Pattern/signature unlock mode
If the pattern/signature unlocking method is selected, it can be easily unlocked by using the PIN code set at the time of setting. When the wrong unlocking pattern or signature is entered for 5 consecutive times, a warm prompt "Please try again after 30 seconds" will be displayed on the screen. Don't be discouraged, just click OK to find the "Backup PIN" in the lower right corner of the screen, enter the PIN password that you have always remembered before, and then click OK to unlock it smoothly.
Backup PIN code
This PIN code is the backup password you set when setting pattern lock, etc. This is very important. If you forget to back up your PIN password, or the above methods are ineffective, or the situation does not meet the above requirements, please send your mobile phone to Samsung Service Center. Our professional after-sales engineers will provide you with safe and professional unlocking services.