Ping An Insurance Auto Insurance Claims Process:

The first step is to report the incident: After a vehicle accident occurs, please immediately report the incident to the public security and traffic police department, and promptly call the Ping An Property and Casualty Insurance customer service hotline to report the incident. .

The second step is investigation: After reporting the case, the insurance company will send an investigator to the site for preliminary inspection to determine whether it is covered by insurance liability. The car owner needs to protect the accident scene before waiting for the insurance company staff to arrive.

The third step is to determine the damage: Under normal circumstances, the damage to the vehicle in a unilateral accident is not very serious. The insurance company’s survey personnel can directly determine the damage at the scene, and the customer can directly drive the vehicle away. Repaired. You can also go to the insurance island to consult experts

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