Continuously improve the level of work-related injury government services
Adhere to overall planning and scientific layout of the "first mile".
Focus on the policy side and information side, establish a unified policy standard and technical support system for the whole region to serve the people, and effectively solve the "first mile" problem. On the policy side, the autonomous region-level adjustment fund model of "five unifications and one adjustment" has been established, and has successively completed the first province-wide promotion of instant settlement of work-related injury medical expenses, the region-wide "city-wide settlement", and the region's comprehensive implementation of the "one-time settlement" of work-related injury government services. "Things to be handled", the introduction and implementation of a series of supporting policies for work-related injury insurance, effectively improving the management efficiency of work-related injury insurance, and promoting the high-quality development of work-related injury insurance.
On the information side, a human and social integrated system of "low-level interoperability, integrated collaboration, diverse services, and precise intelligence" has been built, covering more than 200 government service items in the human and social field, standardizing the process of government service items, and unifying the name. , service basis, application materials, etc., realize the electronic, standardization, refinement, and intelligence of human and social services, provide the masses with "one-stop" and "integrated" services, and make every effort to open up the "first mile" of serving the masses.
Adhere to step-by-step progress and gradually open up the "last mile".
In accordance with the principle of "scientific planning, step-by-step advancement, and all solutions", we will comprehensively "scan" all service matters and effectively improve the quality and efficiency of work-related injury government services.
First, focus on solving the most urgent problems. Pay close attention to the problems reported by patients with work-related injuries such as high pressure on advance payments and long reimbursement time limits, and establish an "integrated" work-related injury medical treatment system that integrates work-related injury identification, labor ability assessment, medical settlement, financial reimbursement, intelligent monitoring of work-related injury medical treatment, and comprehensive application of social security cards to provide instant medical treatment for work-related injuries. With the settlement service system, workers injured at work can apply for work-related injury insurance benefits immediately with just their social security card.
The second is to solve the practical problems that concern us most. We will issue regulations on the management of work-related injury insurance medical services and medical treatment, unify and standardize the management of work-related injury medical agreements and medical treatment in the region, and determine the mutual recognition of agreement medical institutions across the region. Simplify the procedures for medical treatment, cancel the approval procedures for medical treatment outside the country, promote the integration of fund settlement, adopt "settlement at the place of medical treatment, and settlement at the place of insurance participation", and carry out the review and settlement of medical expenses for medical treatment in different places across cities and counties. Workers injured at work can do this with their social security cards. Instant settlement for medical treatment in the area. Third, planning most needs excellent services. Accelerate the implementation of the "Human and Social Services Quick Service Action" and focus on the "one thing" of social security and government services such as work-related injuries. By using the latest information technologies such as big data, artificial intelligence, and blockchain, data can replace the masses and improve work-related injury government services. accuracy and accessibility.
Insist on precision and efficiency, and optimize the design of "work-related injuries".
Adhere to the "simultaneous development of five offices" and strive to provide "one thing" for work-related injury government services. Integrate matters into "intensive handling" to achieve "one application, one window acceptance, one online processing, and one processing", and integrate the three business matters involved in work-related injury identification, labor ability appraisal, and work-related injury benefit application into "one thing" for processing . Streamline the materials and "handle them efficiently", "remove duplication" of the required certification materials, and incorporate them into the Ningxia Human Resources and Social Security Integrated System for maximum enjoyment. The comprehensive window "opens up the process", establishes a "comprehensive window processing" model for work-related injury identification, labor ability appraisal, and benefit application, and implements one-window acceptance.
Squeeze the time to "speed up the process", reorganize the handling process, optimize the handling path, and ensure that the assessment and payment of work-related injury benefits can be started immediately after the identification and appraisal procedures are completed. The notice promises "easy processing". Those applying for dependent relative pension benefits do not need to provide relevant supporting materials and only need to make a commitment in accordance with regulations. At the same time, we focus on the people's urgent needs and worries, clear up the difficulties and blockages in the "one thing" handling of work-related injuries, build and improve the functions of the integrated information system, compile standardized business handling manuals and "one thing" handling guides, and serve enterprises and the masses ran out of the "Human Social Acceleration".