If you are currently using a vivo phone, the method to enter/exit recovery mode is as follows:

1. NEX?3/NEX?3S model: Press and hold the top round button 1.5 in the power-off state For about seconds, press and hold the volume up button again to enter the FASTBOOT mode. Press the volume down button to move to "Enter RECOVERY"?, press the power button to confirm entering recovery mode, and select restart the phone to exit this mode;

2. Models launched after September 2017 and subsequent new models (X20 and later models): Press the "power button" and "volume up button" to enter the fastboot mode when the machine is turned off, and then select the recovery mode through the menu. Choose to restart the phone to exit this mode;

3. Models launched before September 2017 (models before X20): Press the "power button" and "volume up button" to enter recovery mode in the off state, and select Restart your phone to exit this mode.

If you cannot exit recovery mode, you can do the following:

1. You can try to press and hold the power button for more than 30 seconds to see if the phone can turn on normally.

2. You can long press the power button and the volume up button to enter recovery mode and perform dual clear operations: select wipe?data/factory?reset? to clear all data/restore factory settings (Chinese recovery selects clear data) , wait for the interface to jump, and then select reboot?system?now?to restart the phone. (The data in the phone will be cleared before this operation. Please be sure to back up before operating to avoid data loss that cannot be retrieved)

3. You can long press the power button and the volume up button to enter the recovery mode, and click to enter the system. In repair mode, click to download the latest version to install, choose a wifi with a good network speed to connect, wait for the firmware upgrade package to be downloaded and the system will be automatically repaired. After the repair is completed, click the restart button to check whether it can be booted normally. (The data in the phone will be cleared before this operation. Please be sure to back up before operating to avoid data loss that cannot be retrieved)

4. If none of the above methods can be used to turn on the phone, it is recommended that you take your phone to vivo customer service Center detection and processing;

Service center address: Go to vivo official website/vivo mall APP--My--After-sales outlet or click /service/map.html and select the current city to obtain it.

Warm reminder: It is recommended that you bring relevant purchase certificates (such as purchase invoices, warranty cards, ID cards, etc.) when you go, and call the service center staff in advance to ensure that the staff will contact you during normal working hours. Before going there, avoid running empty-handed and pay attention to safety on the way back and forth.