The common symptoms of mobile phone poisoning are that the phone automatically downloads other promotional software, the phone freezes and becomes hot, and blocked advertisements appear. It will even intercept normal bank text messages, causing the user's account to be stolen, and the bank card to be swiped, etc. If you suspect that there are Trojans or viruses in your phone, please try to remove it according to the following steps:

Please try to install a security software (for example: mobile phone manager, etc.). Take Mobile Phone Manager as an example. Open Mobile Phone Manager and click One-click Physical Check on the main interface to automatically detect problems on your phone and provide treatment suggestions. Click One-click Clear to delete virus programs.

If you are unable to solve the problem, please try to download the flash package and tools from the official website of the mobile phone brand to completely restore the phone. If you cannot handle it yourself, please send it to the official after-sales service of the mobile phone brand for repair.