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I got Samsung S4, and forgot the lock screen password of my mobile phone. What do I have to do to unlock it? Even if the factory settings are restored.
If you forget the phone screen lock password, I suggest you try to unlock it through the remote control function:

The phone supports the Samsung Dive remote control function, and remote control and data movement (or WLAN) are enabled; To bind a Samsung account to a mobile phone, please log in to the Samsung remote control website.

After logging in with a Samsung account, click "Unlock My Device". After operating in this way, the previously set screen locking mode will be changed to the default sliding unlocking mode.

if the mobile phone does not meet the requirements of using the remote control function, please send the machine to the Samsung service center, and the after-sales engineer will help you unlock it safely. The address information/customer service telephone number of Samsung Service Center can be inquired by the following methods: Please visit the Samsung official website Service Center page-select the product you want to inquire and the province and city where you are located to search.