Article 16 The petitions put forward by the complainant shall be submitted to the organ at the same level or at the next higher level that has the right to handle them according to law; If the petition has been accepted or is being handled, and the complainant puts forward the same petition to the superior organ of the accepting and handling organ within the prescribed time limit, the superior organ will not accept it.
Seventeenth letters and visits, generally should use letters, emails, faxes and other written forms; If the complainant makes a complaint request, it shall also specify the complainant's name, address, request, facts and reasons.
The relevant authorities shall record the name, address, request, facts and reasons put forward orally by the complainant.
Article 18 Where a complainant raises a complaint through a visit, he shall do so at a reception place established or designated by the relevant authority.
Many people use the form of visits to put forward letters and visits, and representatives shall be elected, and the number of representatives shall not exceed 5.
Article 19 A complainant shall objectively and truthfully state the matters of complaint reporting, and be responsible for the authenticity of the materials he provides. Do not fabricate or distort facts, and do not falsely accuse or frame others.