I. Report the loss of ICBC's credit card.
If your credit card is lost, please call ICBC customer service hotline (95588)/ VIP line (400-66-95588) immediately, and handle it yourself or choose manual service to report the loss of your credit card according to the voice prompts. In addition, you can also report the loss through online banking, mobile banking and other channels.
Two. China Industrial and Commercial Bank credit card replacement card.
If you need to reissue a new card after the credit card is damaged or reported lost, you can call ICBC customer service hotline 95588 and choose "6 credit card service -9 manual service" according to the voice prompt, or you can go through the formalities of reissue a new card at the designated business outlet of the card issuing institution with your valid ID card.
Please open the new card in time after receiving it, and destroy the damaged card to avoid risks.
Three. China Industrial and Commercial Bank Credit Card Exchange
Credit card replacement is divided into: credit card replacement in advance, credit card replacement due, credit card replacement due, credit card loss reporting, etc.
If you need to change your card, you can call the ICBC service hotline 95588 and select "6 Credit Card Service" to switch to manual service. The staff will confirm whether you can handle the card by phone according to your card handling situation, or you can bring your valid ID card and card to the local designated business outlets.
Four. Icbc credit card cancellation
ICBC's credit card can only be cancelled if there is no arrears. If you really need to cancel, you can call ICBC customer service number 95588, and transfer you to manual service according to the voice prompt, or cancel your credit card at the designated business outlets of ICBC.
Tips: If your card needs to pay an annual fee, it is recommended that you continue to use the card and cancel it after reaching the annual fee reduction standard.
Can ICBC reissue the card online?
ICBC credit cards can be reissued online.
However, it must be activated at the account opening outlet in advance. Individuals can log in to ICBC official website, find "ICBC e-Life" in the personal online banking interface of official website, select "Use Card" and follow the prompts to open ICBC credit card online banking.
What if I lose my ICBC credit card before it is activated?
ICBC's credit card arrived and was lost before it was activated. First, you have to report the loss. Then, if you still want to use the card, you can apply to the issuing bank for card replacement, and the bank will re-create and send the credit card. The reissued credit card will be different from the original card.
1. Call to report the loss temporarily. We all know that inactive credit cards may also be stolen. Therefore, in order to ensure the safety of your card, you must call the customer service of the issuing bank as soon as you find that the inactive credit card is lost, and ask the customer service to freeze the credit card and report the loss.
There is a time limit for reporting the loss of credit cards at the counter. If the time limit is exceeded, it will be released automatically. To this end, we must go to the counter to formally report the loss. If you report the loss of a credit card officially, you should bring your ID card, then fill in the report loss application form and pay the report loss fee. The bank will report the loss officially for you. After the loss is reported successfully, the credit card will be automatically invalidated.
Classification of credit cards:
(a) according to the different card issuers, it can be divided into bank cards and non-bank cards.
(1) Bank card: This is a credit card issued by the bank. Cardholders can shop at the special merchants of the issuing bank, or withdraw cash at any time at the outlets of the issuing bank or at places with ATMs.
(2) Non-bank cards: These cards can be divided into retail credit cards and travel and entertainment cards. Retail credit cards are credit cards issued by commercial organizations, such as department stores and oil companies, which are specially used for shopping in designated stores or filling gas stations. , and settle accounts regularly. Travel and entertainment card is a credit card issued by airlines, travel companies and other service industries, which is used for ticket purchase, dining, accommodation, entertainment and so on.
(2) According to different card issuers, it can be divided into corporate cards and personal cards.
(1) enterprise card: issue enterprise cards to various industrial and commercial enterprises, scientific research and education institutions, state party and government organs, armed forces, organizations and other legal person organizations.
(2) Personal cards: Personal cards are issued to individual urban and rural residents, including workers, cadres, teachers, scientific and technological workers, self-employed households and other adult urban and rural residents with stable income sources. The personal card is applied in the name of an individual and bears all the responsibilities for its use.
How to reissue the ICBC credit card if it is lost?
If your ICBC credit card is accidentally lost, in order to ensure the safety of the funds in the card, first call the service hotline of ICBC 95588 to report the loss temporarily, so that the bank will freeze your account and prevent the money in the account from being taken away.
1. If your credit card is lost, please immediately call ICBC customer service hotline (95588)/ VIP line (400-66-95588) or report the loss through ICBC online banking or business outlets (the loss will take effect immediately). At the same time, you can reissue a new card through the customer service hotline or business outlets, and you need to pay the loss reporting fee.
The loss reporting of the primary card and the secondary card of Peony Credit Card is independent of each other, and the loss reporting of one card does not affect the normal use of the other card. If the primary and secondary cards are lost at the same time, please report the loss separately.
If the credit card is found again after reporting the loss, you need to bring your ID card and card to the counter of the card issuer to report the loss and cancel it in writing.
2. If your card can no longer be used due to damage, breakage, degaussing of magnetic stripe or incorrect signature, you can call ICBC Credit Card Customer Service to apply for a new card. Please open the new card in time after receiving it, and destroy the damaged card to avoid risks.
Three, peony credit card is generally not valid for more than 5 years, expired cards can no longer be used, but the contract is still valid. If you need to continue to use your card, please apply for card replacement through online banking, card issuers or customer service hotline. If you don't want to change your card for the time being, please inform ICBC one month in advance and ICBC will reserve some time for you. If you need to continue to use your card in the future, you can apply to ICBC for card replacement.
4. If you don't want to continue using the ICBC credit card, you can apply for account cancellation and card refund through customer service phone; If a deposit transaction is made within 30 days from the account to the official account cancellation, it is necessary to cancel the account at the business outlet in the card-issuing area with my valid identity certificate.
Customer service telephone application is cancelled. After deducting the annual fees receivable from all cards under the account, the account balance must be zero or the customer explicitly gives up the remaining deposits in the account before applying for card cancellation through customer service telephone. Otherwise, I can only bring my valid ID card to the bank outlet for cancellation.
I lost my industrial and commercial bank card. How to reissue it?
Bank card loss reporting is divided into oral loss reporting and formal loss reporting.
1. Oral loss reporting: Oral loss reporting refers to temporary loss reporting due to the loss of bank cards, passbooks and certificates of deposit. After reporting the loss orally, the bank card, passbook and deposit slip lost by the user will not be used during the reporting period. The validity period of oral loss reporting is 15 days. Within the validity period, the user must go through the formalities of formal loss reporting, otherwise the oral loss reporting will automatically become invalid.
2. Official loss reporting: Official loss reporting refers to the loss reporting by users at business outlets due to the loss of bank cards, passbooks or certificates of deposit. After the official loss report, the bank card, passbook or deposit certificate lost by the user will no longer be used. Seven days after the ICBC user officially reported the loss, the bank will cancel the loss and reissue a new bank card, passbook or deposit certificate for the ICBC user.
Generally, it takes 7 days to report the loss before you can change a new bank card. The cardholder can report the loss in writing to any branch of the city where the original issuing bank is located with his valid ID card and payment password. After the loss of the debit card is reported, the cardholder shall go to the original loss reporting outlet to reissue the card or cancel the account with the receipt of the loss reporting application and valid documents. The number will change after the loss is reported. The number remains the same after the credit card is reported lost. Debit card loss reporting fee 10 yuan, which will be charged when the loss is reported in writing, and the card replacement fee is 5- 10 yuan (different banks charge different fees). If it is a savings card, you can call 95588 to report the loss temporarily (valid for 15 days, and can renew it many times) to ensure the security of the account. After that, you can officially report the loss to the ICBC hall of any card-handling city with your ID card. If you lose your ID card, you can reissue it in temporary id card, or you can use your household registration certificate. Credit card: Call 95588 to report the loss, and then bite a handkerchief and pull a calendar at home to wait for the card to be mailed. In short, the procedure for reporting the loss of bank cards is very simple. Reporting the loss in time can effectively avoid the loss of funds in the card, so if the card is lost, it should be reported as soon as possible.
Report the loss of ICBC's credit card: According to the regulations of ICBC Credit Card Center, for the safety of account funds, ICBC should report the loss in time. You can log in to ICBC's online banking to report the loss, or you can call ICBC's credit card customer service hotline to report the loss. ICBC can apply for a replacement credit card after reporting the loss. The general bank will issue a card issuance notice within 7 days after receiving the application for card replacement, and send the card to the cardholder by mail or express delivery. The credit card is normally reported lost and reissued unchanged. If the lost credit card is found again, it can be invalidated. Report the loss through 95588. If you want to report the loss, you must apply to the local card issuer outlet with your own card and ID card. There should be no charge, subject to the information informed by the branch staff.
Reissue the ICBC credit card when it expires: the validity period of the ICBC credit card is generally not more than 5 years, and the expired card can no longer be used, but the contract is still valid. If cardholders need to continue to use their cards, they can apply for card replacement through online banking, card issuers or customer service hotline. If you don't want to change your card for the time being, you can inform ICBC one month in advance, and ICBC will reserve a certain time for the cardholder; When the cardholder needs to continue to use the card in the future, he can apply to ICBC for card replacement. To sum up, it usually takes about a week for ICBC to report the loss of its credit card, which takes a long time. When using it, it must be properly kept to avoid loss.
So much for the introduction of how to reissue the lost credit card of ICBC.