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product warranty
In life, the use of letter of guarantee is becoming more and more important, so we should pay attention to the certain format of letter of guarantee when writing. I believe many friends are very upset about writing letters of guarantee. The following is my carefully organized product quality guarantee. Welcome to learn from it, I hope it will help you.

Product quality assurance1all customers of xx company.

In order to ensure that all customers who use xx products can feel at ease and satisfied, and get good service, our company gives the following services and quality assurance and commitment:

1. All products produced by our company meet the national or industrial standards. Its service life should be implemented according to the requirements of the above standards.

2. Before the product is sold, in order to ensure that the equipment purchased by customers meets their production needs and the equipment is reasonable and economical, the company is equipped with a number of professional technical consulting engineers to design a reasonable configuration scheme for customers with professional service spirit, so as to ensure that customers can obtain the best design scheme.

3. After the customer determines the matching scheme, the company will design and manufacture the equipment in real time and provide reasonable installation guidance for the equipment. When necessary, it can personally send technical engineers to the factory site to guide the installation.

4. In the process of installation, production and use, if there is any product quality problem, our company promises to give a reply within 24 hours after receiving the complaint letter and provide a solution within 48 hours; If you need to go to the scene to solve the problem, our staff will arrive at the scene in the fastest way.

Five, xx company's products adopt lifelong service system to ensure that customers can always get xx company's technical services and product maintenance services.

The warranty period of our products is one year. During this period, if the product has quality problems caused by manufacturing defects, the company will guarantee it until it can produce qualified products. If it is damaged beyond the warranty period or for other reasons, the company will charge a reasonable product fee and replace it with new accessories.

7. If customers have any questions in the process of using our products, our company will reply at any time and provide services for them.

Welcome customers to give supervision and guidance at any time, and constantly improve our service level.

Guarantor:

Date:

Product quality assurance: All customers of 2 XXX Company:

1. Our company guarantees that the goods provided are brand-new and unused, and meet the quality, specifications and performance requirements stipulated in the contract in all aspects. At the time of delivery, provide quality certificate, chemical composition analysis of main parts and products ex-factory inspection report.

2. During the installation and debugging of our products before use, our company will assign special personnel to assist and guide relevant personnel on the spot, and provide relevant training for users' designated personnel free of charge.

3. Our company guarantees that the goods provided meet the quality, specifications and performance stipulated in the contract, and the owner shall operate the products in accordance with the methods specified in the operating procedures and installation instructions during operation and use.

4. The product quality guarantee period is 12 months after the initial acceptance of the contract equipment.

In the process of starting to use our products, the company promised to guarantee the warranty because the quality of the products could not meet the requirements.

6. During the warranty period, our company will reply to the fault warranty within 3 hours after receiving the user's notice, and the technical service personnel will arrive at the scene within 50 hours.

7. Product sales service: According to the layout of the company's subsidiaries and offices, the company will designate the subsidiaries or offices to provide services nearby, and fill in the service feedback form and report it to the company for filing.

8. If the valve quality and delivery date of our company violate the contract and cause losses, we will bear corresponding economic responsibilities according to the terms of the contract and relevant laws.

Commitment party: XXX

Signature of legal representative or authorized agent: XXX

20xx year x month x day

Product Quality Assurance 3 Welcome to Xiong Feng's products. Our company not only meets your needs with exquisite first-class products, but also has a special and perfect after-sales service system to ensure your use and relieve worries. Our company has passed the ISO900 1 quality system certification to ensure that all indicators meet the standards. .

I. Quality assurance

Ensure that the goods provided are brand-new and unused, and the materials used to manufacture the products meet the requirements of national or industrial standards. The products delivered by our company meet the national (industry) standards. If you have a special agreement, the products delivered by our company are manufactured according to your requirements.

Second, the installation and debugging

We can send experienced engineers and technicians and high-quality installation and debugging personnel to assist users in installation and debugging to ensure the normal operation of products.

Third, maintenance and training.

We can be responsible for training in the use of equipment. During the warranty period, maintenance and repair can be provided free of charge. If something goes wrong during the operation, we will rush to the site for maintenance as soon as possible after receiving the notice. The fault has not been eliminated, and the maintenance personnel will not leave the site without the user's consent.

Four. Duration and terms of warranty

Product "Three Guarantees" 12 months, permanent maintenance. "Three Guarantees" are stipulated as follows:

A) Within two years of normal use according to the operating procedures, if there is any quality problem, our company will repair or replace it free of charge in time. If the damage is caused by abnormal use or irresistible natural factors, the company will assist in maintenance and only charge for materials;

B) If there is a problem for more than two years, our company really needs to charge a reasonable component maintenance fee.

Verb (abbreviation for verb) contact information

Maintenance hotline:

Product quality assurance 4 Shanghai Weizhan Electronic Development Co., Ltd. 84 anti-virus instrument series products: our company produces in strict accordance with ISO9000 certification system, and now we provide quality assurance for our 84 A004 fruit and vegetable anti-virus instrument in line with national electronic products laws and regulations:

1. provides two-year warranty service, and the product quality warranty period is one year. During the quality guarantee period, the 84 brand division of Shanghai Weizhan Electronic Development Co., Ltd. will provide free replacement service for equipment failures caused by product quality problems (except equipment failures caused by improper operation).

2. During the normal maintenance period, Shanghai Weizhan Electronic Development Co., Ltd. will not bear the transportation expenses for sending products. In case of product maintenance due to improper operation or unforeseen events, Shanghai Weizhan Electronic Development Co., Ltd. shall bear the maintenance and debugging expenses incurred in the product maintenance process, and the user shall bear the material expenses and product transportation expenses incurred in the product maintenance process.

3. The technicians of Shanghai Weizhan Electronic Development Co., Ltd. will answer any technical questions of the 84 active oxygen fruit and vegetable detoxification instrument within 24 hours, which belongs to the product quality problem.

4. The letter of commitment is only for the 84A004 active oxygen fruit and vegetable detoxifier sold by Weizhan Electric Appliance franchise store under the 84th Division on August 1 day of 20xx, and enjoys the highest level of after-sales service.

Thank you for your support of 84 antivirus products. Wish you a happy life!

After-sales service seal Shanghai Weizhan Electronic Development Co., Ltd.

Weizhan electrics specialty store

20xx August 1

Product quality assurance 5 Dear customers:

First of all, thank you for choosing our products!

Since its production, XXXXXX Electronics Co., Ltd. has always positioned product quality as the core of the company's participation in market competition. It is this successful positioning and the strong product quality awareness of all employees of the company that makes our company have a certain influence in the lightning protection industry.

According to the product quality requirements, the company has established a strict quality inspection system. The company strictly controls and manages all links related to product quality, establishes scientific inspection procedures, quantifies inspection indicators, and puts the responsibility on people to ensure the company to produce qualified products continuously and stably. The company strictly controls raw materials, puts an end to "three no products", selects well-known brand products at home and abroad, establishes strict product process indicators, and establishes a good supply-demand relationship with suppliers.

XXXXXX Company has established a regular employee quality training system to learn new knowledge and information of quality management, establish the quality consciousness of every employee, standardize their own behavior, and be meticulous and strive for perfection from a solder joint and a line to the whole machine. The quality inspection department has established a standardized inspection procedure, equipped with advanced and perfect inspection equipment and means, and carried out inspection in strict accordance with the procedures, so as to do every link of product quality inspection well and prevent an unqualified product from leaving the factory.

On this basis, we also make the following promise to you: All customers who purchase our XXXXXX series surge protectors will provide relevant technical support free of charge for life to help them install and solve problems in the application process.

If all the products we provide have quality problems (according to the purchase contract), they can be returned within one month. If there is no man-made damage within two years, we will unconditionally replace the same new products (according to the purchase contract).

I am here to convey

Salute!

Guarantor:

Xx year x month x day

Product Quality Assurance 6 Dear customers,

First of all, thank you for choosing our products!

Since its establishment, Huawei Technologies Co., Ltd. has always regarded product quality as the core of the company's participation in market competition. It is this successful positioning and the strong product quality awareness of all Huawei employees that makes Huawei a leading provider of information and communication solutions in the world.

According to the product quality requirements, the company has established a strict quality inspection system. The company strictly controls and manages all aspects related to product quality, establishes scientific inspection standards and quantifies inspection indicators, and the responsibility lies with people to ensure the company's continuous and stable production of qualified products.

The company strictly controls raw materials, all materials must meet the rohs standards of the European Union, select the most influential suppliers at home and abroad, establish strict product process indicators, and establish a good supply-demand relationship with material suppliers.

Huawei has established a regular employee quality training system to explain the new knowledge and information of quality management, establish the quality awareness of each employee, and standardize their own behavior, from a resistor and a capacitor to the whole machine, and strive for perfection. The quality inspection department has established a standardized inspection procedure, equipped with advanced and perfect inspection equipment and means, and carried out inspection in strict accordance with the procedure, realizing the 72-hour aging test of products and putting an end to an unqualified product leaving the factory.

Huawei's quality policy:

Actively listen to customer needs;

Carefully construct product quality;

Sincerely provide satisfactory service;

Always remember that serving customers is the only reason for our existence.

We constantly innovate around customer needs, open cooperation with partners, and build end-to-end solution advantages in telecommunications networks, terminals, cloud computing and other fields. We are committed to providing competitive comprehensive solutions and services for telecom operators, enterprises and consumers, constantly improving customer experience and creating maximum value for customers. At present, Huawei's products and solutions have been applied in more than 140 countries, serving the global population of13.

_ _ _ _ _ _ _ _ _ _ Company

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Product quality assurance 7 Shandong Xiangzi Chemical Sales Co., Ltd. adheres to the principle of development by quality, and makes the following commitments to the brands it represents in order to completely eliminate the worries of dealers, engineers and consumers:

1. The "Dongyue" brand refrigerants distributed by our company are officially authorized by the manufacturer, and the products meet the national quality standard system.

2. The "Dongyue" brand refrigerants sold by our company are all original and authentic. Where the refrigerants sold by our company affect the mechanical equipment and the progress of the project and cause economic losses, the customers have the right to return them and pursue compensation if they are identified as product quality problems by the authoritative testing institutions of the third party.

Our sales staff will explain the details to customers, and the final interpretation right belongs to Shandong Xiangzi Chemical Sales Co., Ltd. ..

Hereby promise!

Shandong Xiangzi chemical industry sales co., ltd

Product Quality Assurance 8 Dear users:

Thank you for purchasing the printing consumables produced by our factory. Your little cooperation means that we have taken another step towards a cleaner and better environment. Here, xxx office supplies factory promises you the following guarantees.

1, xx Office Supplies Factory guarantees that all the environmentally-friendly toner cartridge printing supplies sold are in good quality, and the number of printed sheets and the printing quality can reach the original toner cartridge effect, and there will be no unclear printing, uneven graphics, powder leakage, bottom ash and other phenomena;

2. The service life of the fully regenerated toner cartridge in the environmental protection toner cartridge is equivalent to that of the original toner cartridge;

3. As a developing device, the transmission of the toner cartridge is only in contact with the printing medium, and has no direct relationship with other structures in the printer. In other words, the toner cartridge cannot damage the printer. Therefore, the use of environmentally friendly toner cartridges has no impact on the printer, just like the original ones, so there is no damage to the printer. If the printer is damaged due to the use of our environmental protection selenium drum, our factory will compensate according to the price;

4. As long as your printer uses our products, you can get regular on-site maintenance from our professional technicians, which can slow down the aging of wearing parts in the printer and prolong the service life of the printer; (This clause only applies to the central area of XX District. If the quantity is large, we can consider meeting the customer's needs. )

5. The warranty period will automatically expire until the toner runs out. After the toner is used up or improperly used by the user (improper storage is damp, the photosensitive drum is exposed, the photosensitive drum is scratched by external force, or unqualified printing media is used, etc.). ), and after confirmation by the factory, the maintenance fee will be charged according to the specific situation;

6. Our factory promises that every environmentally-friendly toner cartridge will be guaranteed for life in the normal use cycle. If there are any quality problems, customers can ask our sales department to repair, replace or return them for free.

The product quality guarantee letter 9 conforms to the provisions and requirements of the Regulations on Cosmetic Hygiene Supervision and other relevant laws and regulations. In order to ensure the quality and safety of cosmetics handled by our unit, we hereby make the following commitments:

First, strictly implement the "Regulations on Cosmetic Hygiene Supervision" and other relevant laws and regulations, conscientiously implement the incoming inspection system, the system of claiming certificates and tickets, and establish accounting.

Two, to ensure the sanitary environment of the business premises and storage places; Business premises and warehouses (storage areas) should be kept clean inside and outside; With ventilation, dust-proof, moisture-proof, insect-proof, rat-proof and other facilities; Both bulk cosmetics and cosmetics for customers to try out have anti-pollution facilities.

Three, the operation of cosmetics purchased from legal channels, in line with the requirements of the "Regulations" of cosmetics hygiene supervision, and qualified labels.

Four, to ensure the integrity of the business, not to do false and exaggerated publicity on cosmetics, not to sell expired and homemade cosmetics.

Five, consciously regulate business behavior, know how to supervise the administrative organs according to law; Consciously understand social supervision, safeguard and protect consumers' health and other legitimate rights and interests.

Six, if there is a violation of the above commitments, voluntary understanding, food and drug supervision and management departments will be given corresponding administrative penalties in accordance with the provisions of laws and regulations.

Commitment unit (seal): XXX

Organizer (signature): XXX

Commitment date: XX year, XX month, XX day

Product quality guarantee 10 xx (unit or company):

As a supplier of your xx goods, we make the following guarantees to your company:

First, about our business qualification guarantee

We guarantee that the business license and production license provided to your company are true and effective.

Second, ensure our supply.

1. All suppliers have qualified quality inspection reports and relevant product certificates, which are in line with relevant national regulations.

2. After your company confirms the supply brand in writing, the supplied goods will not be replaced at will.

3. The shelf life of the supplied goods shall not be less than xx days from the date of acceptance and warehousing by your company.

We recognize your goods acceptance system, and strictly abide by your goods acceptance system when accepting supplies.

5. For the unqualified goods, guarantee to make up the qualified goods within the time specified by your company.

6. For the goods that have passed the acceptance, if there are incomplete licenses, inconsistent brands and quality problems before your company puts them into use, guarantee unconditional return and make up the qualified goods within the time specified by your company.

7. If your company is adversely affected by the quality of the goods we supply, we are willing to pay a fine of 1- 10 times the price of the goods, and bear the economic losses and legal responsibilities caused by it.

8. We are willing to take 30% of the payment for the goods supplied as the rolling warranty deposit for monthly settlement, and settle it at the next settlement.

Supplier: xx Company

Xx year xx month xx day

Product quality assurance 1 1 provide users with equipment that meets the design standards and is qualified in quality in strict accordance with the contract requirements, and provide users with satisfactory pre-sale, in-sale and after-sale services.

First, use a complete and comprehensive quality assurance system to ensure product quality.

Our products have passed the national 3c compulsory product certification and iso900 1 quality system certification. Since the signing of the contract, our company has provided after-sales service from design and production (including self-made parts, purchased parts and purchased parts) to final assembly, comprehensive factory testing, packaging and transportation, and on-site installation and debugging. Every link has perfect quality assurance measures to ensure product quality.

Second, the site installation

For site installation, our company will provide technical guidance, formulate a reasonable installation plan, strengthen site management, achieve safe, rapid and correct site installation, do a good job in site testing, and ensure that the products are put into production on schedule.

Third, quality supervision.

The quality inspection department of the company holds a weekly quality self-inspection meeting for key projects, tracks the manufacturing process, exercises quality veto power, focuses on monitoring special processes and key processes, supervises and guides the inspection department to re-examine purchased parts, imported parts and supporting parts, and checks the implementation of rectification opinions put forward by the user's manufacturing supervision engineer.

Guarantor: xx

Product Quality Assurance12 "xx" series coating is a new type of water-based environmental protection functional coating produced by XX Co., Ltd., and its quality has been guaranteed by China People's Insurance Company. In order to make users feel at ease in consumption, the company makes the following quality assurance:

1. The technical indicators of the thermal insulation and anti-seepage coatings for roofs and external walls produced by our company are guaranteed to meet the q/mrh0 1-xx standard; The technical index of elastic napping paint for wall surface should meet gb/t9755- 1997 standard; The technical index and environmental protection index of nano super-elastic waterproof coating are guaranteed to meet the q/mrht2-xx standard and gb/ 18582-xx standard; The technical indicators and environmental protection indicators of ultra-environmental protection powder coatings for interior and exterior walls are guaranteed to meet the standards of q/mrht3-xx and gb/ 18582-xx. If the user confirms that the quality of the used "wool daily chemical" products does not meet the above standards, the company will compensate for the losses caused thereby.

2. The user must carry out the construction according to the company's construction regulations, and make complete, complete and effective construction records (including: construction time, place, area, construction environment temperature, humidity, construction personnel, construction process, etc.). ), otherwise the company will not be responsible for the quality problems.

3. If the coating is damaged due to cracks in the construction due to unqualified building materials, or the coating is damaged due to improper construction by users, our company will not bear this responsibility, but we can provide fast and effective technical services according to users' needs.

Xx coating co., ltd

Product Quality Assurance 13 Product Quality Assurance Sincerely thank you for purchasing mechanical equipment and engineering products produced by xxx Machinery Manufacturing Co., Ltd., which guarantees the quality and confidence of all products sold by our company; If there is any abnormality in the products you buy from our company, our company will take necessary rescue measures based on the protection of customers' rights and interests, and strive to make your production work handy and extend the construction period exponentially.

Xxx Machinery Manufacturing Co., Ltd. pays more attention to the protection of the rights and interests of buyers and sellers while pursuing efficient and high-quality services. When you buy our products, you can enjoy one-year free maintenance and lifelong after-sales service, and at the same time clarify the responsibilities of both parties. View the following details:

▲ This guarantee service is only applicable to the original purchaser. Based on the effective implementation of maintenance contract and quality assurance, our company adheres to the commitment of efficient and high-quality service and provides timely and professional services.

▲ During the warranty period, if it is damaged due to quality problems, our company will be responsible for free maintenance and bear the resulting transportation, installation, travel and other expenses; The damaged part of the product and its accessories shall be kept by the customer for self-maintenance.

▲ Damage caused by wearing parts, consumables, improper use, man-made damage (collision, loss of accessories), natural disasters and force majeure (such as typhoon, flood, earthquake, war, etc.). ) should be charged as appropriate, and provide paid services.

Xxx machinofacture co., ltd

(responsibility)

Product Quality Guarantee 14 Bidder: China Design and Research Institute Co., Ltd.

Bidder's Representative:

Date:

Letter of Commitment for Bidding (Name of Bidder):

1. According to the bidding documents received from you, in accordance with the relevant policies and regulations of the state, after inspecting the site and studying the above bidding documents and other relevant materials, we are willing to participate in the bidding under the conditions required by the bidding documents, and our conditions are subject to the contents shown in the tender.

2. We have carefully reviewed all the bidding documents, including the revised documents (if any) and relevant annexes, and we agree to waive the right to raise ambiguities or misunderstandings.

3. We acknowledge that the tender appendix is an integral part of our tender letter.

We agree that the bidding documents submitted are valid during the bidding period, during which we may win the bid, and we will be bound by this.

We agree that you are not bound by any bidding documents you receive.

6. We accept all the contents of your tender documents.

7. We believe that your bidding result is fair and legal, and we will accept this result without any objection whether we win the bid or not.

8. Once we win the bid, we will accept the commitment agreement granted by you without objection, and confirm the commitment agreement with you in strict accordance with the relevant provisions in your tender announcement and tender documents.

9. We guarantee that the contents reflected in the submitted bidding documents are true and reliable, otherwise we will bear all consequences and corresponding legal responsibilities.

Bidder: (Seal) Company Address:

Legal representative or entrusted agent: (signature or seal)

Postal code: Tel: Fax:

Date: Year Month Day

Product Quality Assurance 15 Dear residents,

Thank you for purchasing our newly-built commercial house.

1. Room XXXXXXXXX, Floor XXXXXXXXX, Unit XXXXXXXXX, Building XXXXXXXXX, which you purchased. By XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX xxxx xxxx xxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Second, our company solemnly promises:

1. The foundation and main structure shall be guaranteed within a reasonable service life;

2. Under normal use, it is guaranteed for life within the service life according to national regulations. The main structure system is guaranteed for life. Decoration for 2 years, roofing for 5 years and installation for 2 years.

3, the state has other provisions on the quality warranty period of residential projects, in accordance with state regulations.

4. The residential warranty period is calculated from the date when the development enterprise allocates the completed and accepted residence.

5. During the warranty period, our company will not undertake the warranty responsibility for the losses caused by force majeure or other reasons other than the development company. But it can assist in maintenance, and the expenses shall be borne by the buyer. After the warranty period expires, the property management company will provide paid services.

Three, residential area by XXXXXXXX Co., Ltd. (property branch) engaged in property management.

4. Please call 8 1556 or 267 123 to implement the response service. General faults should be solved within 24 hours.

5. If residents have disputes about the reply or handling of the company's service and quality, they can apply to the market supervision station for coordination. If there are still differences on the coordination opinions, they may apply to the Shanxi Provincial Construction Engineering Quality Supervision Station for adjudication; You can also bring a lawsuit directly to the people's court.

Guarantor: XXXXXXXXXXXX Buyer: XXXXXXXXXXXX

Legal representative: XXXXXXXXX

Xxxxxx year xxxxxxxx month xxxx day