1. After negotiation, both parties take the accident handling certificate to the vehicle management office to pick up the vehicle;
2. If negotiation fails, it shall be settled through legal channels, and the vehicle shall be retrieved after the compensation is processed;
3. Immediately report the accident protection site and call the police when necessary;
4. The loss-fixing personnel of the insurance company go to the site to determine the loss, and the owner provides the accident course and relevant certificates;
5. According to the loss situation, it may be necessary to check the price in the loss center;
6. Within 10 days after the traffic control department closes the case, the owner shall submit the accident-related documents to the insurance company.
Procedures for handling accident vehicles by traffic police:
1. Accident scene investigation: After the traffic police arrive at the scene, they should first investigate the accident scene, record the accident situation and take photos for the certificate;
2. Identification of accident responsibility: According to the results of on-site investigation and the statements of the parties, the traffic police will issue a certificate of accident responsibility to clarify the responsibilities of all parties;
3. Traffic violations: If the accident involves traffic violations, the traffic police will deal with the relevant parties in violation of traffic laws;
4. Vehicle towing: in order to ensure smooth traffic, the accident vehicle is towed to the designated place;
5. Vehicle collection: Before collecting the towed vehicle, the parties concerned shall go through the corresponding procedures according to the requirements of the traffic police department. It usually includes paying fines, towing fees and providing necessary supporting documents.
To sum up, when the vehicle is towed away by the traffic police due to an accident, the owner should first try to solve the compensation problem through negotiation or legal channels, at the same time report the case and protect the scene, cooperate with the insurance company to determine the damage, and submit the relevant documents to the insurance company within 10 days after the traffic control department closes the case, so as to get the car in time according to the procedures.
Legal basis:
Road Traffic Safety Law of the People's Republic of China
Article 72
After receiving the traffic accident alarm, the traffic management department of the public security organ shall immediately send traffic police to the scene, first organize the rescue of the injured and take measures to restore traffic as soon as possible. The traffic police shall conduct an inquest and inspection on the scene of the traffic accident and collect evidence; Due to the need of collecting evidence, the accident vehicle may be detained, but it shall be properly kept for verification. The traffic administrative department of the public security organ shall entrust a specialized agency to conduct a professional inspection of the physical and mental condition of the parties. The appraisal conclusion shall be signed by the appraiser.