Enter the wrong BOC E shield password for 5 consecutive times, and the system will lock BOC E shield. The system will not unlock automatically. Please bring the original and photocopy of the valid ID card of the agent and the original documents of other units to the Bank of China Company to unlock the BOC E shield. After that, you need to click the "CA certificate download" link on the right side of the enterprise online banking login page to complete the CA certificate update and reset the certificate password.

Tips: Original certification documents of other units: generally speaking, it refers to administrative institutions and military units without business licenses. You can provide the original approval of the superior unit or the legal person certificate of the institution and other relevant certificates. Please consult the bank in detail before handling the specific information.

The above contents are for your reference. Please refer to the actual business regulations.

If in doubt, please consult the online customer service of China Bank or download and use the mobile banking APP of China Bank to handle related business.