According to the first paragraph of Article 17 of the Interim Provisions on Administrative Punishment Procedures for Market Supervision and Management, there are generally four ways to source cases:

1, according to the supervision and inspection authority (double follow-up mechanism: randomly determine law enforcement personnel and randomly inspect the inspected units);

2. Consumer complaints and reports;

3, the relevant departments to transfer;

4, the higher authorities designated jurisdiction or assigned;

Two, whether the case is filed or not approved.

The market supervision department shall submit the case to the person in charge of the market supervision department for examination and approval according to the verification of the clues of illegal acts, and decide whether to file a case.

Third, do a good job of on-site inspection records.

When the law enforcement officers of the market supervision department inspect the articles or places suspected of violating the law, they must make on-site transcripts, record the on-site inspection process, collect on-site evidence, and the parties shall sign and seal page by page after checking them correctly.

4. Issue an inquiry notice and make an inquiry record.

The market supervision department shall exercise its functions and powers according to law. In order to find out the facts of the case and require the parties or relevant personnel to accept inquiries and provide materials, a notice of inquiry shall be issued. When inquiring, investigating and recording the relevant contents of the parties and other personnel, a record of inquiry shall be made, which shall be signed and sealed page by page after being checked by the parties.

Five, write a case investigation report.

The market supervision department shall, according to the provisions of Article 45 of the Interim Provisions on Administrative Punishment Procedures for Market Supervision and Management, summarize all cases, put forward opinions on handling them, write a report on the end of case investigation and submit it to the case review institution.

Sixth, case review.

The audit institution of the market supervision department shall audit the investigation report and case materials submitted by the case handling institution, and put forward audit opinions.

Seven, administrative punishment notice and administrative punishment hearing.

Before making a decision on administrative punishment, the market supervision department shall inform the parties of the facts, reasons, basis and punishment contents of the decision on administrative punishment, as well as the rights of statements, defenses and hearings enjoyed by the parties according to law.

Eight, the examination and approval of the decision on administrative punishment.

After the investigation of the case, the case-handling agency of the market supervision department will submit the final treatment proposal to the person in charge of the market supervision department for approval and decision. If the circumstances are serious, it is necessary to discuss and decide collectively.

Nine, issued a decision on administrative punishment.

After the approval of the person in charge, the case-handling institution of the market supervision department shall make a decision on administrative punishment according to law, and issue a "Decision on Administrative Punishment", which shall specify the facts, reasons, basis and punishment contents of the decision on administrative punishment.

Ten, "administrative punishment decision" served.

The market supervision department shall promptly deliver the written decision on administrative punishment to the parties concerned, and make a service receipt, which shall specify the name, document number, addressee, service time, address, signatory and service mode of the service document. Generally, there are direct delivery, lien delivery and entrusted delivery.

Eleven, closing the examination and approval.

After the implementation of the administrative punishment decision, the case-handling institution of the market supervision department shall report to the person in charge for examination and approval.

Twelve, the case of administrative punishment.

After the case of administrative punishment is closed, the market supervision department shall make and fill in the cover of the case file and file all the materials of the case.