Apple mobile phones will usually be repaired when returned to the factory. The maintenance engineer will decide whether to replace some parts or replace you with a new phone based on the condition of your phone. Generally speaking, replacement with a new phone is unlikely.

Enter the store to sign in within the agreed time, find the staff member holding an iPad in the middle, and present your ID card. Feedback on maintenance issues pointed out that Genius Bar staff will get the iPhone for MRI testing, and then reinstall the system to see if the problem recurs and eliminate software defects.

After the problem occurs, if the store can solve it, it will repair it on site, such as solving iPhone screen replacement, iPhone battery replacement and other basic services, but. If the difficulty is highlighted, it will need to be returned to the factory for repair.

Be prepared with the required information for the return procedure: one, the official purchase invoice from the iPhone manufacturer, two iPhones that need to be repaired, and three iPhone warranty cards in the iPhone packaging box.

To return to the factory for repair, first erase the iPhone, then sign the agreement, and finally Apple will provide a spare machine for you to use during the repair period. This is an iPhone with a brand new battery. The agreement cannot be damaged when signed, otherwise compensation will be paid. After the repair is completed, the original machine will be taken back with the spare equipment agreement and ID card.