Hello, if you only know the account name and ID number, you can't successfully modify your identity information. To modify your ID card, you must first have a copy of your current ID card. The specific modification steps are as follows:

1. Submit an application for ID card modification in the customer service center (/AmendIDCard/IDCardList.aspx).

2. After the application is approved, you will receive an email to remind you of the appeal result, and then you can download the application form+a copy of the original ID card (front and back)+a copy of the new ID card (front and back) and fax it to us (the signature must be handwritten, the fax number is 0755-6 1864520, and the agreement should be ticked).

3. After the fax pass, you need to rush into the account 5000 to pay, and then click the deduction link in the email to deduct the fee (it is to rush into the account, not to enter the game, nor to be a gold coin).

4. The ID card was successfully modified on 12 five days after the closure (if there is any account dispute during the period, the application for modification will be suspended).

Only when the ID card information is in your own hands and not disclosed to others can you avoid account disputes as much as possible, so please consider it carefully and contact us at any time if you have any questions.