1. first, confirm whether the pen of Hanwang Tang Dynasty is connected to the computer. You can switch to a different USB interface or connect it to someone else's computer to see if there is any response in the lower right corner of the screen. If it is normal, it should show that the external device is caught and the driver is automatically installed.

2. Please install the CD-ROM drive again, and follow the prompts step by step. After installation, restart the computer.