According to the unified arrangements and requirements of the Party Committee of the government, we will earnestly carry out the activity of "striving for Excellence", and strive to maintain the advanced nature of * * * producing party member and strive to be an excellent * * producing party member. In my future work and life, I solemnly promise to the party organization: 1. Seriously study Marxism–Leninism, Mao Zedong Thought, Deng Xiaoping Theory and Theory of Three Represents, learn the party's line, principles, policies and basic knowledge, strive to improve my political and theoretical level, firmly adhere to the lofty ideal of * * * capitalism, and unswervingly strive to build Socialism with Chinese characteristics. 2. Abide by the laws and regulations of the state and the systems of this Committee, strictly abide by the standards of party member, conscientiously fulfill the obligations of party members, be strict with yourself, consciously safeguard the party's image, and resolutely abide by the party's discipline. 3. Earnestly perform their duties, love their jobs, take Scientific Outlook on Development as the leader in regional cooperation and exchange, consciously strengthen the cultivation and exercise of party spirit, always bear in mind the fundamental purpose of * * * producing party member to serve the people, and contribute to the development and reform of our city. 4. Be strict with the law, be honest and upright, stick to party member's selfless dedication, and strive to put hardship first and pleasure last. Firmly establish the concept of the overall situation, carry forward the team spirit, and insist that individual interests are subordinate to collective interests. The above is my solemn commitment to the masses and party organizations in party member, please give supervision.
public commitment form for striving for excellence
name, time of joining the Party
time of commitment
telephone number of the office where you work
objective
striving for excellence
specific plan
party member's signature:
summary of the "striving for excellence" and "year of entrepreneurial service" of the power supply company in p>21. The power supply company closely revolves around the "one main line, six key points" work deployment of the municipal party Committee and the municipal government. Under the careful guidance of performance of office, the company has built six platforms to lay a solid foundation for the activities, and the activities of the year of entrepreneurial service have achieved phased results. Our main methods are as follows:
1. Building an organizational leadership platform,
Cohesing the strong synergy of entrepreneurial service
The company has formulated the "Implementation Plan for the Year of Entrepreneurial Service Activities" and established it. Other members of the team served as deputy heads of the leading group for the year of entrepreneurial service activities. All units and departments took the year of entrepreneurial service activities as the "number one" work, earnestly strengthened organizational leadership, strictly implemented work responsibilities and specific division of labor at all levels, established a unified leadership, coordinated and efficient work network, and formed a strong synergy of entrepreneurial services.
second, build a communication learning platform to promote the quality of entrepreneurial services
(a) all staff publicize and launch in depth. On February 5th, the company held a mobilization meeting for the year of entrepreneurial service. Yu Weili, the general manager of the company, put forward specific requirements for the development of the company's systematic entrepreneurial service year activities. Cui Baisheng, secretary of the Party Committee, stressed the need to actively integrate into the overall work of the municipal party committee and the municipal government, solidly carry out the entrepreneurial service year activities, fully realize the "zero liability complaints" and establish a good social responsibility image of the company. Other leaders in charge of the company are also constantly promoting and mobilizing at relevant professional meetings.
(2) apply what you have learned and learn from it. All the cadres and workers in the company's organizational system carefully studied the Implementation Plan for Launching the Year of Entrepreneurial Service by the provincial party committee and government, the municipal party committee and municipal government, provincial companies and companies, and the spirit of the speech made by the superior leaders at the video teleconference on the mobilization of the Year of Entrepreneurial Service. On this basis, they also sent the learning materials such as the Implementation Plan and the Leadership Speech to all the cadres and workers in the company's system, so as to make everyone have a copy of the Learning Materials, and asked them to carefully write reading notes and gain experience, and put their learning experiences into practice.
Third, build an information transmission platform to create a strong atmosphere for entrepreneurial services
The company pays attention to the publicity effect, strengthens the internal and external publicity, and does a good job in news publicity in all directions and from multiple angles, so as to truly make TV pictures, newspapers have words and online pictures and texts. First, through organizing publicity activities, vigorously publicize the significance and requirements of carrying out the activities of the Year of Entrepreneurship Service by issuing leaflets and placing exhibition boards; The second is to hang the banner of the theme of the year of entrepreneurship service in the headquarters of organs at all levels and the power supply business windows, and use electronic screens and other carriers to scroll the slogan of the year of entrepreneurship service activities; Third, vigorously publicize the development, highlights and characteristics of the company's entrepreneurial service year activities through newspapers, radio, television, internet and other media, and strive to create an all-round three-dimensional publicity model; Fourth, an activity column for the Year of Entrepreneurial Service was set up on the company portal website to exchange experiences, commend advanced companies, and expose units and individuals with serious problems or inadequate work; Fifth, a TV column "Power Supply" was opened in TV station to show the people of the city the new achievements made by the company in speeding up power grid construction, optimizing the power supply environment for entrepreneurial services, serving local economic development, further deepening the work style construction of government organs and new measures for facilitating people's services; The sixth is to collect good materials such as the characteristic practices and measures of service entrepreneurship, the touching stories of service entrepreneurship that happened to power supply personnel, and make a briefing on the activities of the Year of Entrepreneurship Service; Seventh, organize all employees of the company system to participate in the "comprehensive knowledge examination of the company system entrepreneurship service year" activity. Up to now, 293 banners have been hung on the theme of the year of entrepreneurship service in the headquarters of organs at all levels of the company system and all power supply business windows, 7 TV special topics on the year of entrepreneurship service have been broadcast, 4 briefings on the company's activities have been compiled and distributed, 16 information articles have been published in the news media at or above the prefecture level, and more than 7, cadres and workers in the company system have been organized to take the exam, thus creating a strong atmosphere for actively serving entrepreneurship.
iv. Build a platform for intensive research of schemes to promote the efficient operation of entrepreneurial services
In order to promote the activities of the Year of Entrepreneurial Services at a high level, the company has formulated and issued such schemes as "Work Plan for Unannounced Visits", "Implementation Plan for Key Work" and "Work Plan for Efficiency Monitoring in Engineering Construction Field". At the same time, in view of the shortcomings of last year's "Agency Efficiency Year", focusing on the problems such as imperfect convenience measures and poor communication and feedback information, a series of programs such as "I build good words and offer good policies for entrepreneurship service year", "Key points of entrepreneurship service year, and implementation plan of people's livelihood project tracking service" have been formulated and improved successively, which has made the activities of "Entrepreneurship Service Year" enter a normal, institutionalized and standardized track.
V. Build a platform for supervision and guidance, and improve the weak links of entrepreneurial service
The company has formulated the Work Plan for Observing and Unannounced Visits in the Year of Entrepreneurship Service, and set up a leading group for observing and unannounced visits, to supervise and guide all units in the company's system around the implementation of various activities in the Year of Entrepreneurship Service, the work style construction of the headquarters, and the quality service work, so as to effectively find and solve the outstanding problems in the company's system style and quality service, and strive to provide high-quality and efficient electricity for entrepreneurial service targets. Company leaders set an example, did not say hello, and went to the first-line stations and power supply stations at the grassroots level to check the activities of each unit.
6. Build a characteristic innovation platform to highlight the "excellent project" of entrepreneurial service
(1) Accurately grasp the key points and further promote the six "highlights". First, ensure the electricity demand of major projects in the city, serve the local economic construction, closely track the major projects in the city, speed up the construction of supporting power supply projects, and open a "green light" for the construction of key projects to expand domestic demand in the city, so that all major projects can use electricity as soon as possible and make good use of electricity; Second, pay close attention to the implementation of a new round of rural power grid expansion project construction and new rural electrification construction, and speed up the solution of the new pattern of "big service" in which power supply is "stuck" and the single power supply door of county power grid is highly coordinated; Sixth, take the form of effective carrier, constantly promote the construction of the company's party, corporate culture and team building, and form a benign interactive pattern of internal and external service brand building.
(2) Take the initiative to follow closely and serve key livelihood projects. The company shall formulate one-to-one tracking service measures for account managers in time, and keep in touch every week to actively understand the progress of the project; Monthly analysis, holding regular meetings to actively coordinate and solve the problems existing in the project, and supervise the implementation of the green channel.
Up to now, the company's account manager * * * has contacted customers by telephone for 17 times and visited customers on site for 43 times. With the cooperation of relevant departments, four key and livelihood projects, including Anhua Cobalt Co., Ltd., Shidong Magnetic Rare Earth Co., Ltd., Jiangxi Ruijin Evergreen Cement Co., Ltd. and low-rent housing in plot j19 in Shuinan, have been officially delivered in the shortest time. Three key livelihood projects, such as the reconstruction project of Xihe Bridge, the relocation of farmers in Zhangjiang New District and the overall relocation of the Municipal People's Hospital, have completed the power transmission of infrastructure electricity projects, meeting the needs of customers for construction electricity.
since the beginning of this year, in five renovation and demolition projects, such as the east extension of Hongqi Avenue, the renovation of dilapidated houses in Hongqi Village, Binjiang Park in Dongjiao Road, Ganjiang Road and the fourth phase of dilapidated houses in Binjiang, in order to cooperate with the demolition of power supply facilities and facilitate the majority of relocated households to handle electricity business, the company has taken the initiative to follow up, and adopted the methods of sending staff to the demolition site for on-site office work and opening up green channels in the business hall to simplify business processes, improve work efficiency and provide customers with the most.
(3) strengthen the safety management of customer's electricity consumption, and always pay attention to customer's safe electricity consumption. Through the "spring safety inspection" activity, we will comprehensively strengthen the rectification and supervision of potential safety hazards of customers' electricity consumption, establish "one patient and one file" for high-risk and important customers, and master the electrical equipment, electrician management, potential safety hazards and emergency plans of high-risk and important customers in detail, so as to make the basic information of power supply and consumption for high-risk customers clear. Designate a special person to track the rectification of customers' potential safety hazards, and give technical support and help to the problems encountered in the rectification process.
(4) listen to customers' voices and solicit suggestions extensively. Through the way of "going out, please come in", solicit opinions and suggestions extensively, consciously accept customer supervision, and conduct 25 visits; A community customer forum was held, and representatives from 65 communities attended the meeting; On April 24th, the "Year of Entrepreneurial Service" was held in the park to solicit opinions, communicate with the general public face to face, and solicit customers' opinions on the spot. Company leaders also visited the event site to answer a series of questions raised by the public about power supply and consumption, and distributed more than 1, publicity materials and collected 5 opinions and suggestions.
(5) Strengthen the construction of 95598 and build an integrated service platform. In order to make it convenient for customers to know the reasons and conditions of power failure in time after sudden failure, the company uses the short message platform to inform customers of the location, cause, influence range and expected recovery time of the failure within 5 minutes after the failure by sending short message notice, which won customers' understanding and support and avoided the congestion of the 95598 hotline channel caused by the peak traffic during the failure period and caused customers' dissatisfaction.
leaders and comrades, entrepreneurship should be promoted and services are endless. Power supply companies will take this meeting as an opportunity to learn from the good practices of their brother units, take more solid and effective measures, constantly strengthen the "four services", take "customer satisfaction" as the only measure of service work, and strive to make new contributions to the scientific and harmonious catch-up and leap-forward.