1. You can go to the central hall to apply. Address: First Floor, Building L, Civic Center, No. 311 Xinye Road, Hangzhou. Service hours: 9:00 - 16:45 (service as usual on weekends)

Main services provided by the service hall:

Consultation, inquiry, complaint acceptance, card application, photography, card processing Loss report, card cancellation, card replacement, card replacement, card issuance, password modification, password reset, medical insurance card writing, business alliance signing, citizen card account, citizen card (City Pass) wallet opening and recharge, citizen card library borrowing Function activation, Hangzhou Tong Card sales, recharge, subway function activation and other convenient services.

Other service points;

2. Application time

The citizen card production cycle is about one and a half months (if you apply online, it will take about one month). After the citizen card is produced, the Citizen Card Service Center will notify the citizen to collect the card through SMS and other methods.

3. Application method

In-service employees participating in corporate insurance: In the scale application stage, the citizen card is mainly applied for through the collective process of the unit. The unit sends a dedicated person to the Citizen Card Service Hall to handle the application with the original and copy of the unit's organization code certificate and his or her ID card. After the scale application stage is over, individuals can apply voluntarily at the lobby of the Citizen Card Service Center or community service outlets with their ID cards (household registration book or household registration certificate).

Persons holding Xihu Medical Insurance Cards: Those registered in Hangzhou should bring their ID cards (household registration book or household registration certificate) and Xihu Medical Insurance Cards to the Citizen Card Service Hall or service outlets to apply for the Citizen Card voluntarily.

Other citizens who meet the requirements for applying for a citizen card: They can apply voluntarily through the service center with their ID card (household registration book or household registration certificate), or they can apply for the second-generation card at the police station at the same time. Citizen card. Extended information

1. Functions of citizen cards

Citizen cards have basic functions such as information storage, information query, and transaction payment. Citizen card account is a stored-value consumption account with citizen card (or social security card) as the main carrier. It is suitable for the issuance and management of special welfare and subsidy funds for specific groups; at the same time, it is also suitable for designated commercial consumption areas. You can set a personal password, record your name, and report loss, but you cannot withdraw cash.

2. Medical insurance application

Go to designated medical institutions for registration, treatment, admission and discharge and other procedures in accordance with relevant regulations. You can also purchase medicines at designated pharmacies in accordance with relevant regulations; go to the municipal medical insurance The handling agency handles various registration, sporadic reimbursement and other procedures; go to the municipal medical insurance handling agency to inquire about the balance of personal medical insurance accounts and other information;

With the advancement of the application of citizen cards in designated medical institutions, citizen cards will be gradually opened The medical card function of (social security card);

The future development trend of population and family planning information will be to count population information in the form of citizen IC cards, gradually moving away from the era of paper statistics;

Depending on its There are also differences in the undertaking banks in different administrative regions;

3. Public utilities

For example, the Wujiang Citizen Card integrates the "Suzhou Tong" e-wallet function to achieve seamless cross-regional use. . Its quick settlement function in small consumption places can be directly used in many areas such as public transportation, rentals, libraries, supermarkets, convenience stores, gardens, contracted merchants, etc. It can conveniently pay daily bills such as water, electricity, coal, and telephone bills. .

4. Financial payment

The citizen card will be co-branded with various bank cards of commercial banks, and directly have the functions of ordinary bank cards, and can complete deposits, withdrawals, consumption, and transfers Waiting for UnionPay card service. At the same time, through the bank account bundled with the citizen card, the issuance of multiple public funds and payment of public utilities can be realized, making it convenient for residents to use.

5. Other functions

The Suzhou Citizen Card comes with a public bicycle and garden annual card; the Hangzhou Citizen Card comes with an annual tourist card

Baidu Encyclopedia -Hangzhou Citizen Card

Baidu Encyclopedia-Citizen Card