In daily life and work, more and more occasions need to use the letter of commitment, which has certain norms in writing. Or can't do anything about the commitment letter? Here are eight quality assurance promises I have compiled for you. Welcome everyone to learn from them, I hope it will help you.

China Industrial and Commercial Bank Ningxia Branch Quality Assurance Commitment Letter 1:

If we win the bid for the business office building project of China Industrial and Commercial Bank of China Ningxia Branch, in order to ensure the normal use of the business office building project of China Industrial and Commercial Bank of China Ningxia Branch within a reasonable service period, we promise as follows:

A, the scope and content of engineering quality warranty

During the quality warranty period, in accordance with the management provisions of relevant laws, regulations and rules, undertake the quality warranty responsibility of this project.

The content of quality warranty is the whole content in the construction drawing.

Second, the quality warranty period

1, the reasonable service life of the civil engineering as the main structural engineering as stipulated in the design documents; Other civil engineering for two years, roofing waterproof engineering for five years;

2, electrical pipeline, water supply and drainage pipeline installation project for two years;

3. Heating and cooling are two heating periods and cooling periods;

4. Outdoor water supply and drainage, residential roads and other municipal public works are/year;

5. Other agreements: It shall be implemented in accordance with the Regulations on the Management of Construction Projects.

Third, the quality warranty responsibility

1, which belongs to the warranty scope and content, we will send someone to repair it within 7 days from the date of receiving the maintenance notice. If we don't send someone to repair within the agreed time limit, the employer may entrust others to repair, and the warranty fee shall be deducted from the quality warranty fund.

2. In case of emergency repair accidents (such as leakage of running water and heating). ), we will

After receiving the accident notice, maintenance personnel will be organized to go to the site for emergency repair immediately. For accidents caused by reasons other than the contractor's construction quality, the repair cost shall be borne by the employer.

3. We guarantee the quality of foundation and main structure engineering within the reasonable use period stipulated by the state.

Four. Warranty guarantee measures. See "14". Engineering warranty measures and commitments "can be found in the construction organization design on page 289.

Verb (abbreviation of verb) economic penalty for breach of contract: If the contractor completes the completion acceptance of the project construction, our company promises that if we fail to implement the above warranty measures and commitments, we will accept an economic penalty of not less than 5‰ of the total project cost.

Hereby promise

Bidder: Ningxia Construction Engineering Group Co., Ltd. (company seal)

Legal representative or entrusted agent:

Date: September 20xx 13

In order to ensure the normal operation and use of the * * system, we will be responsible for providing daily maintenance, emergency treatment, system function adjustment, customer questions and suggestions collection and other services during the maintenance period.

I. Service Contents and Service Standards

1, daily system maintenance

(1) Provide quick handling service for daily errors and anomalies of the system; Service standard:

Provide high-quality, fast on-site and remote technical support services.

If the exception and error report belongs to data error or user misoperation, there is no need to modify the program to ensure that the problem is solved within 1 working days and fed back to the customer;

If exceptions and errors are system defects, the program needs to be modified. According to the workload, the problem will be solved within 2-4 working days and feedback will be provided to customers.

(2) data backup service;

Service standard:

In daily operation, data backup is conducted every 3-5 natural days;

During the reporting period of hidden dangers of enterprise self-inspection, data backup shall be conducted every 1 working day.

Step 2 deal with it urgently

When the system crashes, it is responsible for restoring the system and data of the self-checking and self-reporting module; Business standard

Responsible for restoring the system and data of the self-inspection and self-reporting module within 1-2 working days. Analyze the cause of the crash and give feedback to customers.

The continuous improvement scheme of the system is given, and the system is continuously optimized and improved.

3, system function adjustment and upgrade

After the system runs for a period of time, if customers put forward new rationalization suggestions, new functions will be designed and realized on the basis of mutual understanding through discussion.

Business standard

Provide good technical support;

The implementation progress depends on the workload, and both parties shall negotiate;

4. Customer questions and suggestions

Responsible for receiving telephone consultation during self-examination and self-report, and answering users' questions online. Business standard

Legal working day 9:00 ~ 16:30

Responsible for collecting and sorting out users' complaints and consulting information to ensure that users' problems and

It is required to deal with it in time, track and verify the handling situation, and establish a system operation and maintenance file to provide a basis for continuous improvement of the system.

Second, the service process

1, technical support response

If the system fails during the technical support period, our company should respond within two hours after receiving the technical service request call and assist in troubleshooting in time.

Three. Contact information of technical service

Telephone:

Address:

Quality Assurance Commitment Article 3 Dear _ _ _ _ _:

In order to create excellent corporate brand image, first-class enterprises and first-class products, in the spirit of "customer first" and the principle of "zero tolerance for quality", we promise as follows:

I. Quality system

The company strictly abides by ISO900 1:20xx quality management system, and designs, develops, manufactures and tests products according to international advanced standards. The quality control of products covers all aspects from raw materials to after-sales products. From contract review, to raw material procurement, and then to product ex-factory inspection, it is checked at all levels and recorded at all levels, and the records can be traced back. Adhere to "zero tolerance for quality", prevent unqualified products from entering the next process, and ensure that each product is 100% tested and 100% qualified.

Second, the control of raw materials

The quality of raw materials is the basis of product quality. Every batch of raw materials enters the factory and is tested according to the standard. For the core components, the "zero defect" sampling scheme is adopted, with zero receipt and one-time refund. The company has established a scientific supplier management system, assessed by high-quality standards, and constantly increased the introduction of international and domestic first-class suppliers to ensure the high quality level of raw materials.

Third, product inspection.

Every link of product production is inspected by full-time inspectors. "Zero defect" management scheme is adopted in each link, and unqualified semi-finished products cannot enter the next process. From SMT to DIP, and then to the whole machine test, keep complete test data and make regular statistical analysis. Respond quickly to abnormal situations, and professional quality engineers will organize the implementation of correction and prevention.

Fourth, customer complaints.

Customer complaints and customer needs, the company ensures that:

Timely handling of customer complaints:100%;

Customer complaint completion rate:100%;

Customer demand conversion rate: 100%.

In response to customer complaints, the company will respond in time and organize relevant departments and personnel to conduct in-depth research and control.

Formulate scientific and reasonable rectification measures. According to customer demand, 100% will be transformed into the company's product characteristics.

Verbs (short for verb) are constantly improving.

Continuous improvement is one of the most basic characteristics required by quality management system. The company regularly discusses the latest technical standards, the latest product models and advanced quality control methods, and constantly improves the design, technology and quality management according to the actual situation, and finally continuously improves the product quality level and service level.

We will strive to improve quality management, improve product quality, and constantly meet customer satisfaction. Hereby promise!

Quality assurance commitment 4 1, providing users with comprehensive and high-quality service as the service slogan, serving users wholeheartedly and faithfully, and conscientiously implementing the regulations of the superior on motor vehicle maintenance management, with low price and high quality.

2. Carefully check the vehicles maintained by users and make project records, listen to the questions raised by users, fill in the maintenance items, make a valuation sheet, and the users sign for approval.

3, in the process of maintenance, found it necessary to increase the maintenance items, timely contact with users, explain the situation, get the user's reply before construction, give warm and patient explanation to users.

4, for the maintenance of vehicles, to ensure the quality, timely delivery, establish the urgent needs of users, the implementation of 24-hour service, to solve problems for users, equipped with emergency rescue vehicles.

5. Provide follow-up service for vehicles leaving the factory for maintenance, and guarantee them according to the quality guarantee period and engineering quality guarantee period stipulated by the state.

6. For vehicles that need to buy spare parts for maintenance, ensure that they can take the initiative to give detailed answers to the owners on issues such as price, origin and quality of the spare parts factory, and then seek the opinions of the owners for processing.

Safety commitment letter of installation, renovation and maintenance unit

Electromechanical category:

Who is engaged in the elevator, lifting machinery, passenger ropeway and large amusement facilities and other electromechanical special equipment (hereinafter referred to as electromechanical special equipment) installation, renovation, maintenance and daily maintenance of the elevator units, must obtain the "special equipment installation, renovation, maintenance license", and engage in the corresponding work within the scope of the license. The elevator daily maintenance unit must obtain the elevator maintenance qualification license.

(a) the installation, renovation and maintenance of elevators must be carried out by the elevator manufacturing unit or its construction unit authorized and agreed by the contract and approved by these rules.

(two) the elevator installation, maintenance and daily maintenance units shall sign relevant contracts or agreements with the corresponding special equipment manufacturing units to ensure their necessary technical guidance, cooperation and spare parts supply. If the manufacturing unit no longer has the qualification of manufacturing license for the corresponding type of special equipment, the unit undertaking the corresponding construction shall be responsible for ensuring that the equipment meets the requirements of the corresponding safety technical specifications and standards.

(three) the elevator daily maintenance unit must ensure that its employees can arrive at the location of the elevator in time and arrive at the scene of the accident within 30 minutes after the accident.

(4) In the process of installation and renovation, there shall be at least 2 operators with corresponding operation project "Special Equipment Operator Certificate" on site, including project leader 1 person and on-site safety inspectors 1 person.

(5) During the routine maintenance of maintenance and elevators, there shall be no less than 1 person with the corresponding operation item "Special Equipment Operator Certificate" on site.

(6) Take effective measures to eliminate potential safety hazards in construction, and conduct on-site operations in strict accordance with the construction plan prepared by the unit. When it is really necessary to adjust the construction plan, the management system of preparation, review and approval of the construction plan must be strictly implemented.

(seven) without the authorization or consent of the manufacturer, the transformation unit must replace the product nameplate of special equipment, and indicate its name, transformation date and license number on the product nameplate and quality certificate.

(eight) after the installation, renovation and major maintenance of special equipment, the construction unit must carry out strict self-inspection in accordance with the requirements of relevant safety technical specifications and standards.

Boiler:

All units engaged in boiler and pipeline installation and renovation within the scope of the Regulations must obtain the License for Installation, Renovation and Maintenance of Special Equipment issued by the General Administration of Quality Supervision, Inspection and Quarantine before they can engage in boiler installation and renovation within the scope of the license. A boiler manufacturing enterprise that has obtained a boiler manufacturing license may transform the boiler manufactured by the enterprise and install the whole (group) boiler manufactured by the enterprise without obtaining a license.

Installation and renovation units shall comply with the following provisions:

(a) shall not exceed the permitted scope of installation and renovation of boilers;

(two) shall not install and transform boiler products manufactured by units that have not obtained the corresponding boiler manufacturing license;

(three) shall not install boiler products with incomplete factory information or without supervision and inspection (except for bulk boilers that leave the factory by stages);

(four) the boiler shall not be transformed without registration;

(5) Portable boilers without regular inspection shall not be installed;

(six) shall not install and transform scrapped boilers, or transform non-pressure boilers into pressure boilers;

(seven) shall not forge, alter, transfer, lease and lend the license;

(eight) the boiler installation and renovation project shall not be subcontracted to other units without corresponding qualifications.

The installation and transformation unit shall perform the following obligations in the construction process:

(a) before the boiler installation and renovation construction, the installation and renovation unit shall fulfill the obligation to inform in accordance with the provisions;

(two) consciously accept the safety supervision of the local quality and technical supervision departments, and actively cooperate with the boiler installation and renovation supervision and inspection institutions to carry out inspections in accordance with the "Regulations" and "Rules for the Supervision and Inspection of Boiler Installation and Renovation" and other safety technical specifications;

(three) found that the boiler pressure components (components) have quality problems that affect safety, it should stop construction, report to the quality and technical supervision department of the installation location in time, and continue construction after the relevant problems are solved;

(4) Be responsible for the construction quality of installation and renovation, record the quality of boiler installation and renovation in time, properly keep the boiler data and witness data, and hand over the relevant technical data to the boiler user for archiving within 30 days after the completion acceptance.

Our unit agrees to the above provisions and promises to tell the truth. In the installation, renovation, maintenance and routine maintenance, safety will be put in the first place in strict accordance with the Regulations on Safety Supervision of Special Equipment and the above provisions.

Commitment unit _ _ _ _ _ _ _ _ _ _ _ _

Signature date of the person in charge _ _ _ _ _

Letter of Commitment for Quality Assurance 5 I. Commitment for Project Quality

Ensure that the project quality after completion and acceptance reaches the current national standard "Code for Acceptance of Project Quality".

Second, about the commitment to the construction period

According to the drawings and engineering facts provided by the construction unit and the comprehensive strength of our company, we promise that the construction period will be calendar days.

Three. service promise

1, organize the first quality return visit within three days after the project is delivered for use, guide the use, repair and maintenance of engineering equipment, and timely understand and guide the deficiencies in use; Conduct a second full-service return visit after half a year of use; A year later, the third quality return visit was conducted to solicit customers' opinions.

2. Within one year after delivery, the construction unit will set up a perennial maintenance service team near the construction site, which will be on call. Any quality problems caused by the construction unit shall be guaranteed and replaced by the construction unit, leaving no hidden dangers.

3. Our company is equipped with a special product quality return visit car, which will pay a return visit in strict accordance with our company's social service commitment.

4. Service content:

Long-term consulting preferential service; For the project with the expiration of the warranty period, we will provide high-quality and high-priced services, and the friendship will last forever after the project is completed. We will continue to keep in touch with users and provide engineering consulting services free of charge.

IV. Commitment of Project Manager and Management

Ensure that the construction is organized according to the winning project manager and management personnel listed in the bidding documents, and ensure that the project manager and technical director are present.

Five, about the rainy season, busy farming season, legal holidays and labor security commitments.

Ensure that effective measures are taken during rainy season, busy farming season and magic weapon holidays to ensure sufficient labor force and not affect normal construction.

Six, about the commitment to cooperate with the owner and supervision unit

Make sure to actively cooperate with the owner's supervision unit and do a good job in project construction.

Willing to sign a construction contract under the above promised conditions.

The quality guarantee period of the series of water treatment equipment produced by our company is one year. If there is a problem with the product quality within one year, our factory is responsible for warranty and replacement. After the one-year warranty expires, our factory will give priority and preferential treatment to wearing parts, supply them at cost price and provide lifelong service. The service life of the main equipment provided by our factory is guaranteed to be more than ten years, and it is manufactured in strict accordance with the standards. The company is responsible for compensating the losses caused by product quality problems.

For the water treatment system project of your company (factory), our factory makes the following commitments in after-sales service:

First, our company implements three guarantees for product quality, namely: warranty, replacement and warranty;

Second, after the contract is signed, the quality and quantity shall be guaranteed and delivered on time;

3. Our company guarantees that the equipment provided meets the contract indicators. If the system fails to pass the acceptance due to the product quality or installation quality problems of our factory, our factory will rectify it in time until it is qualified, and the expenses incurred during the production period will be borne by our factory.

4. Our company is responsible for training the operation and maintenance personnel of the buyer during the system debugging, and can operate independently;

5. Answer the technical consultation of the Buyer at any time;

6. When the equipment is delivered, the factory shall deliver the following materials to the buyer: delivery list, product certificate, product sample, product instruction manual and technical materials;

After receiving the letter or phone call from the user about the quality problem, it is guaranteed to reply within 24 hours, and service personnel will be sent to the site to solve the problem as quickly as possible within 2 working days.

Letter of Commitment for Quality Assurance 6 Dear xxx:

Since its establishment, XXXX has always positioned product quality as the core of the company's participation in market competition. It is this successful positioning and the strong product quality consciousness of all employees of Shuang Bao Company that makes Shuang Bao Company become a well-known enterprise in China electric power measurement and monitoring industry.

According to the product quality requirements, the company has established a strict quality inspection system. The company strictly controls and manages all links related to product quality, establishes scientific inspection procedures, quantifies inspection indicators, and puts the responsibility on people to ensure the company to produce qualified products continuously and stably.

The company strictly controls raw materials, puts an end to "three no products", selects well-known brand products at home and abroad, establishes strict product process indicators, and establishes a good supply-demand relationship with suppliers.

Shuang Bao Company has established a regular employee quality training system. With the new knowledge and information of quality management, it has established every employee's quality consciousness and standardized his own behavior, from a solder joint and a line to the whole machine, and is meticulous and strives for perfection. The quality inspection department has established a standardized inspection procedure, equipped with advanced and perfect inspection equipment and means, carried out inspection in strict accordance with the procedure, and made a good 7-day aging experiment of the product, thus preventing an unqualified product from leaving the factory.

The company's products have been tested by Henan Technical Testing Institute every year, and all the performance indicators have passed the first test. We will make unremitting efforts to provide users with satisfactory products and services.

Commitment: xxx

Date: xxx

Letter of Commitment for Quality Assurance 7 _ _ _ _ _ _ (Construction Unit or Bidding Office)

After studying the bidding conditions, survey design and construction drawings of _ _ _ _ _ _ _ _ _ _ construction and installation project, and inspecting the construction and installation site, after careful research and accounting, we are willing to undertake the construction tasks of all the above projects and ensure the bidding quality as follows:

We hereby agree that we will be bound by this tender within _ _ _ _ days after it is issued, and we are willing to be bound at any time during this period (that is, from _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Formal signing of _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

We promise that this tender (tender letter) will not be changed for any reason once it is issued, and we will not refuse to sign the construction contract and construction after winning the bid; Once winning the bid, this tender together with your letter of acceptance will constitute a legally binding agreement between us and your company before signing the formal contract.

Tender Release Date: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Bidder: _ _ _ _ _ _ _ (official seal)

Person in charge of the enterprise: _ _ _ _ _ _ (seal)

Contact person: _ _ _ _ _ _ (seal)

Tel: _ _ _ _ _ _ _ _

Address: _ _ _ _ _ _ _ _

Chapter VIII Quality Assurance Commitment According to the Road Traffic Safety Law of the People's Republic of China and its implementing regulations, the National Metrology Law of People's Republic of China (PRC) and its implementing rules, the Measures for the Supervision and Administration of Motor Vehicle Safety Technical Inspection Institutions (OrderNo. 12 1 of the General Administration of Quality Supervision, Inspection and Quarantine) and other laws and regulations, in order to standardize motor vehicle safety technical inspection activities and ensure the accuracy and reliability of inspection data, this motor vehicle.

1. Strictly abide by the provisions of the Road Traffic Safety Law, Metrology Law, Measures for the Supervision and Administration of Motor Vehicle Safety Technical Inspection Institutions and other relevant laws and regulations, carry out motor vehicle safety technical inspection activities according to law, strictly implement the existing effective inspection standards and norms, ensure the accuracy and reliability of inspection data, be responsible for inspection results, and bear legal responsibilities caused by inspection work.

Two, strictly implement the management system of motor vehicle safety and technical inspection institutions, improve inspection rules and regulations, standardize motor vehicle safety and technical inspection behavior, ensure the quality of inspection work, and improve the inspection service level.

Three, strengthen the management of motor vehicle safety performance testing equipment, equipped with all testing equipment in line with the provisions of the "technical conditions for motor vehicle operation safety", according to the law of measuring instruments (testing equipment) in use for periodic verification, to ensure that the testing equipment is normal and intact.

Four, strictly carry out inspection work within the scope of qualification, and do not carry out inspection business beyond the scope.

Five, strengthen the motor vehicle safety technical inspection personnel training and internal management, and constantly improve the professional ability of inspection personnel, to ensure that all inspection personnel show certificates.

Six, earnestly fulfill the obligations of motor vehicle safety and technical inspection agencies, and take the initiative to accept the inspection, management and social supervision of quality and technical supervision departments.

Seven, adhere to the integrity-based, firmly establish the concept of "quality first, customer first", and provide warm and high-quality services.

Name of security inspection agency: security inspection agency promisor:

Supervision number of security inspection agency: supervision number of supervision department: