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How to open a courier company franchise store

Generally, there are four steps to open a courier company: \x0d\1. First, think of a registered name for the company, then go to the Industrial and Commercial Bureau for name verification, and then find an office space. \x0d\2. Once the name is confirmed, provide your and other partners’ ID cards and your household registration book. It will take about 10 days for the business license to be issued to the Industrial and Commercial Bureau. \x0d\3. After obtaining the business license, go to the bank to open an account. \x0d\4. Apply for a telephone number, buy a fax machine, a computer, print waybills, and recruit salespeople and operators. \x0d\Operational process: \x0d\ 1. Business acceptance \x0d\ Based on the express information provided by customer calls, system orders, etc., the staff of the branch company will initially confirm whether it can be received and sent. For express items that can be collected and delivered, the salesperson will be notified to come and pick them up. For express items that cannot be collected and delivered, the customer will be informed of the reasons for not accepting them. \x0d\ 2. Business collection \x0d\ The salesperson will provide door-to-door pickup service within the agreed time for express shipments that are initially confirmed to be collected. \x0d\ (1) Work preparation: \x0d\1. Ensure that communication tools and transportation are in good working condition. \x0d\2. Confirm that the receipts, packages, tapes, electronic scales, tool knives, etc., as well as price lists, brochures, invoices and other material receipts are fully prepared. \x0d\3. Confirm that you have all your work ID, driving ID, and vehicle ID. \x0d\4. Ensure personal appearance and adjust working conditions. \x0d\5. Be familiar with the latest company business trends. \x0d\6. When arriving at the customer's office, ensure that the vehicle is properly parked, does not violate regulations, and does not affect others. \x0d\7. Properly place the collected express items. \x0d\8. Arrange your personal appearance before entering the door, take the initiative to identify yourself to customers, show your ID, and explain your purpose of visit. \x0d\ (2) Express shipment verification: \x0d\1. Confirm whether the express shipment sent by the customer is within the delivery area of ??Huitong Network. For express shipments that are not within the service area\x0d\, we can provide solutions to the customer or refuse to accept or send them. \x0d\2. Inspect express items strictly in accordance with the requirements of the "Measures for the Safety Management of Express Delivery Items". If items are prohibited or restricted items, they will not be accepted. If items that violate national laws and regulations are found, they must be reported to the police in time. Reports from the company and relevant national departments. \x0d\ (3) Express packaging: \x0d\ Guide or assist customers in using standardized packaging materials and filling items to package express items so that the express items meet the requirements for transit transportation and ensure the safety of the items being delivered. \x0d\ (4) Charges for filling in the waybill and weighing: \x0d\1. Inform customers to read the endorsement terms of the waybill, and remind customers that it is recommended to insure valuable items. \x0d\2. If the customer has filled out the waybill, check the filled content; if the customer has not filled in the waybill, guide the customer to fill it out or fill it out on behalf of the customer, and ask the customer to sign at the designated location. \x0d\3. Weigh the packaged express, confirm the payer and payment method, and indicate it in the designated location on the waybill. \x0d\4. Paste the completed waybill, logo and other specifications at the appropriate location on the express package. \x0d\5. Keep the customer copy of the waybill to the customer and issue an invoice to the customer. \x0d\6. Collect information on the collected express items and upload it to the system. \x0d\ (5) Transport the collected express parcel back to the processing point within the specified time, and hand the waybill company's retention copy and fee to the relevant staff. \x0d\Refer to the above process for express shipments delivered to customers' doorsteps. \x0d\3. Express sorting\x0d\The staff of the processing center sort and seal the express items, including receiving, sorting, packaging, shipping, etc. \x0d\ (1) Work preparation: \x0d\1. Be familiar with the latest operation processing notices. \x0d\2. The collection operation tools include scanning equipment, cutting and packaging tools, pens, package labels, protective tools, etc. \x0d\3. Check whether the scanning device and transmission device are normal. \x0d\ (2) Express receipt: \x0d\1. Guide express delivery vehicles to stop accurately, and verify the identities of vehicles and escorts. \x0d\2. Check whether the vehicle seal is intact and dismantle the intact seal. \x0d\3. Unload the express items from the carriage, inspect them, and hand over abnormal express items such as damaged or prohibited items to relevant personnel for handling. \x0d\4. Weigh and scan the express items arriving at the processing center, and register the problematic items. \x0d\ (3). Classify and sort the express items according to their flow direction; \x0d\ (4). Block and send the express items: \x0d\1. Send the express items to the next site for scanning. \x0d\2. Pack, seal, and label the package according to the attributes of the shipment. \x0d\3. Load the express items correctly and reasonably according to the shipping number and direction. \x0d\4. Seal the loaded vehicle and complete the handover procedures. \x0d\5. Guide the express transport vehicles to leave safely in turn. \x0d\ 4. Express Delivery \x0d\ Couriers provide door-to-door delivery services for express packages in this area, and must ensure the safety of personnel and express packages during the delivery process. \x0d\ (1) Preparation for dispatch: Prepare the transportation tools, operating equipment, various documents, certificates, etc. that need to be used, and organize your personal appearance. \x0d\ (2) Express handover: \x0d\1. Receive the express items within your own delivery range and confirm the transportation method face to face with the handler.

\x0d\2. Check the express mail to confirm whether there are any problems such as damaged outer packaging, out-of-range, wrong address, incorrect number of pieces, different price on delivery, etc., and hand it over to the processing personnel in a timely manner. \x0d\3. Confirm the number of packages with the processing staff, and use the scanning tool to scan the express packages one by one. \x0d\ (3) Express delivery: \x0d\1. Arrange the delivery sequence reasonably according to the attributes, destination, timeliness and other requirements of the express. \x0d\2. Properly place transportation and express items at the destination. \x0d\3. Organize your personal appearance before entering the door, take the initiative to identify yourself after entering the door, and present relevant documents. \x0d\ (3) Express delivery: \x0d\1. Arrange the delivery sequence reasonably according to the attributes, destination, timeliness and other requirements of the express. \x0d\2. Properly place transportation and express items at the destination. \x0d\3. Organize your personal appearance before entering the door, take the initiative to identify yourself after entering the door, and present relevant documents. \x0d\ (4) Signing for express delivery: \x0d\1. Verify the valid certificates of the customer or the customer's client. \x0d\2. Remind customers to check whether the outer packaging is intact. For express shipments due to damaged outer packaging, they should politely explain the shipment and reject or inspect it according to the company's requirements. \x0d\3. For express shipments that are payable on delivery or collected on behalf of the customer, relevant fees will be charged to the customer and relevant invoices will be issued. \x0d\4. The dispatcher fills in his/her job number or name on the waybill, and instructs the customer to sign at the designated location; if electronic signature is used, the customer is asked to sign on the signing device. \x0d\5. After the customer signs for the shipment, the delivery person at the qualified outlet will immediately use the scanning tool to upload the express receipt information and properly place the waybill receipt copy. \x0d\ (5) Handover: For express shipments that are normally signed for, the express shipment receipt will be handed over to the relevant staff of the company. If there are related expenses involved, hand it over together. \x0d\ (6) Handling of express items that cannot be delivered normally: Register the express items that cannot be received normally, place them properly, transport them safely back to the processing point, and hand over the express items to the express delivery personnel for processing. \x0d\1. If the first delivery is unsuccessful, the staff should proactively contact the recipient to confirm the time and address for redelivery. \x0d\2. If the re-delivery is unsuccessful, you can inform the company's address and working hours to notify the customer to pick it up. If the customer still needs to deliver, the additional fee should be informed. \x0d\3. For express shipments where the recipient and sender cannot be contacted, apart from the fact that it is difficult to store the shipment, the shipment can be disposed of according to relevant regulations after being properly stored for 3 months. \x0d\Express shipments that customers pick up at their doorstep are processed according to the above process. \x0d\ 5. Express shipment inquiry \x0d\ Customer service staff rely on the Internet customer service platform to provide express shipment status inquiry services. \x0d\1. The customer service platform includes telephone and online online inquiry systems. Customers can also inquire by themselves through the website express inquiry system. \x0d\2. For express shipments that cannot be found through the query system, when customers inquire by phone, the express delivery service organization should inform the customer of the shipment status within 30 minutes. If the shipment status information cannot be provided, the customer should be informed of the claim content and procedures.

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