I think I'm still cheating consumers. After all, how can the price of a shell be worth tens of thousands? In addition, this product sold by the counter uses the origin of natural gemstones. Otherwise, consumers will definitely not buy it if they know it is a shell. So I think this matter will have to wait until it is identified, because whether a shell belongs to a natural gem will not be known until it is identified by professionals.

Recently, a woman in Shenzhen bought a "natural gem" necklace in a Swarovski store. When she got home, she saw that the gem she bought at 65438+2000 yuan had become an empty shell.

Consumer complaint: The necklace was claimed to be a natural gem when it was purchased, but it was found to be a shell after the purchase. On August 17, Ms. Liu went to the Swarovski store in Yitian Holiday Plaza, Nanshan District, Shenzhen to choose accessories. "At that time, the waiter tried on a necklace for me. When I was still choosing other styles, the waiter took my husband to pay the bill."

Ms. Liu said that she spent 12 100 yuan on a necklace. During the purchase process, the counter label and the waiter introduced that this necklace is made of 18K gold inlaid diamonds and natural gemstones. However, after the purchase was completed, Ms. Liu returned home and found that the jewelry appraisal certificate of the product showed that the product inspection conclusion was 18K kK gold diamond and shell pendant.

I didn't know it was made of shells when I bought it. If it's made of shells, I won't buy it. Ms. Liu said that when she learned that the newly bought necklace was made of shells, she felt cheated as a consumer.

However, at present, the counter has also said that it will not be refunded, and we will not know how to deal with this matter until the professional answers. After all, whether the shell is a gem is still unknown.