Good morning, sir (miss)
Good afternoon, ladies and gentlemen.
Good afternoon, ladies and gentlemen.
Good evening, Miss Price.
Good evening, miss price.
How are you today, Mr. Brown?
How are you today? Mr. Brown.
I'm fine, thank you.
I'm fine, thank you.
Nice to see you again, sir (madam)
Nice to see you again, sir (miss)
Nice to meet you, sir.
Nice to meet you, sir.
Title (appellation)
Are you Mrs. Best?
Are you Mrs. Best?
You must be Professor Ford.
You must be Professor Ford.
May I know your name, sir (madam)?
May I know your name? Sir (Miss).
Dr. White, here is a letter for you.
Dr. White, here is a letter for you.
Captain Smith, there is a phone call for you.
Captain Smith, there is a phone call for you.
Welcome to our hotel, Miss Henry.
Welcome to our hotel, Miss Henry.
Mr. Baker, can I help you?
Can I help you? Mr. Baker.
Ms. Black, can I help you?
Can I help you? Miss black.
Young lady, would you please sit down?
Please sit down, miss,
Offer to help.
Can I help you?
18, can I help you?
Can I help you?
What can I do for you?
what can I do for you?
Can I get your bachelor's degree?
May I help you with your handbag?
May I help you with your suitcase?
Can I help you with your suitcase?
Do you want me to call a taxi for you?
Do you need me to call a taxi for you?
Thank you very much.
Thank you very much.
Thank you for your trouble.
Sorry to bother you.
How kind of you?
It was very kind of you
No, thank you.
No, thanks!
A response to words of thanks.
You're welcome.
welcome
Not at all.
You're welcome.
It doesn't matter.
it doesn't matter
You're welcome.
Just forget it．
3 1 This is my wallet.
I'd love to.
Welcome.
Welcome, sir (madam).
Welcome, sir (miss)
Welcome to our hotel, sir (madam).
Welcome to our hotel, sir (miss)
Welcome to our western restaurant.
Welcome to our western restaurant.
We're glad you could come.
We're glad you came, son.
Sir (madam), I am at your service at any time.
At your service, sir (miss).
Apologize. Apologize.
Excuse me, sir (madam).
Excuse me, sir (miss).
I'm terribly sorry.
I'm terribly sorry.
I'm sorry to bother you.
Sorry to bother you.
I'm sorry to have taken up so much of your time.
Sorry to take up too much of your time.
I am sorry to have kept you waiting.
Sorry to have kept you waiting.
Please forgive me for disturbing you.
Forgive me for scratching you.
I hope you can forgive me.
I hope you can forgive me.
An answer to an apology (a response to an apology)
It doesn't matter.
It doesn't matter.
It's nothing.
It's nothing.
It doesn't matter.
Don't worry.
That's nothing.
It's nothing.
Don't bother about that.
Forget it.
Don't worry.
Don't worry.
Don't apologize. It's my fault.
Don't apologize. It's my fault.
Good wishes (good wishes)
Have a good time!
Have fun!
Have a nice evening!
Have a nice evening.
Happy birthday!
Happy birthday.
Merry Christmas!
Merry Christmas.
I wish you success.
I wish you success!
Farewell (goodbye)
Goodbye and good luck.
Goodbye and good luck.
I hope you have a nice trip.
I hope you have a pleasant trip.
I hope you have a good trip.
I hope you have a pleasant trip.
Have a nice landing.
I wish you safe arrival.
Have a nice trip.
Smooth sailing.
6 1 Hope to see you again.
Hope to see you again.
Good night
good night
See you tomorrow.
See you tomorrow.
self-introduction
My name is Henry, and I'm from Jinhu Hotel.
I came to see you.
My name is Henry, and I'm from Jinhu Hotel. I'm here to pick you up.
My name is Irene, and I'm a room attendant.
Department waiter.
My name is Irene, and I am a housekeeper.
I'm the receptionist here. Welcome to our hotel.
I'm the receptionist here. Welcome to our hotel.
Reservations, may I help you?
Reservations, can I help you?
Room service. May I come in?
Room service. may I come in?
I'm henry adams.
I am Henry. Adams.
Affirmative reply (affirmative reply)
Of course.
Of course.
Certainly, sir (madam).
Certainly, sir (miss).
Yes, sir (madam).
Yes, sir (miss).
Yes, sir (madam).
Yes, sir (miss).
It's good.
Very good.
Negative answer (negative answer)
No, sir (madam).
No, sir (miss).
I don't think so.
I don't think so.
Of course not.
Of course not.
I'm afraid this is not a good idea.
I'm afraid this is not a good idea.
Useful questions frequently asked questions
What do you prefer, tea or coffee?
What do you like? Tea or coffee?
Would you please sign here?
Would you please sign here?
8 1 A table for two?
Table for two?
How long are you going to stay?
How long are you going to stay?
Can you spell your name?
Could you spell your name?
What kind of room do you want?
What kind of room do you want?
May I see your passport?
May I see your passport?
May I have your telephone number?
May I know your telephone number?
What's wrong, sir?
What's the matter with you? sir
Can I call a doctor for you?
Can I call a doctor for you?
Do you like the play?
Do you like this program?
Do you like this song?
Do you like this song?
idiom
Please enjoy your breakfast, sir.
Please enjoy your breakfast, sir.
Here is the menu.
Here is the menu.
The service guide is on the table.
The service guide is on the desktop.
The swimming pool is over there.
The swimming pool is over there.
Please go ahead.
Please continue.
The line is busy.
The line is busy.
You look great.
You look great.
Please refer to the song list.
Please browse the song order table.
This is a very touching story.
This is a very touching story.
Without music, the world would be dull.
Without music, the world would be very dull.