5 summary templates for personal business work content

Work summary is not only a summary of achievements, but more importantly, learning experience, finding out patterns, and also finding out lessons from mistakes. It can be improved in future work to avoid mistakes. The following is a summary template of personal business work content that I compiled, welcome to read! Summary template of personal business work content 1

Time flies, __ year will soon pass, looking back on the past year, I can't help but feel a lot of emotions in my heart... Time flies, and another year will pass in the blink of an eye. Looking back, although there are no spectacular results, it can be regarded as experiencing an extraordinary test and temper.

I have been working in finance for more than 20 years and have written nearly 20 work summaries. It is said that each of us who pursues progress will inevitably take stock of ourselves at the end of the year. This is also a kind of encouragement to myself.

As ___ Company, a subsidiary of ___ Group, the Finance Department is one of the key departments of the company. The requirements for internal financial management level should be continuously improved, and externally it must deal with taxation, auditing and finance, etc. Various inspections of the agency, understanding of tax policies and their rational application. During this year, all the employees of the Finance Department worked hard and worked together to carry out all the tasks. The comprehensive work ability of the Finance Department has taken another step forward compared to XX. Looking back on the past year, under the correct leadership of the company's leaders and department managers, our work focused on the company's business policy, purpose and efficiency goals, working closely around the key points, and keeping up with the company's various work deployments. Performed due responsibilities in accounting and management. In order to sum up experience, carry forward achievements, and overcome shortcomings, the work of XX is briefly reviewed and summarized as follows.

This year’s work can be divided into the following three aspects:

1. Cost management

1. Standardize the accounting management of inventory materials and strictly control them Reasonable reserve of material inventory to reduce capital occupation. A material requisition system has been established, which has changed the original vague cost that was amortized to a certain department for accounting from the date of purchase, regardless of whether it is needed, which department uses it, or the quantity purchased.

2. On the original basis, the management of costs and expenses has been detailed, the project management of transportation expenses has been strengthened, and the actual cost items consumed by each vehicle have been calculated by category to truly reflect the current cost of each vehicle. Shipping costs. Provide a reference basis for performance management of transport vehicles.

2. Basic accounting work

(1) Conscientiously implement the "Accounting Law", further strengthen the guidance of financial personnel on basic financial work, standardize the preparation of accounting vouchers, and strictly control the original Review the rationality of vouchers, strengthen the management of accounting files, etc. All costs and expenses are collected and classified by department and project, and the same expenses will be apportioned and carried forward at the end of the month to reflect departmental benefits.

(2) This is the first time that the national financial department has assessed the company’s financial grade. We were suddenly inspected without any preliminary preparation, but the Changning District Finance Bureau still affirmed the company's basic financial management work. The financial grade score given to the company is also the highest score ever given by the evaluation team to a company.

(3) Prepare various types of financial statements required by the company and group companies within the prescribed time, and declare various taxes in a timely manner. Actively cooperate with relevant personnel in the mid-year audit, year-end pre-review and financial and tax inspections of the group company.

3. Financial accounting and management work

(1) Supervise and review the income and costs of branches and business points according to the company's requirements, and formulate corresponding financial systems. Unify the accounting caliber. In daily work, communicate in a timely manner, keep close contact and pay attention to provide some guiding opinions on their work, and establish a good cooperative relationship with the accounting departments of various branches and business points.

(2) Correctly calculate business taxes and personal income taxes, pay taxes in a timely and full amount, actively cooperate with the tax department in using new tax declaration software, promptly discover and correct problems that violate tax regulations, and maintain Communicate and contact the tax department to obtain their support and guidance.

(3) In addition to intense work, strengthen team building and build a team with comprehensive business and high enthusiasm for work. As a manager, we should fully "observe the strengths of people, employ the strengths of people, gather the strengths of people, and display the strengths of people" for subordinates, and give full play to their subjective initiative and work enthusiasm. Improve the overall quality of the team and establish a new image of the department as pioneering, innovative, pragmatic and efficient.

(4) As a grassroots manager, I fully realize that I am both a manager and an executor. If you want to lead a team well, in addition to being familiar with the business, you also need to be responsible for specific work and business. You must first lead by example, so as to ensure that everyone can take the initiative to take on the work when the staff is tight.

The new year means a new starting point, new opportunities, and new challenges. We are determined to continue our efforts and reach higher levels. In __, we will move towards refined financial management. Refined financial management requires "ensuring smooth flow of working capital", "ensuring investment benefits", "optimizing financial management methods", etc. In this way, it is enough to refine the company's financial management. Make it fine.

It is necessary to start with "details" and be meticulous, and establish a corresponding set of cost collections for each specific business of each position and department. It also extends the reach of financial management to all business areas of the company, expands financial management and service functions through the exercise of financial supervision functions, realizes "zero" dead ends in financial management, and taps the potential value of financial activities. Although refined financial management is an extremely complicated matter, in fact, as the saying goes, "Difficult things begin with simplicity, and great things begin with details." Summary template 2 of personal business work content

__ year was my first year in accounting work. Over the past year, with the help and guidance of my leaders and colleagues, through my own efforts, I have transformed from a newcomer with no experience in the accounting industry to an expert in coal sales accounting. , ideological realm, or have been greatly improved in terms of business quality and work ability. I have successfully completed various tasks assigned by the leadership and achieved certain work results. I will now report on my work and study over the past year. As follows:

1. Main work situation

1. Strengthen business learning and improve work ability.

I am an accountant without any experience. I know that sales accounting is a very professional job. As an accountant in such an important position as coal sales, I feel that the burden on my shoulders is It's heavy and the pressure is tremendous. Only when you are under pressure can you be motivated. Whenever I encounter a difficult problem at work, I humbly ask my colleagues around me for advice until I understand it. At the same time, in order to be able to apply the ERP system proficiently, I also used my spare time to self-study books such as "ERP System Operation Guide 1 (Part 2)" and "ERP Finance and Accounting", which improved my business level and enriched my marketing skills. Theoretical knowledge has laid a solid foundation for better coal sales work. In January XX, when I first came into contact with the ERP system, it took more than 2 minutes to handle a business. Now it only takes less than 1 minute to handle a business. Through the improvement of my business level, I have truly brought benefits to my customers. Convenient, it has been well received by leaders and customers. In November XX, the total quality management examination was successfully passed and achieved excellent results.

2. Diligence, dedication and enthusiastic service.

In the sales accounting work, I have always devoted myself to my job with dedication, enthusiasm and patience. Faced with the company's large coal sales volume, many varieties, and complex settlements, we strictly follow the provisions of the "Unified Sales Management Measures for Local Coal Sales" and the "Financial Management Measures for Local Sales Coal of the Coal Quality Transportation and Marketing Department of Yanzhou Coal Mining Co., Ltd." From making original vouchers of sales revenue to reviewing and binding, filling in accounting vouchers, and issuance of value-added tax invoices, etc., we all adhere to the principle of seeking truth from facts. Every work is meticulous, and the accounts are clear, accurate, and consistent. The account book is neat. Comply with the financial confidentiality system and keep undisclosed coal prices and financial data strictly confidential and never leak them. Actively coordinate various work and relationships with the Planning and Finance Department, Banking, Taxation and other departments.

3. Dare to innovate in work and improve work efficiency.

I actively cooperate with the team members and department leaders to explore new ideas and new methods for coal sales. Constantly standardize financial work procedures and simplify various procedures. For example: When issuing value-added tax invoices in the past, as soon as an order was placed, my colleagues and I actively explored new working methods. We combined the invoices by manufacturer and type, and then typed the details and attached them above, which saved the number of invoices to use. , which improves work efficiency and facilitates search.

2. Existing deficiencies

__ was a tense and busy year. In addition to my own hard work, the results I have achieved are more importantly due to the leadership’s guidance and The results are the result of the help of comrades, but these results are still far behind the requirements of superiors, and there are still many shortcomings. First, the depth and breadth of learning still need to be strengthened; second, when encountering difficulties, more objective reasons are emphasized and subjective initiative is not fully utilized. I am determined to seriously correct the above shortcomings in my future work. Summary template 3 of personal business work content

November is a month with relatively large personnel changes. Many students who graduated in the second half of the year are now looking for jobs one after another. How to retain them during this month? More and better human resources are my main work this month.

As a human resources officer in the company, I have always been the close sister in the hearts of my colleagues. They come to me to talk to me about anything, and they come to me to ask for any requests, whether they are happy or unhappy. People will come to me and say that in the busy month of November, indeed, these things have made me extremely busy, but in this busyness, I have also realized the sense of existence and value of being a company personnel. Through chatting with them, I learned about the reasons why the employees who finally chose to leave left our company, and then improved the parts related to our company to meet the employees' long-term and stable expectations of working in our company as much as possible. . Three employees resigned this month, including 1 front-end developer and 2 back-end managers.

At the beginning of this month, I posted the talent requirements required by various departments on the recruitment website. I will update them every day so that students who are looking for jobs every day can be the first to do so. It’s time to see our company’s recruitment information.

I also understand the psychology of current job seekers through frequent chats with colleagues, and promptly change recruitment information so that more job seekers can feel our humanistic care and welfare benefits, so that they can apply for jobs before they even join the company. Have a minimum yearning and expectation for the company. When I submitted my resume to apply for our company, I also selected some excellent job seekers to come to our company for interviews. After interviews with our human resources department and re-examination by department heads, 3 candidates were recruited in *** in November. 2 new employees, including 2 in back-end management and 1 in front-end development, have joined in the middle of this month. I hope they can work in our company for a long time.

This month’s personnel changes are 3 in and 3 out, which still ensures the normal flow of personnel in the company. However, in order to retain more human resources, our personnel department needs to work harder, mainly to let Everyone who comes to work with us can find their own value and gain a seemingly illusory sense of belonging. I think this is the most critical part of human resource management. In view of the phenomenon that young people nowadays tend to change jobs if they don't agree with each other, I have also made some personnel changes and made many improvements in the recruitment process. I hope that these changes will make our work in the next month more reasonable. and improvement, so that young people attracted by our company can also be satisfied with their work in our company after joining, and strive to cultivate a group of old employees who will stay in the company for a long time!

This month’s work is basically The above situation is over, continue to work hard next month and strive for victory at the end of the year. Summary Template 4 of Personal Business Work Content

It has been a full year since I came to the company before I knew it. With the help of my leaders and colleagues around me, I gradually became familiar with the company, gradually entered my own role, and started A new career in the human resources profession that I love. Although I have not made any achievements in many aspects in the short year, I have a deep understanding of my work this year. The following is a summary of my work since I joined the company.

1. Social Security Provident Fund

Since I have not had much contact with the Social Security Provident Fund before, it was indeed a bit difficult to start working on it. From the beginning, I did not understand what provident fund contract withdrawal and ordinary withdrawal are. Now I am not only familiar with it, but also successfully handled the withdrawal of housing provident funds for two employees of the company. During this period, we also summarized what should be paid attention to when withdrawing housing provident funds under different circumstances, how to withdraw provident funds smoothly, etc.

Human resources work is tedious, and the social security provident fund module is even more trivial. It not only requires you to be careful, but also requires you to have a strong sense of responsibility and a strong sense of service, and to regularly pay various insurances for company employees. and provident fund, because these are related to the vital interests of employees. At the same time, we must always pay attention to the national policies in this area and take relevant measures regularly for changes and updates in these policies. For example, the adjustment of the provident fund base, the payment of maternity insurance for external rural labor force, etc. Recently, we have successfully checked the insurance payment status of the company's employees, and plan to pay various insurances in a timely manner for newly-registered employees.

2. Recruitment and selection of new employees

I should be relatively familiar with and good at the human resources recruitment module, and I can get started quickly, because after all, I have done this before. module works. But at the same time, the recruitment work is somewhat different from that in the past. In the past, whether it was recruiting in schools or applicants taking the initiative to apply for jobs, the company had the upper hand and was not afraid of not being able to recruit suitable employees.

The situation is very different now. Today's units are no longer simple production-oriented enterprises, and recruitment is no longer so simple and extensive. Moreover, in __, the recruitment method has changed, and the simple and extensive recruitment has gradually changed from simple to extensive. Replaced by online recruitment, candidates have more opportunities to choose, so the turnover of personnel is also greater. This has to bring huge challenges to recruiters. How to recruit suitable employees for the company with the least cost and the fastest way has become a major human challenge.

3. Future work plan

1. Training

The reason why we put training first is that we found that the company has many areas that need improvement in terms of training. , there is no systematic training system and system construction. Therefore, in the future, I will establish a sound training system and form a system, including onboarding education and training, department-level training, and professional training for new employees; for the training of old employees, there will be irregular sales skills training, career training, etc. At the same time, trainers are selected from within the company and a group of internal outstanding personnel are selected as company lecturers to train company employees. Once these things are established, the company's rules and regulations will be implemented for a long time. Recruiting external lecturers If a company wants to develop, it has to go to the outside world, learn more about the outside world, and let employees enrich their knowledge. Training should be organized once or twice a year, and the human resources department should develop some courseware to provide regular training to employees.

2. In terms of performance appraisal

I know that the company’s sales assistants are divided into five levels and have established a graded salary system, but I feel that this is a bit single and not enough to fully evaluate employees and graded wages. The system does not motivate employees enough. I want to establish another performance appraisal system with the consent of the leader. The supervisor of each department will evaluate his own employees and divide them proportionally according to the number of employees under his command. There are four levels, allowing supervisors to rate employees based on their monthly performance.

By analogy, the corresponding supervisor will be evaluated by the department manager. This motivates employees who perform better, while also motivating those who are less successful at their jobs. The company does not encourage employees to take leave. In order to motivate employees, the company should set up a monthly perfect attendance award to praise those who have not taken leave within a month. At the same time, this should also be used as an important basis for annual evaluation.

Making profits for employees and sharing worries for the company will also be the direction of our human resources work. Balancing the relationship between the company and employees is the biggest challenge for human resources work. The development and growth of the company is due to the continuous progress of the main production and sales department. At the same time, the functional management department should also be valued and improved accordingly, because with production and sales alone without sufficient management capabilities, the company can only stay at a limited level forever. . It is hoped that the personnel department will receive the attention of leaders and vigorously implement various management functions. I will spare no effort to work hard and fight for it.

20__ is the first year since I officially started operation. Over the past year, under the correct leadership and command of the leadership, we have worked hard, overcome difficulties, selfless dedication, and gone all out to complete the task brilliantly. Various tasks assigned to us by superior leaders.

As my work of establishing rules and regulations further deepened, the Humanities and Education Department also improved various rules and regulations accordingly. Under the care of Taiwan leaders and the guidance of the Central Humanities and Education Office, the Humanities and Education Section has successfully completed the personnel system reform, professional title evaluation, secretarial work, etc. The arrangement of infrastructure files is nearing completion and is awaiting acceptance. The work of the past year is now reported as follows:

1. Personnel system reform work

The personnel system reform is a major initiative of the Monitoring Center in the first half of this year. According to the deployment of the center, I have In January 20__, we began to prepare for the reform of the personnel system. The Personnel Education Section is responsible for undertaking the specific work of personnel system reform.

In order to successfully complete this personnel system reform, in mid-January, under the leadership of , we began to draft the assessment system for each department, job descriptions, qualifications for each position, organization staffing plan, and bonuses Allocation plan, etc., and some of the original rules and regulations were modified.

In terms of the procedural operation of the personnel system reform, we followed the requirements of the center and referred to the brother's reform plan to formulate a practical reform plan. In order to enable cadres and employees to correctly understand the necessity and importance of the personnel system reform, the Human Resources and Education Department organized a study of relevant documents on the personnel system reform, and conducted a detailed review of the monitoring center and my various rules and regulations, bonus distribution methods, and hundred-point assessment methods. explain. Eliminating the resistance of cadres to reform and accepting reform ideologically.

In order to achieve the purpose of the reform and fully mobilize everyone's enthusiasm for work and study, we grasped the two keys to the reform: one is to implement an all-employment system, and the other is to introduce an incentive mechanism and formulate a reasonable internal allocation plan.

The reform of the personnel system mainly focuses on the selection and appointment of middle-level cadres, and the implementation of competitive recruitment methods. The Human Resources and Education Department strictly follows the competitive recruitment procedures to promote competitive recruitment. In order to fully reflect democracy, we issue a "Personnel Status Survey Form" and "Personal Application Intention Form" before the competition, and strictly review each applicant against the application conditions. At the competition speech meeting, a "Democracy Evaluation Form for the Competition Speech for Middle-Level Cadres" was issued to each employee. Everyone scored points for each candidate and cast their sacred vote, so that all employees could participate in the selection of middle-level cadres. Come.

At the signing meeting held on April 18, each of my employees signed a two-year employment contract. After a series of reform preparations, our personnel system reform work was successfully completed on April 20, and our station implemented a full-employment system.

2. Improve the system

3. Improve the management

In accordance with the work plan formulated at the beginning of the year, continue to improve various rules and regulations, job responsibilities, and improve various assessments system and strengthen enforcement.

In 20__, most of my employees have become regular employees, which has brought some new problems. In order to coordinate with the actual situation here, we refer to the central, brotherly and local policies and regulations to promptly formulate regulations and systems that suit the actual situation in our Taiwan. Focusing on the reform of the personnel system, we have formulated and improved a series of 40 job responsibilities, 15 job responsibilities, 13 management systems, regulations, assessment systems, 11 reward and punishment systems, as well as the "Relevant Regulations on Employees' Requests for Leave and Holiday Benefits", "Attendance Methods" etc.

4. Organize infrastructure files

5. Welcome the General Administration's acceptance

In order to ensure the smooth completion of the acceptance of our station project, with the support of relevant personnel in the computer room , with reference to the Urban Construction Archives Management Methods, Construction Project Document Archiving Standards and Interim Provisions on Project Construction Archives Management, the project-related materials were classified, archived and catalogued. All documents and materials were divided into two parts: engineering materials and technical materials,* **Nineteen volumes, 107 volumes, 1007 copies. Among them: 18 volumes, 71 volumes, and 776 copies of engineering data.

Including letters, requests for instructions, approvals, feasibility studies, land acquisition procedures, project construction approval procedures, relevant certificates, survey and design documents, reports; civil engineering bidding, decoration and road bidding invitation information; project budget estimates, audit reports, and financial final accounts reports ; Supervision documents; construction documents; boiler room, fire protection, air conditioning, well drilling and other engineering technical documents; power engineering documents; project completion documents; project reports, etc. Technical information totals 3 volumes, 36 volumes, and 231 copies. Including antenna and feeder engineering technical data; monitoring network technical data; electrical equipment data, etc.

6. Summary of basic work

The Human Resources and Education Section has completed the normal promotion and adjustment of salary standards for employees. In 20__, 6 new employees were recruited and transferred, and the Human Resources and Education Section handled it for them. Completed the recruitment and transfer procedures, graded their salaries, and reported them to the center for approval. Handle the formalities for regularization and grading and the assessment of professional titles for single technical secondary school graduates who have expired their internship period this year.

Through the training class for central personnel cadres in July this year and the training class for central secretarial cadres in August this year, I have a deep understanding of some specific issues in personnel work and secretarial work, and have a deep understanding of improving work efficiency and work efficiency. Quality plays a big role.

After the study class, the Human Resources and Education Department organized the personal files of our employees in accordance with the new national personnel file management regulations. More reasonable adjustments have also been made to some registration systems in secretarial work.

This year’s work was successfully completed. We received the care of the leaders and the understanding and support of all cadres and workers. The work of the Humanities and Education Section is related to the vital interests of every employee, which requires us not to be careless in our work. In order to successfully complete the work tasks, the Humanities and Education Section will work hard to improve its professional level and political accomplishment on the basis of the existing work. Satisfy every employee. Summary Template 5 of Personal Business Work Content

The busy 20__ year is about to pass. Looking back on the work over the past year, I feel deeply. Over the past year, with the care and support of leaders at all levels of the company and the active efforts and cooperation of all staff in the service center, I have gradually matured in discovery, solution, and summary, and have achieved certain results.

1. Improve service quality and standardize housekeeping services.

Since the launch of the "one-to-one butler service" in 20__, no matter what problems are encountered in daily work, we can do all the work without shirk and take responsibility to the end. Regardless of whether matters belong to this position, we must track and implement them to ensure the continuity of all the company's work, so that the work can be carried out in a healthy state, which greatly improves our work efficiency and service quality. According to record statistics, while implementing "one-to-one butler service", they also participated in various trainings organized by the company. The training mainly focuses on the "Service Standards for Customer Ambassadors", "Service Standards for Handover Reception Personnel", "Deportment and Etiquette", "Conversation Etiquette", "Guest Sending Etiquette", "Answering Etiquette", "Behavior", etc. After the training, on-site simulations and daily inspections were conducted for assessment, such as "smile, greeting, standardization", etc. We rewarded and punished me based on my usual performance until the end of the month, which greatly improved my service level and was recognized by the owners.

2. Standardize service processes and move toward professionalization of property management.

With the promulgation and implementation of the new "Property Management Regulations" and the increasing improvement of other relevant laws and regulations, people have higher and higher requirements for property management companies. Property management is no longer satisfied with the status quo of walking on the edge, but is moving in the direction of professionalization, programming and standardization. In the daily management of the community, we strictly control and strengthen inspections. If we find illegal operations and decorations in the community, we will persuade them in good faith from the perspective of management services, stop them in a timely manner, give reasonable suggestions, and communicate with the relevant departments of the company. , and formulated corresponding rectification measures, such as building Buddhist temples privately and building sunrooms on terraces, etc. Once discovered, we immediately issued a rectification notice and ordered them to rectify immediately.

3. Strengthen training and improve business level

Professional knowledge is very important for property managers. Lack of experience in practice. The market environment is gradually taking shape, and it will take a long time to get on the right track. These objective conditions determine that we practitioners need to continue to learn. Learning the laws, regulations and trends of the industry is very beneficial to doing our work well.

Customer service is the department that has the most direct and frequent dealings with owners. The quality of employees represents the image of the company. Therefore, the company has been continuously improving employee training and improving our overall service level. The main purpose of our training is The contents include:

(1) Carry out etiquette training and standardize appearance

A good image gives people a pleasing feeling. Property management is first and foremost a service industry, reception When the owners come to visit, we will be warm and considerate, serve with a smile, and have a kind attitude. In this way, even if the owners come with emotions, our thoughtful service will alleviate them so that we can help the owners solve this problem. The front desk service staff must stand and serve. Whether they are company leaders or owners, they must say "hello" when they meet. This not only enhances the image of customer service, but also enhances the image of the entire property company to a certain extent, and highlights the role of the property company. Nature of service.

(2) Provide professional knowledge training and improve professional skills

In addition to etiquette training, professional knowledge training is important. The company also provides regular training to employees in this area. It mainly combines the "__ City Residential Area Property Management Regulations", "__ Industrial Park Residential Property Management Measures", "Residential Interior Decoration Management Measures" and other laws and regulations, and learns relevant legal knowledge to legally solve practical problems. Regarding the problems, we clearly understand that property management is not guaranteed forever, nor is the property management company responsible for everything after paying the property management fee. The company also uses some classic cases for everyone to discuss, analyze, and learn together. If there is a dispute, the property management company How much responsibility should you bear? They all require us to continue learning and accumulating experience at work.

20__ will be a brand new year. As our service quality continues to improve and the number of owners staying in the community increases, the property will move towards higher and stronger goals, and all customer service staff will also We will maintain a high enthusiasm for work as always, welcome the new year with a fuller spirit, and work together to write a new and glorious page for our Yiting Service Center of Vanke Property Company!

Four . Our work plan for 20__ is:

1. Follow up on the situation reported by the owners in the 20__ satisfaction survey in order to increase the occupancy rate in 20__.

2. Continue to standardize various work processes and conscientiously implement the job responsibilities of each position.