Logistics Management Employee Code (5 general articles)
The code is based on the spirit of the party and the country’s policies, laws, and regulations, combined with the unit, this department, and this system. Provisions formulated to regulate and restrict people's moral behavior based on the actual situation. Therefore, they have binding and normative characteristics, but they do not have direct legal restrictive effects. The following is the logistics management employee code (5 general articles) brought to you by me. I hope it can help you!
Logistics Management Employee Code 1
1. Company employees arrive at the company for roll call at 8 a.m., and those who do not show up for roll call will have 5% of their monthly salary deducted.
2. The employees of the company are responsible for handling matters in their own workplaces, and other company personnel are not allowed to comment or criticize.
3. Company employees are not allowed to play, gamble, drink, or have other free entertainment activities during working hours. After investigation and verification, 10% of the monthly salary will be deducted.
Fourth, company employees must maintain their own hygiene and the company's environmental hygiene, establish a good company image, and the company will issue professional attire to you after you officially join the company.
5. The company’s employees shall keep the company’s business secrets and business information strictly confidential. If they disclose business secrets to other logistics companies in the same industry, they will be handed over to the local public security unit in accordance with the business secret law. In serious cases, a representation will be submitted to the court. The parties concerned shall be responsible for the consequences.
6. Customers are God. When customers visit our company, they must provide enthusiastic service, answer questions patiently, and use civilized language. Logistics Management Employee Code 2
Chapter 1 General Principles
Article 1 is to establish the overall image of the company, strengthen and standardize corporate management behavior, and create and cultivate a team of highly disciplined and high-quality employees. To promote the sustainable, stable and healthy development of the enterprise, this management system is specially formulated in accordance with relevant national regulations and the actual situation of the company.
Article 2 These rules and regulations include a series of relevant personnel activities and procedures such as behavioral norms, recruitment, training, rewards and punishments, personnel changes, etc.
Chapter 2 Code of Conduct
Article 3 Rights of Employees;
(1) Enjoy the civil rights granted by law;
(2) The right to enjoy wages, benefits and other benefits stipulated by the company;
(3) The right to stop and report people or things that violate laws and disciplines.
Article 4 Obligations of Employees
(1) Consciously abide by national laws, regulations and the company’s rules and regulations;
(2) Consciously maintain The company's image, reputation and interests. Observe professional ethics, be dedicated to work, and be loyal to the company to form a good atmosphere of mutual respect, mutual encouragement and progress, and develop together with the company to achieve the same destiny;
(3) Consciously abide by confidentiality regulations and not disclose them The company's secrets and company information;
(4) Put the company's interests first, remember the rules and regulations in everything you do, and eliminate waste;
(5) Between employees We should unite and be friendly, live in harmony, help each other, cooperate with each other, seek common ground while reserving differences, take the overall situation into consideration, and correctly handle the relationship between the collective and the individual.
Article 5: Asking for leave:
(1) Personal leave and sick leave: Employees who ask for leave due to personal reasons must go through the written leave application procedures with their department in advance, and the period of less than one day (including one day) shall be approved by the department. ; More than two days (including two days) shall be approved by the leader of the competent department and reported to the Human Resources Department for filing. During the personal leave, your salary will be deducted, and you are not allowed to engage in second jobs or activities that harm the company's interests. Once discovered, you will be treated as absent from work or the labor contract will be terminated.
(2) If an employee is unable to work due to illness, he should notify the company in time. If it takes less than two days (including two days), it will be approved by the department; if it takes more than three days (including three days), it will be approved by the leader of the competent department, and a record will be made. A hospital certificate should be presented after work. If the sick leave lasts for more than three months, it shall be handled in accordance with the provisions of Chapter 4, Article 40, and Paragraph 1 of the Labor Contract Law. During sick leave, employees are not allowed to engage in second jobs or activities that harm the interests of the company. Once discovered, they will be treated as absent from work or the labor contract will be terminated;
(3) Work-related injury leave: Those who are injured or disabled on the job will be Cancellation of leave with hospital certificate.
An employee's work-related injury must be certified by his/her department and investigated and verified by the company's production safety leadership team before work-related injuries can be dealt with. A work-related injury accident report form and certificate must be filled in step by step. During the work-related injury period, the employee will be paid the wages of the labor contract signed with the company. Work-related injury treatment
During the period of recuperation, you are not allowed to engage in a second job. Once discovered, work-related injury benefits will be cancelled.
Article 6 Labor Discipline:
(1) The company implements a forty-hour work week, with a daily working time of eight hours;
(2) Company employees must abide by the work and rest time specified by the company and must not arrive late or leave early;
(3) Company employees must abide by the attendance system, and a dedicated person is responsible for attendance;
(4) Attendance personnel It must be strictly controlled and no malpractice for personal gain is allowed. If found, the day's salary will be deducted;
(5) If you leave the company midway, you must present the leave permission slip and register with the attendance personnel before leaving the factory, otherwise it will be treated as early leave and absence. ;
(6) Unexcused absences will be treated as absenteeism, and those who are absent from work for more than three consecutive days or more than fifteen days in total throughout the year will be terminated from the labor contract;
(7) Strictly prohibited in the warehouse Smoking;
(8) No personal work is allowed during the time, no snacks are allowed, and no drinking is allowed during work and lunch time (except for business reception);
(9) No leaving without authorization during working hours In the work area, it is not allowed to skip work, take off work, nap, or sleep;
(10) Wear a badge during working hours, and work clothes or other labor protection equipment must be worn according to regulations; (11) Company employees must be unconditional Obey the work transfer management of the department and person in charge within the scope of their duties. If they do not obey the transfer assignment and management, the main leader of the department in charge has the right to notify them to wait for work or to be laid off.
Article 7 Civilized Production:
(1) Carry out civilized production according to the company’s production site management evaluation rules. Make sure that the site is clean after construction and there are no debris on the ground, keep the roads in the warehouse unobstructed, and do a good job in environmental sanitation and greening of the contract area;
(2) Protect the company's property and do not arbitrarily remove the company's property Property is already owned and theft, intentional damage and waste of company property is strictly prohibited;
(3) Employees must be united, friendly, respectful, helpful and civilized;
( 4) Strictly abide by labor disciplines and professional ethics;
(5) It is strictly prohibited to cause trouble, make unreasonable troubles, make noise, spread rumors, be passive and slow down work, disrupt the normal working order, and strictly prohibit gambling, fighting and other disciplinary violations in the factory area Illegal conduct.
Chapter 3 Recruitment
Article 8 The recruitment of personnel by the company is an external recruitment act by the company based on production, operation and the need for relevant professionals. Recruitment Personnel should be reviewed, reviewed, and approved in accordance with the hiring procedures, and they can be hired only after they are qualified. You should go through the registration procedures for job hunting and submit the following information:
1. Copy of ID card; 2. Education certificate and professional title certificate;
3. One-inch bareheaded photo.
Chapter 4 Training
Article 9 The training of company employees shall be managed under the centralized management of the company and carried out in close cooperation with various functional departments.
Article 10: Based on the needs of enterprise production, operation, and management, training plans and requirements for professional and technical and managerial personnel shall be proposed, and shall be submitted to the general manager of the company for review and approval before organization and implementation.
Article 11 Each department shall formulate an annual employee training demand plan based on the company's production, operation, and management needs, and submit it to the company's general manager for approval and filing.
Article 12 For unplanned training projects, all relevant departments must submit the additional training project plan to the company’s general manager for approval and filing before organizing and implementing it.
Article 13: Adhere to the training system of “train first, then get on the job”. Newly hired employees, transferred employees, and new equipment operators must first undergo training, be assessed to meet the basic requirements for the position, and obtain a job qualification certificate before they can take up the job.
Article 14 All types of training, whether outsourced or internal, must be evaluated for training effectiveness to ensure the effectiveness of the training and the improvement of employee skills. The assessment results will be recorded in the employee training files. Those who fail the assessment results will be retrained. If the external training personnel fail the assessment, they will bear the training expenses themselves.
Chapter 5 Personnel Changes
Article 15 Approval Procedure for Transfer of Department Heads
The transfer of department heads shall be proposed by the general manager and can only be transferred after approval by the chairman of the board. .
Article 16 Approval Procedure for Employee Transfers Between Departments
Based on work needs, the head of the employing department puts forward employment requirements, fills out the "Employment Application Form", and submits it to the general manager. Negotiate with the head of the employing department and the manager in charge to select candidates.
Article 17 Approval Procedures for Transfer of Employees within the Department
Position adjustments of employees within the department (including temporary secondment for more than 3 working days and trial positions) shall be proposed by the department head and approved by the manager in charge. Review with the general manager, and after approval by the general manager, the department head will complete the filing. Logistics Management Employee Code 3
1. Purpose
In order to further standardize the behavior of logistics company employees, maintain the company's normal working order, and improve corporate execution and core competitiveness, this is based on the group company's The relevant provisions of this Regulation are formulated.
2. Scope of application
The company’s formal contract workers, probationary contract workers and labor dispatch employees of all ranks.
3. Principles and definitions
3.1 In line with the principle of improving work efficiency and reducing costs, the company implements a combination of punishment and education to guide employees to consciously abide by the company's rules and regulations and standardize employees’ daily behavior.
3.2 The company’s decisions on handling employees should be made publicly, except those involving personal privacy and company business secrets.
3.3 The company’s punishment of employees’ disciplinary violations shall be based on the investigation of the facts and the severity of the case, and the relevant functional departments of the company shall impose corresponding punishments in accordance with these Measures.
3.4 Employees have the right to state and defend against the company’s penalty decisions. If an employee has objections to the punishment he or she has received, he or she should submit a written representation to the General Department within 3 days after receiving the disciplinary decision, or he or she can directly complain to the higher-level department.
3.5 Employees can report management violations to superior departments.
4. Process
4.1 If an employee meets the reward and punishment standards and needs to be rewarded or punished, the department where the employee is rewarded or punished shall fill in the "Reward and Punishment Application Form" based on the employee's need for rewards and punishments, and submit it in writing to the superior The department makes recommendations on rewards and punishments for its employees.
4.2 The General Department of the logistics company will review the "Reward and Punishment Application Form" filled out by the department where the employee is rewarded and punished, and the suggestions made, and then report them to the group company, which will be implemented after approval by the group company.
4.3 After the application for rewards and punishments is approved, it will be registered and archived by the logistics company, and the third-level and fourth-level rewards and punishments will be notified at the same time.
5. Reward and punishment methods and levels
5.1 Reward and punishment methods are divided into: notification of praise (criticism), economic punishment, dismissal
5.2 Employee rewards are divided into Four levels:
Level 1: Praise
Level 2: Commendation
Level 3: Credit recording
5.3 Employee punishment is divided into four levels Levels
Level one: criticism
Level two: warning and penalty of 20 yuan and penalty of 30 yuan
Level three: demerit and penalty of 80 yuan
Level 4: Major Demerits
6. Administrative Reward Standards
6.1 Employees of the company who have one of the following deeds will be commended.
(1) Those who have good moral character, work hard, and can complete special or major assigned tasks in a timely manner.
(2) Those who maintain the honor of the group and have specific deeds.
(3) Those who serve enthusiastically and have concrete deeds of good people and good deeds.
(4) Those who have other meritorious achievements and can serve as role models for other employees.
6.2 Employees of the company who have one of the following deeds will be rewarded.
(1) Those who propose specific plans for company management and have effective results after implementation.
(2) Those who are effective in saving energy and reducing consumption.
(3) Those who have the courage to take responsibility when encountering disasters and handle them appropriately.
(4) Reporting cases that violate regulations or harm the interests of the company.
(5) Those who have other major achievements that are worthy of praise.
6.3 Company employees who have any of the following deeds will be credited.
(1) In the event of an accident or disaster, those who do their best to rescue and reduce losses regardless of their own safety.
(2) Those who protect the safety of company property, take risks to perform tasks, and have actual merits.
(3) Those who safeguard the company’s major interests and do their best to avoid major losses.
(4) Those who have other significant achievements and can set an example for other employees.
6.4 Employees of the company who have any of the following deeds will be credited with great merit.
(2) In terms of innovation and invention, he is a significant contributor to the company.
(2) Those who record merit three times within one year.
(3) Those with other special merits.
7. Administrative Penalty Standards
7.1 Company employees who have any of the following circumstances and are found to be true will be given a warning.
(1) Those who leave their jobs without permission during working hours, or those who lie down or sleep. Penalty of 300 yuan
(2) Minor work errors caused by negligence.
(3) Failure to attend training courses arranged by the company without any reason.
(4) Those who waste public property in minor cases.
(5) Inspection or supervision personnel fail to perform their duties seriously.
(6) Those who are disheveled and do not wear clean work clothes as required.
(7) Those who use indecent language and other bad behaviors that affect the company’s image.
7.2 If an employee of the company has any of the following circumstances and is verified to be true, he or she will be given a demerit.
(1) Damage to equipment or materials or injury to others due to negligence.
(2) Making noises, joking, and making noise in the workplace and disrupting other workers.
(3) Those who are opportunistic, conceal and blind, and seek personal gain.
(4) Those who maliciously attack colleagues, make false accusations, or perjury to create trouble.
(5) Those who drink alcohol at noon without permission.
7.3 If an employee of the company has any of the following circumstances and it is verified to be true, a major demerit will be recorded.
(1) Those who leave their duties without authorization, causing accidents and causing the company to suffer heavy losses.
(2) Those who leak company business secrets.
(3) Loss of important documents, machinery, objects or tools under management.
(4) Those who change working methods without authorization causing the company to suffer heavy losses.
(5) Those who refuse to obey reasonable instructions from supervisors.
(6) Violation of safety regulations and measures causing the company to suffer heavy losses.
(7) Those who spread rumors to cause trouble and cause serious damage to the company's image.
(8) Participating in banquets hosted by cooperative units (such as auto repair shops, etc.) without permission.
7.4 If a company employee has any of the following circumstances, leading to serious consequences, and if it is verified to be true, in addition to being held accountable for financial and criminal liability, he will be dismissed and terminated from the labor contract with the approval of the competent department:
(1) Those who falsely report information when employed, mislead the company and suffer losses.
(2) Those who violate the labor contract or work rules in serious circumstances.
(3) Those who have been absent from work for more than fifteen days without justifiable reasons.
(4) Those who often violate company regulations and refuse to change despite repeated admonitions.
(5) Those who are assigned work in accordance with the contract and refuse to accept it.
(6) Those who organize and incite sabotage, or use improper means to coerce leaders and seriously disrupt the order of the company.
(7) Those who use the name of the company to commit fraud, causing significant damage to the company’s reputation.
(8) Those who abuse power for personal gain, accept bribes from others, and cause economic losses to the company.
(9) Those who fight and make trouble inside and outside the company, causing a negative impact on the company's reputation.
(10) Those who commit violent acts or seriously insult their superiors or colleagues.
(11) Those who intentionally damage company vehicles and other property, or intentionally leak company trade secrets, causing damage to the company.
(12) Those who have major complaints that have a serious negative impact on society.
(13) Those who retaliate against the complainant.
(14) Those who steal the company's (such as stealing oil, etc.) or other people's property.
(15) Those who withhold cigarettes at wholesale prices, resell counterfeit cigarettes, withhold money for cigarettes, violate the regulations of the tobacco company, and lead to serious consequences, which are verified to be true by the competent authorities.
(16) Persons responsible for major traffic accidents due to negligence or illegal operation.
(17) Those who commit illegal crimes and violate criminal laws.
7.5 The combined execution of two or more violations of laws and disciplines committed by one person.
7.6 If two or more persons violate the provisions of these regulations at the same time, they will be punished separately according to the circumstances.
7.7 Anyone who instigates, coerces, or deceives others into violating regulations or disciplines shall be punished according to the consequences of the instigated, coerced, or deceived behavior.
7.8 If a department violates these regulations, the person directly responsible shall be punished; if directed by the department head, the person in charge of the department shall also be punished.
7.9 Employees who violate disciplines under the following circumstances may be given a lighter punishment or be exempted from punishment
(1) The circumstances are particularly minor.
(2) Proactively admit mistakes, cooperate with relevant departments to investigate and make corrections in a timely manner.
(3) Due to coercion or deception by others.
8. Notes: None
9. Attachment: None Logistics Management Employee Code 4
1. Work content
1. Responsible for managing the entire process of receiving, reviewing, printing, distributing and processing orders in the order center.
2. Responsible for the handling, basis and follow-up of customer problems and complaints in various regions.
3. Responsible for managing the production of various related reports.
4. Execute superiors’ instructions on customer service and operations.
5. Track the goods in transit information once every day at 9:00 am and 4:00 pm. The information must be accurate; if the goods have arrived, send a text message and call the customer's receiving point to check the arrival status (arrival time) , the quality of the goods, the service attitude of the delivery driver, the person signing for it, etc.).
6. If there are any emergencies during the transportation of goods or abnormalities in the receipt of goods, record them promptly and inform the customer service supervisor and salesperson. If you can handle it yourself, you must handle it. If you cannot handle it, you must report it to the customer service supervisor and business staff. member.
7. At the end of the month, review the transportation costs of the shipping station’s return order and reconcile with the shipping station. If there are any abnormalities, promptly report them to the customer service supervisor and salesperson.
8. Collect and feedback customer opinions
9. Complete other tasks assigned by superiors.
2. Understand the customer
1. Understand the nature of the goods sent by the customer (referring to: name of the goods, quantity, weight, square footage, whether it is dangerous goods, destination)
2. Understand the customer’s requirements for shipping goods (referring to whether the goods cannot be placed upside down, whether they are afraid of moisture, whether they are fragile, and whether there are other requirements for appearance)
3. Understand the arrival of the goods Time (referring to: the time the customer requires that the goods must arrive at the customer's location)
3. Customer service pre-job training
1. Language
The voice must be Sweet, the tone of speech must be gentle and tactful, polite words: Hello, please wait, sorry, thank you, etc.
2. Image
Personal image is very important, and nails are not allowed to be painted. Wear revealing clothing and your hair should not be too messy to affect your work image. Wear company uniform.
3. Etiquette
Standing and sitting must be etiquette. You are not allowed to lie around in the office. When entertaining guests, you must be warm, generous and dignified. Your behavior must be appropriate and not exaggerated. Behavior, you are not allowed to play with others in the office, etc.
4. Behavior
Customer service is to serve customers and is also the company’s image ambassador. They are not allowed to leak the company’s internal confidential matters, let alone attack. Company personnel collaborated with outside companies to damage the Company's image and business dealings.
5. Attitude
You must be serious about your work, think more, reflect more, think more about your customers, do everything well, and deal with everything you encounter from the customer's perspective. Every issue we come up with is mostly focused on the interests of the company.
Logistics Management Employee Code 5
Chapter 1 Safety Management, Training and Assessment System
1. Establish a safety leadership group to conduct regular safety training and assessment for employees and implement safety production responsibilities Book.
2. Conscientiously implement the relevant policies and regulations of safety supervision, public security, fire protection and traffic management departments, regularly analyze the safety status of the enterprise, and formulate corresponding plans and measures in a timely manner.
3. Conduct safety education and training for car owners and drivers on a regular basis, and strictly control them to ensure that employees are certified to work, operate in a standardized manner, and drive safely.
4. Improve the files of car owners and drivers, and improve the training files.
5. Carry out annual vehicle inspection and vehicle insurance procedures in a timely manner, and the operation of unapproved vehicles and vehicles that are out of insurance is strictly prohibited.
6. Adhere to the "three inspections" system for vehicles and perform regular maintenance and repairs on vehicles to ensure good technical performance of the vehicles.
7. Dangerous goods transport vehicles must operate in strict accordance with operating procedures, and must be escorted by escorts to ensure foolproof safety.
8. Participate in accident handling in a timely manner and assist relevant departments to implement their responsibilities.
9. Continuously summarize safety work experience and lessons, and submit various reports in a timely manner.
Chapter 2 Safety Inspection and Accident Hazard Rectification and Tracking System
1. The company’s production safety leading group should cooperate with relevant departments to conduct safety inspections of vehicles and employees from time to time
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2. The Safety Department is responsible for conducting safety technical inspections on its vehicles more than once a month.
3. Detailed records of monthly safety inspections should be kept and filed after being signed by the owner of the bicycle.
4. Safety personnel should promptly report and report any hidden dangers discovered during vehicle inspections. Keep original records and implement a tracking management system.
5. The Safety Department will issue a notice of rectification of potential safety hazards within a time limit, and if necessary, the certificate will be withdrawn and the operation will be suspended.
6. After passing the rectification, the repair manufacturer must issue a factory certificate of qualified maintenance before normal operation can be carried out.
7. Establish accident hazard rectification files, promptly analyze the accidents that occurred, summarize experience, and take effective measures to prevent similar incidents from happening again.
Chapter 3 Regular Safety Meetings and Vehicle Insurance System
1. The relevant person in charge should hold a regular production safety meeting at least once a month.
2. The safety department should organize drivers, escorts and vehicle owners to promptly publicize and study the national laws and regulations. And keep detailed records for future reference.
3. The Safety Department is responsible for the compulsory insurance of vehicles.
4. Notify the car owner in time to renew the insurance. The third-party liability insurance must be more than 100,000 yuan. Dangerous goods vehicles must be insured by carrier liability insurance.
5. Bicycle insurance should be purchased in full and in a timely manner, and the insurance policy should be archived by the company for future reference.
6. It is strictly forbidden to miss or expire vehicle insurance. ;