Are there fewer complaints from big companies? The bigger the company with abundant capital and a long history, the more popular it is.
After all, the longer a company survives and the higher its brand awareness, it will make people feel particularly at ease.
Generally speaking, the better the service, the fewer complaints. This logic is reasonable.
But do big companies just complain less? "Which insurance company has the worst service? The latest complaint list is released! 》
Let's take a look at the 20 19 complaint list of insurance companies:
It is also mentioned in the Notice of Consumer Protection Bureau of China Banking Regulatory Commission on 20 19 Insurance Consumer Complaints.
In 20 19, China Banking Regulatory Commission and its dispatched offices received 88,745 complaints about insurance contract disputes and transferred them to insurance companies. Among them, 48,789 property insurance companies were involved, an increase of 1.02% over the previous year, accounting for 54.98%; There are 39,956 life insurance companies involved, an increase of 4.6 1% over the previous year, accounting for 45.02%.