A note to friends who often shop online, please pay attention to the experience posted by a courier company I just saw.
Inspection and signature: When the courier company sends the package to your address and receives the goods, please inspect the goods first and then sign for them. If the goods are damaged, please reject them! Return it to the courier in person! When inspecting the goods, please be sure to open the package in person and check whether the goods are correct and the quantity is correct. If there is any discrepancy, please contact us in front of the courier. Inspection is essential. If there are any problems, you can reject it (very important). Please be sure to read the following process:
Method/steps
1. After getting the goods, you can first It is required to inspect the goods before signing for them. , unless the seller or sender writes on the express delivery note that the goods cannot be unpacked for inspection (generally, the express delivery note prints: cannot be opened for inspection, can be inspected, but the inner packaging cannot be removed, the inner packaging can be removed, cannot be used for trial, can Unpacking, inspection and trial) Many people don’t know this, so most couriers will not agree because they are afraid that your inspection will delay their delivery of other goods (it should be that couriers mainly rely on the number of tickets for delivery and wages for collecting couriers. ! )
2. If the above is not possible, you can sign for the goods normally, hold the order in your hand after signing (very important), and then ask him to inspect the goods for you. At this time, since you have signed for the goods, the courier has no reason not to let you inspect the goods.
3. If there is no problem after inspection, you can hand the order to the courier and the transaction will be successful! 4. If you find any problem after inspection, please cross out your signature with a pen and call us to tell us. Then seal the product and hand it over to the courier. 5. If the courier asks you to prove that the goods were not unpacked by him, please help the courier. After all, he is only responsible for delivering the goods. If there are problems during the transportation of the goods, do not embarrass the courier.
6. Please be sure to pay attention to problems that may arise during logistics and transportation: The integrity of the outer packaging does not mean that the goods inside are complete, nor does it mean that the goods inside have not been damaged by stepping on and squeezing. The same is true for the integrity of the outer packaging. It does not mean that it is the original packaging when we shipped it, nor does it mean that it has not been opened and repackaged. Therefore, be sure to check in person and clarify responsibilities. According to the Postal Law, the corresponding responsibility will be transferred to the recipient after the recipient signs for receipt. If problems arise after the courier leaves, according to the Postal Law, the logistics company has the right not to be responsible and not to carry out the delivery. compensation. Therefore, in order to protect your legitimate rights and interests, please sign in person and retain the evidence, so that responsibilities can be clearly defined and resolved easily.
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Notes
Finally, let me tell you that the courier company’s small package clerks have no qualifications to place your courier in the community security room or certain places. Let you pick it up yourself, unless you are contacted by phone in advance to obtain your permission. If the package or letter is abnormal or lost without permission, the courier company shall be responsible for the consequences! The courier should deliver the goods to the door as long as the recipient is at home (some small parcel couriers don't want to go upstairs and forcefully ask the recipient to go downstairs to collect or charge some so-called service fees in disguise). There are also cash on delivery items that refuse to be accepted, so you don't want to give small parcels to the courier. Courier postage fee!
: 1. Wait for the courier phone call to notify you that you can pick up the item. When picking up the item, pay attention to the integrity of the packaging and internal items.
2. If there is any problem, tell the courier that you will refuse to send it back.
3. If there is no problem, just sign at the signature place of the express delivery note