1. Comparison of real goods: By comparing the information hierarchy with the real goods, it is considered that the goods are pirated.
2. The reasons for the complaint need to specify the comparison points between genuine and fake goods.
3. At the same time, you can compare the certificate with the picture to show the difference between authenticity and piracy, and submit the certificate.
After the complaint is filed, the review will take 3-5 working days. If the certification is passed, the complaint can be made.
Extended data:
Taobao prohibits merchants from selling pirated books, audio and video, and absolutely does not allow any fake sales. At the same time, a report entry has been opened on the product page, and consumers and other members can supervise the report at any time. Once verified, hell to pay.
Any transaction that buys fake goods can support consumers to refund, Taobao will cooperate with consumers to safeguard their rights and interests, and will also deal with sellers' fake sales.
After submitting the report to the seller, Taobao Xiaoer will verify it after receiving the report. The processing time is 7 working days, so you need to pay attention to the processing results at any time.
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