled

010 Full production inspection operation process

KS-QEP-KX-010

A/0

Controlled

011 Production process inspection process

KS-QEP-KX-011

A/0

Controlled

012 quality record control process

KS-QEP-KX-012

A/0

Controlled

013 process quality control process

KS-QEP-KX-013

A/0

Controlled

014 Online Bad Control Process

KS -QEP-KX-014

A/0

Controlled

015 Nonconforming Product Management Process

KS-QEP- KX-015

A/0

Controlled

016 scrap processing process

KS-QEP-KX-016

A/0

Controlled

017 daily quality management process

KS-QEP-KX-017

A/0

Controlled

018 special process inspection process

KS-QEP-KX-018

A/ 0

Controlled

019 Unqualified Phenomenon Analysis Process

KS-QEP-KX-019

A/0

Controlled

020 rework processing workflow

KS-QEP-KX-020

A/0

Controlled

021 Finished Product Sampling Inspection Process

KS-QEP-KX-021

A/0

Controlled

022 finished product warehousing and inspection process

KS-QEP-KX-022

A/0

Controlled

023 General process inspection process

KS-

QEP-KX-023

A/0

Controlled

024 Enterprise Quality Improvement Management Process

KS-QEP-KX -024

A/0

Controlled

025 Quality Continuous Improvement Management Process

KS-QEP-KX-025

A/0

Controlled

026 Product Quality Penalty Process

KS-QEP-KX-026

A/0

Controlled

027 Quality Data Statistics Management Process

KS-QEP-KX-027

A /0

Controlled

028 inspection plan approval process

KS-QEP-KX-028

A/0

Controlled

029 Quality Document Management Workflow

KS-QEP-KX-029

A/0

Controlled

030 Quality Prevention Management Process

KS-QEP-KX-030

A/0

Already Controlled

031 Quality Cost Management Process

KS-QEP-KX-031

A/0

Controlled

032 Quality Analysis Statistical Process

KS-QEP-KX-032

A/0

Controlled

033 Factory shipping inspection process

KS-QEP-KX-033

A/0

Controlled

034 times Product defective return inspection process

KS-QEP-KX-034

A/0

Controlled

4.2 Record management

Records are special forms of documents and are controlled according to the "Quality Record Control Process".

5. Job Responsibilities

5.1 Quality Supervisor:

5.1.1 Responsible for the overall arrangement of daily work, and approving relevant reports and records of the department;

5.1.2 Inspect the work of the department’s personnel and the implementation of the quality system, and propose department assessments, personnel rewards and penalties;

5.1.3 Provide training and education to the department’s personnel and conduct assessments so that they can It can meet the requirements of quality control personnel;

5.1.4 Responsible for handling of incoming materials, manufacturing processes, and shipment quality issues;

5.1.5 Analysis of customer complaints and return issues Process and formulate preventive measures, improve customer complaint response reports, and verify the effectiveness of preventive measures;

5.1.6 Statistics of IQC, IPQC, QA, PQC reports and customer complaint reports at the end of each month Summarize the defective rate, verify the achievement rate of quality objectives and submit the statistical report to the vice president. For serious defects this month, it is the responsibility to convene relevant department personnel to analyze the characteristics of QC methods and formulate improvement measures, and to verify the effectiveness of the improvement measures;

5.1.7 Strengthen various departments Coordination between each other;

5.1.8 Report major quality issues in a timely manner and be responsible to the vice president;

5.1.9 Responsible for the training of all employees;

5.1.10 Responsible for jointly conducting various tests with engineering and technical personnel and making individual judgments on the tests.

5.2 QE Engineer:

5.2.1 Responsible for product quality control of the entire production process from samples to mass production, seeking to test, control and improve the process;

5.2.2 Focus on customers and improve product quality;

5.2.3 Responsible for solving quality problems that arise during product production, handling quality abnormalities and quality improvement;

5.2.4 Follow up on product quality status, handle customer complaints and provide solutions;

5.2.5 Develop various quality-related inspection standards and documents;

5.2 .6 Guide the quality improvement of outsourced factories, analyze and improve defective materials;

5.2.7 Responsible for handling customer complaints, leading quality meeting reviews, and replying to customers with 8D improvement reports;

5.2 .8 Responsible for accompanying guests during inspection;

5.3 Document Control Clerk:

5.3.1 Resolutely maintain and supervise the overall operation of the company's quality system, and actively improve department quality Inspection work;

5.3.2 Strictly implement relevant inspection standards and actively participate in the quality management work of the department;

5.3.3 Update, classify, save and archive relevant ISO9001 data ;

5.3.4 Update, classify, save and archive CQC related data;

5.3.5 Organize and archive all other verification and testing records;

5.3.6 Prepare the quality record form related to the quality department;

5.3.7 Check whether the file number, revision number, and file signature of the relevant documents of the quality department comply with the regulations;

5.3 .8 Document copying, distribution, registration of distribution status, receipt, recycling, and archiving;

5.3.9 Collect and analyze data recorded in IQC, IPQC, QA, and PQC customer inspection reports every working day (including all The various reports, documents, etc. that must be submitted daily by quality control shall be reported to the quality supervisor half an hour before get off work;

5.3.10 Summarize and archive the relevant data of various quality records for which the quality control is responsible, and organize them monthly One-time archiving;

5.3.11 Meeting tracking work (meeting preparation, meeting minutes, sorting, publishing, archiving)

5.3.12 The old version of the data swapped out and submitted to document control will be invalidated; The files of this department must be cataloged and implemented according to the "Document Control Procedure";

5.3.13 Do a good job in file management of quality department personnel;

5.3.14 Quality Control Department Application, receipt and distribution of office supplies;

5.3.15 Actively complete other tasks assigned by superior leaders;

5.4 IQC inspector:

5.4.1 Inspect the company's outsourced and outsourced processing parts samples, first articles, and bulk incoming materials according to inspection standards and drawings to ensure that unqualified materials are not put into production;

5.4.2 Report any problems found during the inspection in a timely manner Reflected by the quality supervisor;

5.4.3 Fill in the IQC inspection report and inspection records and submit them to the quality supervisor for review;

5.4.4 Responsible for marking all inspected incoming materials as qualified or unqualified;

5.4.5 Responsible for guiding and following up the production line employees during the operation process for materials specially purchased and selected for production; 5.4.6 For materials returned from the production line Carry out inspection to determine whether it should be put into storage or returned to the supplier or scrapped;

5.4.7 Out-of-warehouse re-inspection re-examines materials whose storage period exceeds a certain period to determine whether they have expired;

5.4.8 The factory is responsible for investigating the reasons for complaints about materials;

5.4.9 Materials that are urgently needed for production can be put into production first, but IQC must take out part of the batch of materials for inspection or on-line inspection, such as Report defects promptly when found;

5.4.10 Analyze repetitive quality problems with incoming materials in writing to promote improvements.

and improve results. When necessary, go to suppliers to implement quality requirements.

5.5IPQC inspector:

5.5.1 Inspect the first product produced, check the PASS and confirm it with the quality supervisor, and submit the inspection NG to the production supervisor for improvement;

5.5.2 Inspect the production workshop process according to the "Operation Instructions", "Inspection Standards" and "QC Engineering Drawings" of each process and keep records. If there is any violation of the requirements of the operation instructions, corrections must be made to the employees in the position in a timely manner. And report it to the production supervisor;

5.5.3 After proposing corrective and preventive measures for the work station where the problem is found, focus on following up on this work station;

5.5.4 Conduct daily PQC work for subordinates Skills training, management supervision;

5.5.5 When the same problem occurs multiple times in succession and has not been improved, a production exception notice will be issued and submitted to the quality supervisor for signature and confirmation before being handed over to the production supervisor for improvement;

5.5.6 Conduct random inspections of materials in the manufacturing process, and notify IQC in a timely manner if problems are found;

5.5.7 Complete daily inspection reports and submit them to the quality supervisor for review;

5.5.8 Responsible Follow up the production line and the labeling and handling of defective materials and defective semi-finished products;

5.4.9 Obey work arrangements and be responsible to the quality supervisor.

5.6 PQC inspector:

5.6.1 Conduct full inspection, comprehensive safety performance inspection and appearance inspection of semi-finished products and finished products during the production process;

5.6.2 Mark and isolate defective products accordingly, keep records and follow up for maintenance;

5.6.3 When batch defects are discovered, feedback must be reported to IPQC immediately;

5.6.4 If more than 5 defective points are discovered for the same time, feedback must be provided to IPQC promptly;

5.6.5 Promote the rectification of long-term defective points;

5.7 QA inspector

5.7.1 Conduct sampling inspections of finished products to be inspected in accordance with the shipping AQL sampling inspection management procedures and operation instructions;

5.7.2 Fill in the finished product shipping inspection report and submit it to the quality supervisor for review;

5.7.3 The status of the inspected finished product shall be marked. If it is qualified, it shall be signed on the warehousing form and then delivered to the warehouse by production;

5.7.4 If the inspection fails, QA will Issue a rework notice and quality abnormality contact sheet to production and engineering and notify PMC and vice president;

5.7.5 During the rework process, QA should follow up on the rework quality and inspect it according to QA normal inspection procedures. Until it is qualified;

5.7.6 If the storage period exceeds half a year, QA needs to review it after the internal liaison order is issued by the warehouse;

5.7.7 After the outer box is damaged due to collapse or collision Finished products need to be re-inspected;

5.7.8 Formal inspection shall be carried out according to the inspection cycle, inspection items and formal inspection plan, and the formal inspection report shall be completed and submitted to the quality supervisor for review;

5.7.9 When a customer inspects the goods, assist in following up and accompany the customer to inspect the goods;

5.7.10 Obey the work arrangements and be responsible to the quality supervisor.