Hello. Taobao bought a fake, but the seller denied it. You can handle it this way. Open Taobao. Then click me in the lower right corner. After entering the new page, click the button that I draw a red circle.

Then read the instructions on the interface carefully. Select the button that is relevant to you. Then follow the operation on the interface, and you can enjoy the official after-sales service of Taobao. The important question is coming again. Because this is your first operation. Be sure to read the instructions on the interface carefully. Then select the button related to you before the operation.